Integrate Zoho Invoice with PayPal
PayPal is a comprehensive online payments solution that allows you to securely collect payments from your customers.
By integrating PayPal with Zoho Invoice, you can receive payments using multiple payment methods and currencies, configure bank accounts and cards linked to PayPal to fetch feeds, match, and reconcile transactions. You can track payments received via PayPal using reports.
Note:
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You’re viewing the help document for the enhanced PayPal integration. If you’ve enabled the integration before 30 June 2024, upgrade to the latest version by converting your PayPal Personal account to a Business account. The old integration will be discontinued soon.
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PayPal Payflow and Payments Pro integrations are deprecated and available only for existing users in Zoho Invoice.
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Payment Methods
Your customers can make payments using a range of payment methods such as cards, BNPL, and Venmo.
Cards
PayPal allows your customers to split payments across multiple credit or debit cards, choosing specific amounts for each. PayPal supports VISA, Mastercard, Amex, Discover, JCB, and UnionPay cards.
Buy Now Pay Later (BNPL)
PayPal provides payment options that offer a line of credit through which your customers can buy now and pay later. It supports two BNPL options: PayPal Credit and Pay Later.
Venmo
Venmo is a peer-to-peer payment solution that your customers from the United States can use to make payments in US dollars easily.
Set Up PayPal
To set up PayPal in Zoho Invoice, you must have a PayPal Business account. If you don’t have an account already, you can create one from Zoho Invoice and proceed with the integration.
To set up the integration:
- Go to Settings and select Online Payments.
- Click Set Up Now next to PayPal.
- You will be redirected to the PayPal portal. Enter your Email ID and select your Country or region, and click Next.
- Enter your password, and click Log In.
Your organization will be integrated, and you will be redirected back to Zoho Invoice. Here, you can view details of your integration like the Account Status and Merchant ID. By default, PayPal clearing account is configured.
Note: The integration in Zoho Invoice will be in the disabled status if your PayPal account is inactive or unverified. Once active and verified, it will be updated as active.
Collect Customer Payments
Enable Payment Options
After setting up the integration in Zoho Invoice, enable PayPal as a payment option in invoices to receive payments.
Here’s how to enable:
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Go to the Invoices module.
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Create a new invoice with the necessary details or click Edit on the particular invoice.
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Scroll to the bottom of the page and check PayPal as a payment option.
Note: If you have multiple payment gateways selected under payment options, the payment gateway that was last configured will be used to receive payments.
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Click Save.
Receive Payments from Customers
After you’ve enabled PayPal as a payment option, you can start receiving customer payments through the shared link or the customer portal.
To make payments, your customer will have to:
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View the invoice from the customer portal or email.
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Click the Pay Now button.
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Select the preferred payment method, PayPal or Venmo.
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PayPal: Your customer will be redirected to PayPal’s checkout page, where they can choose either cards or PayPal credit.
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Venmo: Your customer must scan the generated QR using the venmo app.
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Enter the required credentials in the popup that appears.
Insight: Customers can verify the line items before making the payment in the PayPal payment page. This option is not available for partial payments.
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Click Pay to complete the payment.
Once the payment is made, it will be instantly recorded in Zoho Invoice.
Note: Only active integrations can receive payments via the PayPal integration. The PayPal integration will be active only when your PayPal account is verified and a transaction has been processed in the last 12 months.
Delete the Integration
If you no longer want to use this integration, you can delete it after unchecking PayPal as a payment option in unpaid invoices.
Warning: PayPal is automatically enabled across all your Zoho Finance apps, so disabling it in one app will disable it in all other apps.
Here’s how to delete:
- Go to Settings and select Online Payments.
- Click the Delete icon next to PayPal.
- Click Ok to confirm and delete.
PayPal will be deleted from Zoho Invoice.
Insight: Deleting the integration will not disable the bank feeds.