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Integrate Zoho Invoice with PayPal

PayPal is a comprehensive online payments solution that allows you to securely collect payments from your customers.

By integrating PayPal with Zoho Invoice, you can receive payments using multiple payment methods and currencies, configure bank accounts and cards linked to PayPal to fetch feeds, match, and reconcile transactions. You can track payments received via PayPal using reports.

Note:

  • You’re viewing the help document for the enhanced PayPal integration. If you’ve enabled the integration before 30 June 2024, upgrade to the latest version by converting your PayPal Personal account to a Business account. The old integration will be discontinued soon.

  • PayPal Payflow and Payments Pro integrations are deprecated and available only for existing users in Zoho Invoice.

Payment Methods

Your customers can make payments using a range of payment methods such as cards, BNPL, and Venmo.

Cards

PayPal allows your customers to split payments across multiple credit or debit cards, choosing specific amounts for each. PayPal supports VISA, Mastercard, Amex, Discover, JCB, and UnionPay cards.

Buy Now Pay Later (BNPL)

PayPal provides payment options that offer a line of credit through which your customers can buy now and pay later. It supports two BNPL options: PayPal Credit and Pay Later.

Venmo

Venmo is a peer-to-peer payment solution that your customers from the United States can use to make payments in US dollars easily.

Note: Transaction charges are applicable as per PayPal's pricing policy. Zoho does not charge any additional fees.

Set Up PayPal

To set up PayPal in Zoho Invoice, you must have a PayPal Business account. If you don’t have an account already, you can create one from Zoho Invoice and proceed with the integration.

To set up the integration:

Your organization will be integrated, and you will be redirected back to Zoho Invoice. Here, you can view details of your integration like the Account Status and Merchant ID. By default, PayPal clearing account is configured.

Note: The integration in Zoho Invoice will be in the disabled status if your PayPal account is inactive or unverified. Once active and verified, it will be updated as active.

Collect Customer Payments

Enable Payment Options

After setting up the integration in Zoho Invoice, enable PayPal as a payment option in invoices to receive payments.

Here’s how to enable:

Receive Payments from Customers

After you’ve enabled PayPal as a payment option, you can start receiving customer payments through the shared link or the customer portal.

To make payments, your customer will have to:

Once the payment is made, it will be instantly recorded in Zoho Invoice.

Note: Only active integrations can receive payments via the PayPal integration. The PayPal integration will be active only when your PayPal account is verified and a transaction has been processed in the last 12 months.

Delete the Integration

If you no longer want to use this integration, you can delete it after unchecking PayPal as a payment option in unpaid invoices.

Warning: PayPal is automatically enabled across all your Zoho Finance apps, so disabling it in one app will disable it in all other apps.

Here’s how to delete:

PayPal will be deleted from Zoho Invoice.

Insight: Deleting the integration will not disable the bank feeds.

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