How Zoho RPA streamlines healthcare operations
All Processes
Medicine stock monitoring
Monitoring medicine stock levels
RPA bots track medicine inventory in systems like SAP or Oracle against predefined thresholds.
Sending reorder alerts
Bots automatically notify vendors when medicine stock levels reach these predefined thresholds.
Updating records
They also refresh inventory data in relevant systems when new medicine supplies are received.
Equipment stock monitoring
Monitoring equipment stock levels
RPA bots track equipment stock in real time using systems like SAP, Oracle, or Zoho Inventory, checking against predefined thresholds.
Placing orders
When stock falls below thresholds, bots automatically place purchase orders with vendors through integrated systems.
Updating records
Bots update inventory records in relevant systems once new equipment is received.
Monthly equipment utilization reporting
Data collection
RPA collects data on a scheduled basis, including patient records and inventory from SAP or Oracle, equipment performance from IoT devices, and usage patterns from monitoring tools, consolidating it into one dataset.
Data processing
It organizes and processes the data using built-in logic or scripts to identify key trends, such as peak usage times and equipment efficiency, tailored to the organization’s needs.
Report generation and distribution
Bots generate a monthly report and automatically distribute it to relevant departments for actionable insights.
Patient consent management
Consent collection
RPA extracts consent data automatically from digital forms, such as Zoho Forms.
Data storage
It securely stores consent data in electronic health record (EHR) systems like Epic or Cerner.
Tracking and reporting
RPA tracks expiration dates, sends reminders for renewal, and generates compliance reports.
Integration with domain-specific tools
Zoho Forms and EHR systems collect and store consent data, but RPA can automate tracking, reminders, and reporting.
Compliance and regulatory reporting
Scheduled triggers
At set intervals or regulatory deadlines, RPA collects healthcare data from systems like EHR (Epic, Cerner) and CRM, including patient demographics and billing info.
Report generation
RPA generates compliance reports in formats like Excel.
Submission
It submits the reports to regulatory bodies through platforms like the Centers for Medicare & Medicaid Services (CMS) portals.
Booking resources for surgeries
Checking availability
RPA bots query HMS or ERP systems to check the availability of equipment, rooms, operation theaters, and doctors.
Reserving resources
Bots reserve the required equipment, rooms, operation theaters, and doctors in HMS or ERP systems based on availability.
Sending details to relevant parties
RPA bots compile booking details and send them to the admin team and other involved personnel.
Finalizing bookings
RPA bots update scheduling systems with the confirmed reservations for all resources.
Claims submission and follow-up management
Insurance details collection
RPA gathers and verifies patient insurance details, such as policy numbers and coverage, from EHR systems like Epic or Cerner.
Claim submission
Submits claims via Availity or electronic data interchange (EDI) systems with all required documentation.
Tracking and follow-up
Tracks claim status, resolves delays, and updates patients and finance teams on approvals, rejections, or pending claims.
How Zoho RPA automates employee onboarding
![Processes Zoho RPA automates in HR](http://www.zohowebstatic.com/sites/zweb/images/rpa/rpa-hr-video-thumpnail.png)
Why choose Zoho RPA for healthcare automation?
- Enhances team productivity by automating routine administrative tasks, allowing more focus on patient care
- Improves data accuracy in patient records, billing, and insurance claim processing
- Streamlines inventory tracking, appointment reminders, and insurance claims workflows
- Adapts to changing patient volumes, ensuring seamless operations during peak times
- Simplifies HIPAA compliance reporting with accurate and automated submissions
- Connects legacy systems with modern platforms for smoother data exchange
- Reduces response times with alerts for patient monitoring and urgent care
- Secures patient data with automated backups and disaster recovery workflows
- Customizes workflows for healthcare-specific processes like clinical reporting and registrations
- Ensures enterprise-level security by implementing end-to-end encryption and role-based access management
Get a personalized demo of Zoho RPA
Our product experts will reach out to you for a one-on-one demo.
Frequently asked questions
How does RPA benefit the healthcare industry?
RPA streamlines healthcare by automating tasks like patient registration, billing, and scheduling. It reduces errors, eases workloads, and frees up healthcare professionals to focus on patient care, improving efficiency, and enhancing the overall experience for both staff and patients.
Can Zoho RPA integrate with existing healthcare tools like EMRs, EHRs, and other healthcare systems?
Zoho RPA seamlessly integrates with both older legacy systems and modern cloud-based applications. It enables smooth data exchange across platforms like EMRs, EHRs, and billing tools, ensuring accurate and timely information for efficient healthcare operations.
How does Zoho RPA automate tasks in healthcare applications?
Zoho RPA mimics human actions in healthcare applications, such as updating patient records, scheduling appointments, and retrieving medical data. With UI interactions, Zoho RPA automates tasks across user interfaces, including legacy systems and applications without APIs. This reduces manual data entry, improves workflow efficiency, and enhances accuracy in healthcare processes.
How does Zoho RPA scale for healthcare providers?
Zoho RPA scales efficiently to meet the growing demands of healthcare providers. It allows for the seamless addition of tasks, processes, and users, ensuring the system adapts to increased workloads and complexities, supporting both small practices and large healthcare networks.
What kind of support does Zoho RPA offer for healthcare providers?
Zoho RPA offers personalized support to healthcare providers, ensuring they feel confident in using the platform. With easy-to-follow training, helpful documentation, and a dedicated customer support team ready to assist with any issues or questions.
How can I upgrade my Zoho RPA account after the 15-day free trial?
Once your 15-day free trial concludes, you have the option to either extend your trial with limited features or upgrade to a premium plan. Simply get in touch with our team, and they will assist you with the upgrade process.