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CRM

Comprehensive CRM platform for customer-facing teams.

CRM
 
Bigin

Simple CRM for small businesses moving from spreadsheets.

Bigin
 
Forms

Build online forms for every business need.

Forms
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
Sign

Digital signature app for businesses.

Sign
 
RouteIQ

Comprehensive sales map visualization and optimal route planning solution.

RouteIQ
 
Thrive

Complete loyalty and affiliate management platform.

Thrive
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
Suites
CRM Plus

Unified platform to deliver top-notch customer experience.

CRM Plus

Marketing

 
Social

All-in-one social media management software.

Social
 
Campaigns

Create, send, and track targeted email campaigns that drive sales.

Campaigns
 
Forms

Build online forms for every business need.

Forms
 
Survey

Design surveys to reach and interact with your audience.

Survey
 
Sites

Online website builder with extensive customisation options.

Sites
 
PageSense

Website conversion optimization and personalisation platform.

PageSense
 
Backstage

End-to-end event management software.

Backstage
 
Webinar

Webinar platform for webcasting online webinars.

Webinar
 
Marketing Automation

All-in-one marketing automation software.

Marketing Automation
 
LandingPage

Smart landing page builder to increase conversion rates

LandingPage
 
Publish

Manage all your local business listings on a single platform.

Publish
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Sign

Digital signature app for businesses.

Sign
 
Thrive

Complete loyalty and affiliate management platform.

Thrive
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
NEW
LeadChain

Sync, manage, and convert leads across channels seamlessly.

LeadChain
 
NEW
CommunitySpaces

Online community platform for individuals and businesses to grow their network and brand.

CommunitySpaces
 
Suites
Marketing Plus

Unified marketing platform for marketing teams.

Marketing Plus

Commerce and POS

 
Commerce

eCommerce platform to manage and market your online store.

Commerce

Service

 
Desk

Helpdesk software to deliver great customer support.

Desk
 
Assist

Remote support and unattended remote access software.

Assist
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
FSM

End-to-end field service management platform for service businesses.

FSM
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
Suites
Service Plus

Unified platform for customer service and support teams.

Service Plus

Finance

 
Books

Powerful accounting platform for growing businesses.

Books
 
FREE
Invoice

100% Free invoicing solution.

Invoice
 
Expense

Effortless expense reporting platform.

Expense
 
Inventory

Powerful stock management and inventory control software.

Inventory
 
Billing

End-to-end billing solution for your business.

Billing
 
Checkout

Collect payments online with custom branded pages.

Checkout
 
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Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Practice

Practice management software for accounting firms.

Practice
 
Sign

Digital signature app for businesses.

Sign
 
Commerce

eCommerce platform to manage and market your online store.

Commerce
 
Suites
Finance Plus

All-in-one suite to manage your operations and finances.

Finance Plus

Email and Collaboration

 
Mail

Secure email service for teams of all sizes.

Mail
 
Meeting

Online meeting software for all your video conferencing & webinar needs.

Meeting
 
Writer

Word processor for focused writing and discussions.

Writer
 
Sheet

Spreadsheet software for collaborative teams.

Sheet
 
Show

Create, edit, and share slides with a sleek presentation app.

Show
 
Notebook

Beautiful home for all your notes.

Notebook
 
Cliq

Stay in touch with teams no matter where you are.

Cliq
 
Connect

Employee experience platform to communicate, engage, and build positive employee relations.

Connect
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
TeamInbox

Shared inboxes for teams.

TeamInbox
 
WorkDrive

Online file management for teams.

WorkDrive
 
Sign

Digital signature app for businesses.

Sign
 
Office Suite

Powerful collaborative work platform for teams.

Office Suite
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
Calendar

Online business calendar to manage events and schedule appointments.

Calendar
 
Learn

Knowledge and learning management platform.

Learn
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
ToDo

Collaborative task management for individuals and teams.

ToDo
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
FREE
PDF Editor

Collaborative online PDF editing tool.

PDF Editor
 
Suites
Workplace

Application suite built to improve team productivity and collaboration.

Workplace

Human Resources

 
People

Organize, automate, and simplify your HR processes.

People
 
Recruit

Intuitive recruiting platform built to provide hiring solutions.

Recruit
 
Expense

Effortless expense reporting platform.

Expense
 
Workerly

Manage temporary staffing with an employee scheduling solution.

Workerly
 
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Shifts

Employee scheduling and time tracking app.

Shifts
 
Sign

Digital signature app for businesses.

Sign
 
Suites
People Plus

Comprehensive HR platform for seamless employee experiences.

People Plus

Security and IT Management

 
Creator

Build custom apps to simplify business processes.

Creator
 
Directory

Workforce identity and access management solution for cloud businesses.

Directory
 
FREE
OneAuth

Secure multi-factor authenticator (MFA) for all your online accounts.

OneAuth
 
Vault

Online password manager for teams.

Vault
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Toolkit

Complete resource for any admin-related lookup queries.

Toolkit
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
Assist

Remote support and unattended remote access software.

Assist
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
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RPA

Automate manual, tedious, and repetitive tasks easily.

RPA

BI and Analytics

 
Analytics

Modern self-service BI and analytics platform.

Analytics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep
 
NEW
IoT

Harnessing IoT analytics for real-time operational intelligence.

IoT

Project Management

 
Projects

Manage, track, and collaborate on projects with teams.

Projects
 
Sprints

Planning and tracking tool for scrum teams.

Sprints
 
BugTracker

Automatic bug tracking software for managing bugs.

BugTracker
 
Solo

The all-in-one toolkit for solopreneurs.

Solo

Developer Platforms

 
Creator

Build custom apps to simplify business processes.

Creator
 
Flow

Automate business workflows by creating smart integrations.

Flow
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
NEW
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA
 
NEW
Apptics

Application analytics for all apps.

Apptics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
NEW
IoT

Build, deploy, and scale IoT solutions for connected businesses.

IoT
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep

IoT

 
NEW
IoT

Low-code IoT platform and solutions for connected businesses.

IoT

Search Result

 
CRM Plus

Unified platform to deliver top-notch customer experience.

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CRM Plus
 
Service Plus

Unified platform for customer service and support teams.

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Service Plus
 
Finance Plus

All-in-one suite to manage your operations and finances.

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Finance Plus
 
People Plus

Comprehensive HR platform for seamless employee experiences.

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People Plus
 
Workplace

Application suite built to improve team productivity and collaboration.

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Workplace
 
Marketing Plus

Unified marketing platform for marketing teams.

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Marketing Plus
 
All-in-one suite

Zoho One

The Operating System for Business

Run your entire business on Zoho with our unified cloud software, designed to help you break down silos between departments and increase organizational efficiency.

TRY ZOHO ONE
Zoho One
Zoho Marketplace

With over 2000 ready-to-use extensions across 40+ categories, connect your favorite business tools with the Zoho products you already use.

EXPLORE MARKETPLACE
Marketplace
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  • Data Repository
  • Flexible taxonomy
  • Thematic coding
  • Analytics
  • Insights
  • Reports
  • Searchable Repository

Data Repository

Upload CSV data from surveys

Upload CSV data from surveys

Upload data collected from surveys as CSV files to store all your research data in a centralized location.

Upload audio and video interviews

Upload audio and video interviews

Collect recordings of interviews conducted on other devices or platforms to organize all your observations in ResearchStudio.

Conduct live interviews

Conduct live interviews

Conduct live sessions from right within ResearchStudio by inviting your participants to join your sessions directly with unique participant-specific URLs.

Automatically transcribe audio and video files

Automatically transcribe audio and video files

Streamline research sessions with built-in transcription and speech recognition; then download your transcripts as text files or add them as notes to your project in the app.

Data preparation

Data preparation

Prepare your raw data for analysis with the built-in spreadsheet editor. Remove duplicates and fix or delete corrupted or incomplete data for accurate analysis.

Flexible taxonomy

Generate tag taxonomy with AI or import via CSV

Generate tag taxonomy with AI or import via CSV

Use generative AI to create a project-specific taxonomy, or import existing taxonomies to standardise across projects with bulk creation of tags and tag groups.

Choose from different types of analysis

Choose from different types of analysis

Pick thematic, sentiment, or key driver analysis as your analysis method, based on the type of your research, to create the taxonomy, insights, and reports.

Segment tags

Segment tags

Easily separate your research data into different categories to view information specific to each one by applying segment tags to your data.

Edit tags in bulk

Edit tags in bulk

Highlight and tag your observations to keep large datasets neatly organized and emphasize critical information. Add, delete, move, rename, and change the colors of tags in bulk.

Global tags

Global tags

Standardize tag taxonomy and tag usage, identify patterns, and track trends across projects with global tags.

Thematic coding

Create rich collaborative notes from survey data

Create rich collaborative notes from survey data

Use data from surveys, transcripts from audio or video files, and live user sessions to create data rich notes. Collaboratively work on notes to analyze and highlight key observations with tags.

Organize observations with tags

Organize observations with tags

Study the data in the notes with your team and identify critical details. Assign appropriate tags to highlight and organize related information to prepare it for analysis.

Accelerate tagging with AI

Accelerate tagging with AI

Leverage AI-based tagging augmented with custom rules to automatically tag the survey responses uploaded as CSV files, or the auto-transcribed text of your video or audio files for faster data analysis.

Play back pivotal moments

Play back pivotal moments

Excerpt the most impactful quotes from your interviews as notes with timestamp links. Instantly watch important clips from any video recording.

Analytics

Analyze across segments

Analyze across segments

Compare patterns across segments to discover how key demographic factors influence users' perceptions (manually or instantly using AI).

Visualize research data to discover patterns

Visualize research data to discover patterns

Convert tagged observations into helpful charts and graphs to better visualize the data you’ve collected.

Uncover insights with different types of analytics

Uncover insights with different types of analytics

Use demographic, segmental, top N or bottom N, sentimental, or comprehensive analytics by applying tags, tag groups, and tag boards as filters.

Synthesize findings into insights

Synthesize findings into insights

Consolidate data into meaningful insights that your entire organization can benefit from. You can also leverage AI to quickly generate insights without manual effort.

Insights

Filter observations

Filter observations

View key observations easily by filtering based on note titles, segment tags, highlight tags, tag groups, and tag boards using our powerful and flexible filtering engine.

Publish insights

Publish insights

Discover insights manually or with AI and publish them to everyone in your entire organization so teams can make data-driven decisions, build better products, or plan future research activities.

Search your insights repository

Search your insights repository

Break down knowledge silos and help teams across your organization make better decisions with a growing, searchable insights repository. Find insights from across projects that support your findings or could support further research.

Reports

Compile actionable reports

Compile actionable reports

Create engaging, detailed, and informative reports with clearly stated research objectives, methodologies, data, charts, insights, and recommendations.

Advanced search

Publish across your organization

Disseminate detailed reports with a summary of key insights and action plans to help your organization make important decisions or provide the foundation for future research projects.

Secure and accessible data

Make reporting collaborative

Use ResearchStudio's real-time collaboration functions and the powerful formatting tools in our report editor to leverage the collective knowledge of your team when compiling research reports.

Searchable repository

A living, breathing repository

A living, breathing repository

It's not only the raw data that your teams can access, but the tags, insights, and reports as well. Inspire more collaboration on research initiatives as each project builds off what you already have stored.

Advanced search

Advanced search

There's no need to skim through a research project to find the specific notes, interviews, or insights you need. Simply search through your projects with the advanced search, and find the data you need instantly.

Secure and accessible data

Secure and accessible data

Share your insights and reports with the right people instantly. Control who has access to certain research projects, or drill down deeper and provide view, edit, and share access to the right individuals.

Find insights faster and democratize your research

Host all your research projects and studies on the cloud and sift through them in seconds with advanced tag searching. Keep everyone updated on your latest findings with a public research feed.