What is Salesforce testing?

Salesforce is a CRM (customer relationship management) application that businesses use to store information about their customers, manage sales processes, track leads, send emails, and more. A cloud application, Salesforce also integrates with complex systems like SAP/Oracle and other desktop and web applications.

As a highly customizable CRM tool, Salesforce testing is required to check if custom workflows and integrations with other third-party applications are functioning without any errors. It also requires wide-scale mandatory release updates, making business-critical processes that rely on Salesforce susceptible to downtime and causing considerable expenses.

Importance of Salesforce testing

 

F‌requent product updates and regular releases

Salesforce evolves through new features and updates, and it's essential to ensure that existing functionalities remain unaffected.

 

Dynamic locators for elements

Salesforce features dynamic elements that lack fixed identifiers, such as ID, name, class, or CSS attributes, making hard-coding element locators impractical.

 

Heavy DOM structure with shadow DOMs

The heaviness of Salesforce's DOM structure, coupled with the utilization of shadow DOMs, makes prompt element identification in UI test automation a challenging task.

 

Data validation

Customizing Salesforce for business needs requires multiple validation rules, proper functioning of data import/export from Salesforce, and data validation in various fields and objects, to ensure data is utilized and retrieved appropriately.

 

Ensuring functionality

Being a highly customizable application, multiple views, layouts, custom workflows and extensive integrations are possible. This highlights the necessity to ensure that new changes do not affect existing functionalities.

How QEngine helps with Salesforce testing

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  • Can be utilized for both Salesforce Classic and Salesforce Lightning.

  • No-code recorder, low-code builder, and pro-code editor for writing test cases.

  • Seamless cross-browser testing on Google Chrome, Mozilla Firefox, Microsoft Edge, Safari, and others.

  • Test case repositories that can call the functions within a test case while executing test cases for Salesforce.

  • Cross-platform management of test cases.

  • Easy storing of dynamic Salesforce web elements.

  • Self-healing AI to replace broken UI element locators.

  • Automated UI testing for web, mobile, and APIs.

  • On-cloud or on-premises test execution with local agents.

Salesforce testing with QEngine

QEngine can help with various types of Salesforce testing

Integration
testing
Performance
testing
System
testing
Functional
testing
Production
testing
Unit
testing
Regression
testing
And more

Salesforce testing made easy with QEngine

If you need help with Salesforce testing, QEngine is the testing tool you're looking for. Our tech experts can help set up your test automation process in no time.

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