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Recent Launches

New

Payroll software with automated tax payments and filing.

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New

Robotic process automation software to automate high-volume, rule-based tasks.

Try for free
New

Low-code IoT platform and solutions for connected businesses.

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New

Business formation service to launch and grow your businesses.

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New

Privacy-friendly application analytics solution.

Try for free

Sales

 
CRM

Comprehensive CRM platform for customer-facing teams.

CRM
 
Bigin

Simple CRM for small businesses moving from spreadsheets.

Bigin
 
Forms

Build online forms for every business need.

Forms
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
Sign

Digital signature app for businesses.

Sign
 
RouteIQ

Comprehensive sales map visualization and optimal route planning solution.

RouteIQ
 
Thrive

Complete loyalty and affiliate management platform.

Thrive
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
Suites
CRM Plus

Unified platform to deliver top-notch customer experience.

CRM Plus

Marketing

 
Social

All-in-one social media management software.

Social
 
Campaigns

Create, send, and track targeted email campaigns that drive sales.

Campaigns
 
Forms

Build online forms for every business need.

Forms
 
Survey

Design surveys to reach and interact with your audience.

Survey
 
Sites

Online website builder with extensive customisation options.

Sites
 
PageSense

Website conversion optimization and personalisation platform.

PageSense
 
Backstage

End-to-end event management software.

Backstage
 
Webinar

Webinar platform for webcasting online webinars.

Webinar
 
Marketing Automation

All-in-one marketing automation software.

Marketing Automation
 
LandingPage

Smart landing page builder to increase conversion rates

LandingPage
 
Publish

Manage all your local business listings on a single platform.

Publish
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Sign

Digital signature app for businesses.

Sign
 
Thrive

Complete loyalty and affiliate management platform.

Thrive
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
NEW
LeadChain

Sync, manage, and convert leads across channels seamlessly.

LeadChain
 
NEW
CommunitySpaces

Online community platform for individuals and businesses to grow their network and brand.

CommunitySpaces
 
Suites
Marketing Plus

Unified marketing platform for marketing teams.

Marketing Plus

Commerce and POS

 
Commerce

eCommerce platform to manage and market your online store.

Commerce

Service

 
Desk

Helpdesk software to deliver great customer support.

Desk
 
Assist

Remote support and unattended remote access software.

Assist
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
FSM

End-to-end field service management platform for service businesses.

FSM
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
NEW
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
Suites
Service Plus

Unified platform for customer service and support teams.

Service Plus

Finance

 
Books

Powerful accounting platform for growing businesses.

Books
 
FREE
Invoice

100% Free invoicing solution.

Invoice
 
Expense

Effortless expense reporting platform.

Expense
 
Inventory

Powerful stock management and inventory control software.

Inventory
 
Billing

End-to-end billing solution for your business.

Billing
 
Checkout

Collect payments online with custom branded pages.

Checkout
 
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
 
NEW
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Practice

Practice management software for accounting firms.

Practice
 
Sign

Digital signature app for businesses.

Sign
 
Commerce

eCommerce platform to manage and market your online store.

Commerce
 
Suites
Finance Plus

All-in-one suite to manage your operations and finances.

Finance Plus

Email and Collaboration

 
Mail

Secure email service for teams of all sizes.

Mail
 
Meeting

Online meeting software for all your video conferencing & webinar needs.

Meeting
 
Writer

Word processor for focused writing and discussions.

Writer
 
Sheet

Spreadsheet software for collaborative teams.

Sheet
 
Show

Create, edit, and share slides with a sleek presentation app.

Show
 
Notebook

Beautiful home for all your notes.

Notebook
 
Cliq

Stay in touch with teams no matter where you are.

Cliq
 
Connect

Employee experience platform to communicate, engage, and build positive employee relations.

Connect
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
TeamInbox

Shared inboxes for teams.

TeamInbox
 
WorkDrive

Online file management for teams.

WorkDrive
 
Sign

Digital signature app for businesses.

Sign
 
Office Suite

Powerful collaborative work platform for teams.

Office Suite
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
Calendar

Online business calendar to manage events and schedule appointments.

Calendar
 
Learn

Knowledge and learning management platform.

Learn
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
ToDo

Collaborative task management for individuals and teams.

ToDo
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
FREE
PDF Editor

Collaborative online PDF editing tool.

PDF Editor
 
Suites
Workplace

Application suite built to improve team productivity and collaboration.

Workplace

Human Resources

 
People

Organize, automate, and simplify your HR processes.

People
 
Recruit

Intuitive recruiting platform built to provide hiring solutions.

Recruit
 
Expense

Effortless expense reporting platform.

Expense
 
Workerly

Manage temporary staffing with an employee scheduling solution.

Workerly
 
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Shifts

Employee scheduling and time tracking app.

Shifts
 
Sign

Digital signature app for businesses.

Sign
 
Suites
People Plus

Comprehensive HR platform for seamless employee experiences.

People Plus

Security and IT Management

 
Creator

Build custom apps to simplify business processes.

Creator
 
Directory

Workforce identity and access management solution for cloud businesses.

Directory
 
FREE
OneAuth

Secure multi-factor authenticator (MFA) for all your online accounts.

OneAuth
 
Vault

Online password manager for teams.

Vault
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Toolkit

Complete resource for any admin-related lookup queries.

Toolkit
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
Assist

Remote support and unattended remote access software.

Assist
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
NEW
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA

BI and Analytics

 
Analytics

Modern self-service BI and analytics platform.

Analytics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep
 
NEW
IoT

Harnessing IoT analytics for real-time operational intelligence.

IoT

Project Management

 
Projects

Manage, track, and collaborate on projects with teams.

Projects
 
Sprints

Planning and tracking tool for scrum teams.

Sprints
 
BugTracker

Automatic bug tracking software for managing bugs.

BugTracker
 
NEW
Solo

The all-in-one toolkit for solopreneurs.

Solo

Developer Platforms

 
Creator

Build custom apps to simplify business processes.

Creator
 
Flow

Automate business workflows by creating smart integrations.

Flow
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
NEW
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA
 
NEW
Apptics

Application analytics for all apps.

Apptics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
NEW
IoT

Build, deploy, and scale IoT solutions for connected businesses.

IoT
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep

IoT

 
NEW
IoT

Low-code IoT platform and solutions for connected businesses.

IoT

Search Result

 
CRM Plus

Unified platform to deliver top-notch customer experience.

Try now
CRM Plus
 
Service Plus

Unified platform for customer service and support teams.

Try now
Service Plus
 
Finance Plus

All-in-one suite to manage your operations and finances.

Try now
Finance Plus
 
People Plus

Comprehensive HR platform for seamless employee experiences.

Try now
People Plus
 
Workplace

Application suite built to improve team productivity and collaboration.

Try now
Workplace
 
Marketing Plus

Unified marketing platform for marketing teams.

Try now
Marketing Plus
 
All-in-one suite

Zoho One

The Operating System for Business

Run your entire business on Zoho with our unified cloud software, designed to help you break down silos between departments and increase organizational efficiency.

TRY ZOHO ONE
Zoho One
Zoho Marketplace

With over 2000 ready-to-use extensions across 40+ categories, connect your favorite business tools with the Zoho products you already use.

EXPLORE MARKETPLACE
Marketplace
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Go the extra mile

Go the extra mile

…without leaving Zoho Desk

Deliver stellar customer service and win customer loyalty with Zoho Desk. Here's a list of useful tools to ensure your support team delivers exceptional customer service experiences every single time and builds long-term customer relationships. The tools connect with Zoho Desk in a snap and are super simple to use. Break data silos without writing a single line of code.

Simply click on an app's logo to learn more about the extension and get started.

Support Channels

Support Channels

Connect all your incoming support lines with Zoho Desk to stay on top of all your conversations and deliver excellent customer experiences across channels.

Support Channels

Telephony Channels

Create tickets automatically while on calls and benefit from advanced call control features like screen pop-ups, click-to-call, and automatic call logging without leaving Zoho Desk. Your team will be prepared for every query with an overview of the customer's profile, conversation history, and prior issues.

RingCentral Amazon Connect Twilio
Support Channels

SMS and MMS

Send and receive SMS/MMS messages right from Zoho Desk, with the full context of your tickets at hand. Get SMS messages from unknown contacts saved as new tickets.

Plivo Burst SMS Twilio SMS MMS Channel Tickets
Support Channels

Customer service emails

Connect your email tools to Zoho Desk to handle queries directly from Desk tickets. Give your support agents a snapshot of the customer profile and conversation history with every ticket so they can provide personalized customer support.

Mailchimp Sendinblue ActiveCampaign
Support Channels

Social Media Channels

Improve customer satisfaction and fight churn by providing customers with quick and consistent support on all social platforms right from Zoho Desk.

MessageBird BagAChat Zoho Social
Contextual Collaboration

Contextual Collaboration

Connect departments in your organization and provide support agents with a unified platform. Improve team collaboration and grow as a unit.

Contextual Collaboration

Customer and Lead Data

Pull customer and lead data in a snap to easily tend to customers' questions and requests without spending time searching for your customer data.

Pipedrive Clearbit HubSpot
Contextual Collaboration

eCommerce Support

Selling products online? Connect your eCommerce platforms to Zoho Desk and get updates if a customer modifies or cancels their order. Provide instant replies to inquiries right from Zoho Desk tickets.

Shopify Woo Commerce Magento
Contextual Collaboration

Financial Management

Connect your financial management tools to Zoho Desk to easily track all the expenses incurred for a support case from within the ticket.

Quickbooks Xero Freshbooks
Contextual Collaboration

Remote Assistance

Collaborate in real time by initiating a remote access session with a single click directly from a Zoho Desk ticket. Share the session link through pre-configured email templates to get your clients on board. Enable instant and installation-free screen access.

TeamViewer Zoom GotoMeeting
Contextual Collaboration

Team Engagement

Discuss ticket issues together as a team and find resolutions quicker. Encourage teamwork by connecting Zoho Desk with effective collaboration tools.

Slack Cliq Github
Productivity Tools

Productivity Tools

Help your customer service team prioritize and organize tickets and achieve maximum productivity with a wide range of extensions.

Productivity Tools

Ticket Management

Resolve complex issues efficiently by linking contextual tickets and prioritizing them based on SLA, customer history, or even the value of a deal.

Ticket Assignments Bookmarks Checklist
Productivity Tools

Scheduling and Reminders

View customer appointments booked as events in Zoho Desk. Have event changes automatically updated in Desk and send personalized appointment links right from your tickets.

Calendly Google Calendar Acuity Scheduling
Productivity Tools

Multilingual Assistance

Connect language translation apps to Zoho Desk to translate and reply in your customers' native languages. Serve your customers better and empower your teams to break down language barriers.

Unbabel Google Translator
Productivity Tools

eSigning Extensions

Complete approvals and agreements, send documents, view their status, and even cancel sent documents without leaving Zoho Desk. Reduce the turnaround time for processing documents and provide glitch-free service to your customers.

Adobe Sign DocuSign Zoho Sign
Customer Success

Customer Success

Efficiently collect feedback to serve your customers promptly, improve customer satisfaction, and increase retention. Ensure your customers' opinions are heard and valued to build true advocates for your brand.

Customer Success

User Education and Onboarding

Collaborate over audio and video calls to give product demos, conduct training sessions, and create support experiences that drive retention.

GoToWebinar Hippo Video CloudApp
Customer Success

Feedback Management

Automatically trigger feedback requests and Net Promoter Score (NPS) surveys from Zoho Desk and respond to customer feedback right from the ticket.

SurveyGizmo AskNicely Typeform
Customer Success

Reviews and Ratings

Directly create tickets for comments and feedback your customers leave on external sites. View these alongside the rest of your tickets, and respond to them without leaving Zoho Desk. The ticket replies will be posted as replies on the corresponding platform.

Play Store Vimeo Trustpilot
Customer Success

Customer follow-up

Fight customer churn and increase product adoption by following up with your users. View key insights about your customers such as response and resolution times, happiness rating, and more right next to their tickets to optimize the customer experience.

Churn Zero Customer Insights
Help Desk Administration

Help Desk Administration

Monitor incidents, collaborate on tickets, and improve processes to support your customers more quickly.

Help Desk Administration

Reports and Analysis

Track ticket status and insights, and perform informative analysis on the whole lifecycle of the ticket, from creation to closure. Identify the root cause of your support inefficiencies and keep improving the process.

Ticket Insights Ticket Status Lifecycle Salesloft
Help Desk Administration

Data Management

Manage, store, and share your data securely from Zoho Desk. Migrate data to and from Zoho Desk and any other tools with ease. Ensure no data is lost or wrongly mapped, including custom fields.

Egnyte Import and Export Export Tool
Help Desk Administration

Project Management

Address customer issues by creating tasks right from Zoho Desk tickets. View task details such as due date, assignee status, and more alongside Zoho Desk tickets.

Trello Asana Jira

And there's more to explore

Take a look at our shipment tracking, branding, AI-driven extensions, and more. Discover extensions that you didn't know you needed.

Logistics Extensions
Timesheet Management
Email Signatures
Integration Services

Get more done with 1800+ extensions

Image Title Image Title Thousand plus

Zoho Marketplace is home to more than 1800 extensions. It brings you ready-to-use integrations that enhance the core functionality of your Zoho products and streamline your entire customer lifecycle—from discovery to purchase and the post-purchase relationship.

Explore Zoho Marketplace