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CRM

Comprehensive CRM platform for customer-facing teams.

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Bigin

Simple CRM for small businesses moving from spreadsheets.

Bigin
 
Forms

Build online forms for every business need.

Forms
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
Sign

Digital signature app for businesses.

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RouteIQ

Comprehensive sales map visualization and optimal route planning solution.

RouteIQ
 
Thrive

Complete loyalty and affiliate management platform.

Thrive
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
Suites
CRM Plus

Unified platform to deliver top-notch customer experience.

CRM Plus

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Social

All-in-one social media management software.

Social
 
Campaigns

Create, send, and track targeted email campaigns that drive sales.

Campaigns
 
Forms

Build online forms for every business need.

Forms
 
Survey

Design surveys to reach and interact with your audience.

Survey
 
Sites

Online website builder with extensive customisation options.

Sites
 
PageSense

Website conversion optimization and personalisation platform.

PageSense
 
Backstage

End-to-end event management software.

Backstage
 
Webinar

Webinar platform for webcasting online webinars.

Webinar
 
Marketing Automation

All-in-one marketing automation software.

Marketing Automation
 
LandingPage

Smart landing page builder to increase conversion rates

LandingPage
 
Publish

Manage all your local business listings on a single platform.

Publish
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Sign

Digital signature app for businesses.

Sign
 
Thrive

Complete loyalty and affiliate management platform.

Thrive
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
NEW
LeadChain

Sync, manage, and convert leads across channels seamlessly.

LeadChain
 
NEW
CommunitySpaces

Online community platform for individuals and businesses to grow their network and brand.

CommunitySpaces
 
Suites
Marketing Plus

Unified marketing platform for marketing teams.

Marketing Plus

Commerce and POS

 
Commerce

eCommerce platform to manage and market your online store.

Commerce

Service

 
Desk

Helpdesk software to deliver great customer support.

Desk
 
Assist

Remote support and unattended remote access software.

Assist
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
FSM

End-to-end field service management platform for service businesses.

FSM
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
Suites
Service Plus

Unified platform for customer service and support teams.

Service Plus

Finance

 
Books

Powerful accounting platform for growing businesses.

Books
 
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Invoice

100% Free invoicing solution.

Invoice
 
Expense

Effortless expense reporting platform.

Expense
 
Inventory

Powerful stock management and inventory control software.

Inventory
 
Billing

End-to-end billing solution for your business.

Billing
 
Checkout

Collect payments online with custom branded pages.

Checkout
 
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Practice

Practice management software for accounting firms.

Practice
 
Sign

Digital signature app for businesses.

Sign
 
Commerce

eCommerce platform to manage and market your online store.

Commerce
 
Suites
Finance Plus

All-in-one suite to manage your operations and finances.

Finance Plus

Email and Collaboration

 
Mail

Secure email service for teams of all sizes.

Mail
 
Meeting

Online meeting software for all your video conferencing & webinar needs.

Meeting
 
Writer

Word processor for focused writing and discussions.

Writer
 
Sheet

Spreadsheet software for collaborative teams.

Sheet
 
Show

Create, edit, and share slides with a sleek presentation app.

Show
 
Notebook

Beautiful home for all your notes.

Notebook
 
Cliq

Stay in touch with teams no matter where you are.

Cliq
 
Connect

Employee experience platform to communicate, engage, and build positive employee relations.

Connect
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
TeamInbox

Shared inboxes for teams.

TeamInbox
 
WorkDrive

Online file management for teams.

WorkDrive
 
Sign

Digital signature app for businesses.

Sign
 
Office Suite

Powerful collaborative work platform for teams.

Office Suite
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
Calendar

Online business calendar to manage events and schedule appointments.

Calendar
 
Learn

Knowledge and learning management platform.

Learn
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
ToDo

Collaborative task management for individuals and teams.

ToDo
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
FREE
PDF Editor

Collaborative online PDF editing tool.

PDF Editor
 
Suites
Workplace

Application suite built to improve team productivity and collaboration.

Workplace

Human Resources

 
People

Organize, automate, and simplify your HR processes.

People
 
Recruit

Intuitive recruiting platform built to provide hiring solutions.

Recruit
 
Expense

Effortless expense reporting platform.

Expense
 
Workerly

Manage temporary staffing with an employee scheduling solution.

Workerly
 
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Shifts

Employee scheduling and time tracking app.

Shifts
 
Sign

Digital signature app for businesses.

Sign
 
Suites
People Plus

Comprehensive HR platform for seamless employee experiences.

People Plus

Security and IT Management

 
Creator

Build custom apps to simplify business processes.

Creator
 
Directory

Workforce identity and access management solution for cloud businesses.

Directory
 
FREE
OneAuth

Secure multi-factor authenticator (MFA) for all your online accounts.

OneAuth
 
Vault

Online password manager for teams.

Vault
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Toolkit

Complete resource for any admin-related lookup queries.

Toolkit
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
Assist

Remote support and unattended remote access software.

Assist
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
NEW
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA

BI and Analytics

 
Analytics

Modern self-service BI and analytics platform.

Analytics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep
 
NEW
IoT

Harnessing IoT analytics for real-time operational intelligence.

IoT

Project Management

 
Projects

Manage, track, and collaborate on projects with teams.

Projects
 
Sprints

Planning and tracking tool for scrum teams.

Sprints
 
BugTracker

Automatic bug tracking software for managing bugs.

BugTracker
 
Solo

The all-in-one toolkit for solopreneurs.

Solo

Developer Platforms

 
Creator

Build custom apps to simplify business processes.

Creator
 
Flow

Automate business workflows by creating smart integrations.

Flow
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
NEW
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA
 
NEW
Apptics

Application analytics for all apps.

Apptics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
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IoT

Build, deploy, and scale IoT solutions for connected businesses.

IoT
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep

IoT

 
NEW
IoT

Low-code IoT platform and solutions for connected businesses.

IoT

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CRM Plus

Unified platform to deliver top-notch customer experience.

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Unified platform for customer service and support teams.

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Finance Plus

All-in-one suite to manage your operations and finances.

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Comprehensive HR platform for seamless employee experiences.

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Workplace

Application suite built to improve team productivity and collaboration.

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Marketing Plus

Unified marketing platform for marketing teams.

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Marketing Plus
 
All-in-one suite

Zoho One

The Operating System for Business

Run your entire business on Zoho with our unified cloud software, designed to help you break down silos between departments and increase organizational efficiency.

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Zoho One
Zoho Marketplace

With over 2000 ready-to-use extensions across 40+ categories, connect your favorite business tools with the Zoho products you already use.

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Release Notes

TIMELINE

2025

2024

2025

Jan

Module specific dashboard

New
  • Module specific dashboards have been introduced, allowing users to create widgets for a selected model or module. This dashboard provides the option to apply data filter on the model's properties in all the widgets at the same time. Learn More

Date and Time widget

New
  • A new Date and Time widget has been introduced to display the current date and time. It includes configurable timezone settings to cater to specific requirements. Learn More

Aesthetic improvements in charts

Enhancements
  • Threshold line color selection option included to set the desired color for the threshold line in chart widgets.
  • Area color selection option included to choose the desired color for the sections below and above the threshold line limit in Metric Line/Area/Bar charts.
  • Sorting of pie chart and donut chart included. The segment of the chart can now be arranged in ascending or descending order on the value or name (label) property by which the chart is grouped.
  • Learn More

Accent Colors for the user interface

New
  • Users can now personalize the end user interface by choosing from appealing color themes, enhancing the overall visual experience. Learn More

Sender email address preference setting

Enhancements
  • When a verified and authenticated sender email address used in any email notification is deleted, it will be replaced with the default email address configured in the references section. Learn More

Acknowledge/Unacknowledge in alarms

New
  • The ability to Acknowledge and Unacknowledge alarms in the application has been introduced to enable users to manage better and track alarms. The acknowledged/unacknowledged status is used in trigger conditions in escalation and resolution actions in notification profiles. Learn More

Notification Profile - Escalation Action & Resolution Action condition

New
  • Notification profiles now support trigger conditions that consider an alarm's acknowledgment status. Hereafter, escalation actions can also be triggered for unacknowledged alarms, while resolution actions can be tied to acknowledged alarms. Learn More

Device Notification - Condition's key used in placeholder

Enhancements
  • In the case of device notification in alarm rules, the parsing key provided in the primary condition can be included in the description by using the # place holder option. Multiple conditions will be available for selection in the case of multiple conditions. Learn More

2024

Dec

Application data backup

New
  • Data backup-on-request option is included to allow users to securely get back up of their application data. Learn More

Permission for CRM Integration actions

New
  • Separate permission setting is included for performing any IoT and CRM data, and integration-related mapping. Learn More

Manage/Unmanage action for assets, location, and peripheral devices

New
  • Users can now manage or unmanage a selected asset, location, or peripheral device. This allows them to disable datapoint processing, alarm rules, and live data processing for the chosen managed entities. Learn More

Font & Zoom Level preferences

New
  • Users can now personalize the Zoho IoT interface by choosing the desired font and zoom level enhancing the overall visual experience. Learn More

Sorting in reports

  • Sorting of report columns has been introduced in Report Tables, allowing for enhanced data organization. Use the sort icon available in each column to easily arrange data as needed. The sorting will be retained in the exported report. Learn More

Hide title in widgets

Enhancements
  • The Hide Title setting has been introduced for all widgets, allowing users to enhance their viewing experience by displaying widgets without titles, regardless of their type and size. Learn More

Filtering of related instances in KPI datapoint

Enhancements
  • Filtering of instances option introduced in the related model section in KPI datapoints.

Onboarding assistant

Enhancements
  • The onboarding experience has been enhanced with clear guidance, providing a smoother setup process for all device types.

Enhancements in message handler & formatter

Enhancements
  • Device Level Settings: Additional settings to control the behavior of the message formatter and handler at the device level are available.

      Status: Allows control over the execution of the formatter/handler for the device.

      Continue on Failure: Allows control over data processing in subsequent processes like datapoint processing and alarm rule evaluation, even if the execution fails.

      Connection Update: Allows control over the execution of the handler function when an MQTT device connects or disconnects.

  • State Memory Support: Message hander functionality in Custom functions has been enhanced to maintain and process contextual data with this option.
  • Enhanced Debugging: Debugging has been improved with enhanced console options, available both at the Builder and the History Message Viewer.
Learn More

Excel format of scheduled reports

Enhancements
  • Users can now receive scheduled reports in Excel format (.xlsx format), making data analysis and sharing more convenient. Learn More

Day-wise subscription usage widget

Enhancements
  • Subscription usage widget has been introduced to display day-wise usage for the current subscription month.

GDPR PII Configuration screen

Enhancements
  • In PII Datapoints configuration, UI has been enhanced to display the managed entity along with the source/model in the same column for easy reference, and the module name in the PII Datapoints list. Learn More

Limit check for manage/unmanage action

Changes
  • The manage/unmanage actions that can be performed on managed entities such as devices, assets, and locations are limited based on the license plan and automatically reset every 24 hours. Learn More

Limit check for alarms generation

Changes
  • The generation of alarm history from user-defined alarm rules is restricted based on the limits of your license plan. Learn More

Permission for Zoho CRM Integration

Changes
  • Zoho IoT integration with Zoho CRM can now be performed by the application owner. Previously, both application and portal ownership were required for integration. Learn More

Sep

Introducing Zoho IoT

New
  • Zoho IoT is an expansive low-code platform designed for connected businesses, empowering developers to create bespoke solutions effortlessly. With customizable solution accelerators for Industrial IoT, Energy Management, and Smart Buildings, Zoho IoT speeds up enterprise IoT adoption worldwide. Additionally, it offers simple, targeted solutions for specific needs like temperature and humidity monitoring, ensuring flexibility for various customer requirements.