Zoho Invoice

FAQ

Global
United States
United Kingdom
Canada
Australia
India
Saudi Arabia
United Arab Emirates
Bahrain
Kuwait
Oman
Qatar
Kenya
Mexico
South Africa
Germany

How can I assign alternate billing and shipping address for a customer?

You can assign an alternate billing/shipping address by:

  • Directly adding an alternate address to your customer.
  • Adding alternate address while creating an estimate/invoice.
  • Editing the existing billing/shipping address.

Directly adding an alternate address to your customer

You can add additional billing or shipping address to a customer and use this address while creating estimates, invoices, sales orders, retainer invoices and credit notes. To add an additional address to your customer:

  • Click the Customers module and select the customer for whom you wish to add an alternate address.
  • Click Add additional address option below the shipping address, enter the details and click Save.

Add Shipping Address

Adding alternate address while creating an estimate/invoice

Separate Billing and Shipping addresses can be associated with the customer by clicking on the Change option (under ‘Customer name’) while creating a new estimate/invoice. Here, options are available for entering/editing the Billing address and a separate Shipping address for that customer.

Add Shipping Address

Editing the existing billing/shipping address

At times, you might want to change an existing billing/shipping address and not add an additional address.

In such cases, you can simply Edit the existing address.

  • Go to the Customers module.
  • Select the relevant customer.
  • Click the edit button, as highlighted in the image below.

Edit Shipping/Billing Address

Or, on the edit customer page, click the Edit button present on the top right and edit the address field.

Was this document helpful?
Yes
No
Thank you for your feedback!
TOP