A Complete Guide to Order Management

Every time you place an order with a store, a process runs in the background until you finally receive your purchase. This process is called order management, which keeps track of customers’ orders and handles all the steps involved with fulfilling them. The process generally consists of accepting the order, picking, packing, and shipping the items mentioned in the order, and finally tracking them until they get delivered.

With so many intricate steps and potential challenges along the way, mastering order management can make or break a business, and that's why it's crucial to understand every detail of this process.

Check out our ebook, which discusses the basics of order management, order management systems, finding the right system for your business, and how Zoho Inventory's cloud-based solution can help you.

Download the e-book now