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Why am I not able to change my business type?

The business type you choose while setting up your account determines the details and documents we collect to verify your Zoho Payments account. Since these documents vary based on the chosen business type, they cannot be changed after verification.

However, if your business type changes after onboarding, you can contact us and we will enable the option to update your business type. Once updated you’ll be required to submit the necessary documents for verification.

Let us simplify payments

Our product experts will tailor the session to your business needs to ensure you get the maximum value from the conversation.

What to expect in the demo

  • Tick icon Walkthrough of Zoho Payments personalized to your business needs
  • Tick icon How it integrates within your existing business ecosystem
  • Tick icon Answers to any specific questions you may have

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