With an increasing reliance on digital payments, fraud prevention has become a shared responsibility. Zoho Payments is dedicated to enhancing public understanding of digital payment fraud and encouraging the adoption of safety measures. Whether you are a seasoned online shopper or someone new to digital payments, it is essential to understand and follow best practices for protecting your financial information.

Essential safety practices for fraud prevention in digital payments

Use strong and unique passwords

Make sure you're using strong, unique passwords for each of your accounts. A combination of letters, numbers, and special characters can provide additional protection. Avoid using easily guessable information like your birthdate or phone number.

Enable two-factor authentication (2FA)

Two-factor authentication adds an extra layer of security to your accounts. Even if someone gets hold of your password, they would still need access to your secondary authentication method, such as an OTP or a biometric scan.

Monitor your transactions regularly

Regularly reviewing your bank statements and payment history can help you detect unauthorized transactions early. Many banks and payment providers offer instant transaction alerts via SMS or email, making it easier to stay informed.

Avoid public Wi-Fi for financial transactions

Public Wi-Fi networks are often unsecured, making it easier for attackers to intercept your data. Avoid conducting financial transactions over public networks and use secure, private networks whenever possible.

Keep your devices secure

Ensure that your mobile phone, computer, or any device you use for online payments is protected with up-to-date antivirus and anti-malware software. Regularly updating your operating system and apps can also help safeguard against vulnerabilities.

Be suspicious of unsolicited messages

Whether it’s a suspicious email or an SMS from an unknown sender, always be cautious of unsolicited messages that ask for personal information. Don’t click on links or download attachments from sources you don’t trust.

Be cautious; secure your finances

As a customer, it's crucial to remain vigilant and protect your financial data. The responsibility to stay informed and adhere to best practices to prevent online payment fraud is yours. By following these key safety practices, you can significantly reduce the risk of fraud and enjoy the convenience of digital payments without the worry.