According to TRAI’s latest regulations, it is mandatory to complete the PE-TM binding chain process before December 1, 2024, so that TRAI can trace the trail of messages you send your customers. If not, you won’t be able to send messages to your customers from Zoho Books.
The process of binding a principal entity and the telemarketer in the DLT system is straightforward. It connects the Principal Entity (PE) as the sender, along with the Telemarketer (Zoho Corporation Private Limited), telecom service provider, and telecom delivery agents.
To complete the PE-TM registration process in DLT:
You’ll be provided with a chain ID in your DLT operator’s website with Pending status.
Similarly, create another chain with Telemarketer ID: 120210000041 and select Solutions Infini Technologies (India) Pvt. Ltd. as the Delivery Telemarketer for backup purposes, and obtain the chain ID.
Once done, submit the Chain IDs from your Zoho Books organization for our approval. To do this:
We’ll verify and approve your Chain IDs within one week. However, due to additional validations, it may take up to two weeks. Once approved, you’ll be notified via email and in-app notifications. You can then proceed to approve the requests on your DLT operator’s website.
If your Chain IDs are not approved, contact us at support.india@zohobooks.com.
Once this process is completed, you can send SMS notifications to your customers with ease. TRAI will also be able to trace the trail of messages you send your customers, ensuring compliance with its regulations.
Books
Simplify accounting
and GST filing.