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Zoho desk effortless customer service software

zoho desk effortless customer service software

Customer service is tough—but the software shouldn't be. Zoho Desk is a simple, straightforward help desk solution that keeps customers happy.

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Effortless to use

Customers expect businesses to be accessible and responsive, not hidden behind a complex interface. Zoho Desk ensures support teams can meet customers where they are, fast and effectively.

Unify communication

Zoho desk omnichannel customer service software

Zoho Desk consolidates customer context from 10+ channels in one place, fostering meaningful conversations, team hand-offs, and recall for repeat customers.

Zoho desk omnichannel customer service software

Close tickets faster

Zoho desk AI-based customer service software

Zoho Desk uses context to prioritize tickets that need immediate attention, and Zoho's AI-based reply assistant, Zia, ensures rapid, accurate responses every time.

Zoho desk AI-based customer service software

Cut support costs

Self service portal in zoho desk

Self-service in Zoho Desk is the quickest and most economical way to support customers because it empowers them to find answers without contacting support.

Self service portal in zoho desk

Unify communication

Zoho desk omnichannel customer service software

Zoho Desk consolidates customer context from 10+ channels in one place, fostering meaningful conversations, team hand-offs, and recall for repeat customers.

Zoho desk omnichannel customer service software

Close tickets faster

Zoho desk AI-based customer service software

Zoho Desk uses context to prioritize tickets that need immediate attention, and Zoho's AI-based reply assistant, Zia, ensures rapid, accurate responses every time.

Zoho desk AI-based customer service software

Cut support costs

Self service portal in zoho desk

Self-service in Zoho Desk is the quickest and most economical way to support customers because it empowers them to find answers without contacting support.

Self service portal in zoho desk

Effortless to trust

Simple
contracts

Adjust your plan any time and enjoy easy cancellations without forced renewals.

No
hidden costs

We offer upfront pricing plans, so you never pay more than what's listed on our pricing page.

Quick
implementation

Dedicated onboarding program for 50% faster implementation and free migration assistance.

Featured in Gartner's
Magic Quadrant for
CRM CEC 2023

#1 in user satisfaction
within the Help Desk
category for 2024

Ranked as the #1
Help Desk software
of 2024

Trusted by 100,000+ companies worldwide

Pioneer Insurance logs over 60,000 tickets daily, closing 75% of them on the same day.

Full case study

Sound On Sound switched from Zendesk to Zoho Desk for its ease of use and better design.

Read review

Strata moved from a shared inbox system to Zoho Desk, improving resolution time by 50%.

Full case study

Deliver customer service as it's meant to be:
effortless.

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