Zoho is named a Visionary in the 2020 Gartner Magic Quadrant for CRM Lead Management
In its "Magic Quadrant for CRM Lead Management 2020" report, Gartner says, "Lead management applications are coming to market with more and more AI technologies, which support the working of comprehensive data in real time. Today, lead management applications include predictive capabilities powered by AI and machine learning to increase the effectiveness of lead management processes and analytics. In order to automate standard processes, these applications unveil correlations and insights that help facilitate the seamless workflow."
Zoho CRM is equipped with AI powered lead assignment, predictive lead scoring, intelligent workflow automation, journey orchestration, and more.
To read the full report, click here (Gartner account required to access the report)
Zoho is named a Challenger in the 2020 Gartner Magic Quadrant for Sales Force Automation
In its "Magic Quadrant for Sales Force Automation 2020" report, Gartner says, "Sellers need tools that capture all sales interactions, with fidelity and consistency. They need tools that discern buyers intent, measure the prospects’ level of commitment to deals and deliver automated insights particularly leading indicators that are built from the data collected by sellers or from external sources."
Zoho CRM is equipped with SalesSignals, intent and sentiment analysis, AI-powered recommendations, and more.
To read the full report, click here (Gartner account required to access the report)
Zoho CRM is featured for:
- Robust lead workflows
- The ability to manage complex B2C sales cycles
- Flexibility to be customized as sales processes mature
- Strong reporting and analytics
- High usability scores
Talk to our team to learn more about how Zoho CRM can help your company.
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*Gartner, Magic Quadrant for CRM Lead Management, Ilona Hansen | Julian Poulter | Noah Elkin | Christy Ferguson, 17 August, 2020
*Gartner, Magic Quadrant for Sales Force Automation, Theodore (Tad) Travis | Adnan Zijadic | Ilona Hansen | Melissa Hilbert, 28 July, 2020
*Gartner does not endorse any vendor, product, or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.