Streamlining payments and data with Zoho Creator - Office Hub Tech

Our #JustLowCodeIt blog series got a great reception when we launched it for World Programmers' Day last year—so we're bringing it back! There are just way too many amazing stories that we'd love to share with you all.

In this edition, Office Hub Tech, a Creator partner from the US, shares how they streamlined the RPM payment process for their healthcare client. This blog is written by Sam Kul, Principal Solution Architect at Office Hub Tech. Thank you for sharing your story with us!

Office Hub Tech builds HIPAA Complaint streamlined payment process and synchronizes data for healthcare industry client, using Zoho Creator

Office Hub Tech, a Zoho consultation company based out of Florida, provides a one-stop solution for clients thinking of implementing Zoho products. From full product consultations, tech investments, product customization, integration, and digital transformation, the team at Office Hub Tech supports organizations in building the best solutions in an ever-advancing tech market.

The EHR application Office Hub Tech built helped physicians/healthcare providers at 24/7 Medical Billing Services to streamline their entire RPM process payment and eliminate old and hard-to-maintain legacy Excel sheets. The application allowed their administrative team to ditch spreadsheets with cluttered data and switch to an EHR app, which ensured an error-free database with perfect accuracy. 

Now let’s go into how the EHR application resolved the issues 24/7 Medical Billing Services was facing.

Before moving over to their new application, 24/7 Medical Billing Services maintained data with multiple records, making the data space packed with too much information. Just imagine, with scores of records on one sheet, if one formula goes haywire, the entire data sheet falls apart.

With their EHR application, the RCM team at 24/7 Medical Billing Services was able to track claims and medical records all under one roof, making things much easier. The application covers end-to-end modules, which are required by any medical billing company to ensure that they're able to stay on top of claims. 

Now let’s get into the nitty gritty of the case study.

The client, 24/7 Medical Billing Services, being a leading medical billing company, with scores of clients and data records, felt that claims and other processes were going haywire. Thus, the team needed to assign people for the jobs based on criterion, which they were struggling today with an efficient process managed through excel sheets and emails.

Office Hub Tech suggested creating an EHR application to streamline the RCM process and organize synchronized data. The entire project was initiated, all the records from the Excel sheets were gathered, and the internal team at 24/7 Medical Billing Services determined which data needed to be represented.

From date of service to date of claim filing, the entire record of information became easily represented by the EHR, which was designed by the team at Office Tech Hub. This ensured that the entire process was more streamlined and sophisticated for the agents using the app. To add to the advantages, the EHR allowed the team at 24/7 Medical Billing Services to download their reports in different formats, such as HTML, PDF, and much more. 

Office Hub Tech is more than happy that they've been able to help 24/7 Medical Billing Services fix their bottlenecks with the use of Zoho Creator. 

What is Zoho Creator?

Zoho Creator is a low-code software development platform that enables programmers and business users to create custom apps. To meet various business objectives, the platform offers a clear and simple method for developing high-performance web and mobile apps. Creating custom applications is now simpler and faster than ever, thanks to its easy, drag-and-drop builder and low-code interface.

Furthermore, getting started with Zoho Creator doesn't call for highly developed programming abilities or technical knowledge. Anyone working in the business world who has a basic understanding of programming ideas can utilize this tool.

Why should you choose Zoho Creator?

With the aid of 500+ prebuilt connections, Zoho Creator assists you in improving your applications by enabling custom integrations. Your applications' capabilities can also be easily expanded. Zoho Creator provides simple customization options, so you can build the solution that suits your company's needs. 

The platform includes a wide range of customization possibilities that speed up the development process, whether it be for a simple web app or a sophisticated EHR system. Access a variety of prebuilt editors, templates, interface designs, and other things. 

Even though a custom EHR requires more time during conception and ideation, it requires significantly less time for building and maintenance, because the emphasis is on the operational aspects of the business during various releases. Given that each feature is created to answer specific business requirements, the use of features is likewise quite high.

Incorporating your business processes and culture into the core of your EHR software—from data to design to development to performance management—custom EHR platforms that follow a bottom-up methodology ensure that your business processes and culture are reflected in every phase of your EHR build, release, and maintenance. In no small measure, it shows that Office Hub Tech has a lot of happy clients, thanks to Zoho Creator.

We'll be bringing you more interesting stories in the coming months, so keep checking back to discover Creator stories!