How can I downgrade my plan in Zoho Checkout?
By downgrading your plan, you will not be able to access some of the features; however, if you still wish to downgrade your plan:
- Go to Settings and then click View Subscription.
or
Click your Profile picture and then click Change Plan. - You will be redirected to the Zoho Store. Click Change Plan.
- Click Downgrade (applicable for some editions) or click Downgrade to Free Plan at the bottom right corner if you would like to move to Free Plan.
- Click Yes, Proceed Downgrade to confirm the downgrade.
After confirmation, your refund will be processed in accordance with our refund policy.
Your plan will be downgraded and will be redirected to a feedback page where you can help us improve by sharing your concerns.