The importance of engaging your visitors and customers on your website cannot be understated. Chatbots have proven to be an effective solution to this challenge by providing an interactive medium for visitors to ask their questions. With the invention of AI, these conversations can now be tailored to sound more human, leading to easier interactions. By pairing up your CRM with an AI-powered chatbot like Chatsimple AI, you can access qualified leads from these interactions directly on your CRM interface.
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Business needs
Organizations often face several hurdles while facilitating faster purchase decisions. Key challenges include:
∙ Difficulty finding relevant information on the website they need to make a decision.
∙ Poor visibility over who visited and their intent.
∙ Too many unqualified leads generated from forms. When they are picked up by the sales rep, the sales cycle becomes longer and tedious.
Solution
By integrating Zoho CRM with Chatsimple AI, businesses can:
∙ Help visitors easily find info to make purchase decisions.
∙ Capture leads and their purchase intent.
∙ Qualify visitors and shorten the sales cycle.
Benefits or outcomes
∙ Faster TAT: Website visitors can access information about the product or service within seconds through an interactive medium or service right on the site.
∙ Increase in number of qualified leads: Increase in qualified leads for a shorter sales cycle and help identifying customers with a high intent to make a purchase.
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