Zoho CRM Named a January 2020 Gartner Peer Insights Customers’ Choice for CRM Lead Management

Zoho CRM team is excited to announce that we have been recognized as a January 2020 Gartner Peer Insights Customers’ Choice for CRM Lead Management. Our team at Zoho CRM takes great pride in this distinction, as customer feedback continues to shape our products and services.

In its announcement, Gartner explains, “The Gartner Peer Insights Customers’ Choice is a recognition of vendors in this market by verified end-user professionals, taking into account both the number of reviews and the overall user ratings.” To ensure fair evaluation, Gartner maintains rigorous criteria for recognizing vendors with a high customer satisfaction rate.

Here are some excerpts from customers that contributed to the distinction:

Overall:

• “Flexible, Extensible, And Powerful. Zoho Is Incredible.”  – Team Coach in the Retail Industry
• “A Remarkable tool that helps us a lot in maintaining healthy and strong relationships with our clients.” – Production Manager in the Media Industry
• “Zoho CRM Has Everything We Need.” – Sales Development Representative in Miscellaneous Industry

Lead management:

• “Zoho CRM has improved our lead to sales rate by over 20%.” – Senior Marketing Manager in the Services Industry
• “Customized lead management workflows made the company work easier.” – Assistant manager – Lead Generation in the Communications Industry
• “Zoho is Best CRM For Managing Leads And Increasing Sales.” – Marketing Specialist in the Services Industry

Ease of use:

• “Zoho CRM is Great, Reliable and Easy to Customize.” – Digital Marketing Specialist in the Services Industry
• “I Love The Ease Of Implementation Of Zoho CRM.” – Team Lead  in the Retail Industry
• “A Flexible and easy to deploy CRM software.” – IT Network Manager in the Finance Industry

Read more reviews for Zoho CRM here.

Everyone at Zoho CRM is deeply proud to be honored as a January 2020 Customers’ Choice for CRM Lead Management. To learn more about this distinction, or to read the reviews written about our products by the IT professionals who use them, please visit the Customers’ Choice announcement.

To all of our customers who submitted reviews, thank you! These reviews mold our products and our customer journey, and we look forward to building on the experience that earned us this distinction!

If you have a Zoho CRM story to share, we encourage you to join the Gartner Peer Insights crowd and weigh in.

The GARTNER PEER INSIGHTS CUSTOMERS’ CHOICE badge is a trademark and service mark of Gartner, Inc., and/or its affiliates, and is used herein with permission. All rights reserved. Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.