What's new?

The Download Badge button is now available in all automated exhibitor emails and scheduled emails. 

When adding a guest list to promo codes, you can choose to send the invitation email, allowing control over email triggers.

Streamline your badge design experience by moving and editing multiple elements simultaneously. 

The "requesterName" merge tag has been added to Approve Orders emails, allowing more personalized communication.

The Registration Approval tab now displays all pending, approved, rejected, and completed orders. You can also export orders based on specific filters.

All forms (Registration, Exhibitor, Sponsor, Session Feedback, Get in Touch, and Custom Forms) now support importing data for dropdown, single-choice, and multiple-choice fields.

Organizers can set up new challenges for Session Check-in and Event Sign-in from both the web and mobile app, enhancing engagement throughout the event.

You can now use Noto Sans JP and Jost fonts in badge designs, allowing greater customization.

AED and SAR currencies are now available in the Exhibitor and Sponsor modules.
 

Submit your space requirements directly in the app, and our support team will reach out. The Space add-on plan details page has also been updated.

Choose between Event Updates or Marketing Emails. Event Updates go to all participants, while Marketing Emails reach only those who’ve opted in.

Easily view the causes of hard and soft bounces in your email deliverability reports.
 

Now send emails to attendees, speakers, sponsors, and exhibitors with common event information. 
 

Reach out to individuals who abandoned their registration, encouraging them to complete it and secure their spot.

We've added a download badge button for attendees in the "Welcome Attendees on Check-In" email. This feature simplifies the process for attendees to access their event badges directly from their email.

This update ensures that all displayed ticket prices include applicable taxes by default, providing a clearer and more accurate order summary for our Australian users.

Event Organizers can now manage all booth members on a single page, making it easier to add, edit, and remove them. We've also added the option to reassign and reinvite booth owners for greater flexibility.

You can now personalize your floor plans with custom background images, making the planning process more visual and intuitive.

Enhanced access control for premium and ultimate plans (learn more about our plans).

Organize the design tab to your liking by rearranging buttons for a more personalized workflow.

Adding speakers to your event is now easier than ever.

Sell more ticket types to accommodate the needs of your events.

Trend data is now displayed in a clear and actionable date-time chart.

Enterprise plan users can now offer more expo booths per event (check the pricing page for details)

Integrate attendee preferences for a more personalized experience and leverage AI-powered networking to connect attendees with similar interests.

Effortless navigation, A sleeker interface, and universal search for a better user experience.

Get a clear picture of how attendees experienced your event through detailed statistics and trend charts for every event activity.

Sell event tickets directly on your website hassle-free. Just copy and paste a code snippet onto your site, and you're good to go.

Automated emails are now grouped based on scenarios, email types, and roles. Additionally, we've introduced a filter for added convenience, making it easier to locate emails. 

Keeping in line with Google's security update, Gmail addresses in Zoho Backstage's primary contacts will change to 'noreply@zohobackstage.com' starting Feb 1, 2024. Update your primary contact with an authenticated corporate domain.

Track offline payments in detail. You can record the payment mode and status, plus add notes for any specifics. This is especially helpful for unique cases.

Phase 2 of HIPAA compliance lets you control who accesses encrypted health data, ensuring the highest standards of information protection.

Collect specific attendee information based on ticket classes, tailoring registration to your event needs.

Restrict duplicate registrations at event or ticket class level, streamlining guest lists and minimizing errors.

Target emails and reminders to specific exhibitor roles, optimizing communication and engagement.

Leverage search engine optimization tools to attract more traffic, enhance performance, and maximize event visibility within your portal.

Track ticket purchases by viewing payment gateways and transaction IDs on summaries and attendee details.

Exhibitors can now take control of their booth buzz! Set meeting availability and maximize attendee engagement.

Make navigation easier, give visitors constant access to essential links and information on every event page with a global microsite footer.

Edit user responses, find data faster with advanced filters, and collect crucial consent with "Purpose of collection." This update elevates form flexibility and data management.

Import attendees with ticket prices, manage canceled/refunded tickets offline, and send downloadable badges in emails. This simplifies ticketing and registration workflows.

Export session feedback, send timely mobile meeting notifications, and screen record support interactions for quicker resolution. This fosters active feedback and efficient support.

Give presenters more control over attendee interaction by setting participant count visibility for sessions (including speakers).

Cater to international sponsors with the newly added MAD currency option for sponsor categories. More flexibility, more happy sponsors!

Zoho Directory integration lets you seamlessly add, update, and remove event team members. Say goodbye to manual entry headaches!

Pre-fill info and add CAPTCHA to forms like registration and sponsor proposals. Save time, reduce errors, and gather targeted data.

This new feature lets you group related pages within your event microsite, creating a more organized and user-friendly navigation experience for attendees.

Now, when you invite guests to your event with a promo code, they can simply click on the link provided in the email to apply the code automatically to their ticket during registration, saving them the need to enter it manually. This enhances the user experience and simplifies the registration process.

Enhance your data collection efforts by defining the minimum character length required for text area fields. This feature allows you to set up specific data requirements, ensuring more accurate and valuable information from event participants.

Send customized emails by adding relevant placeholders in purchaser and attendee emails. This feature allows for a personalized touch in your communication with attendees, making your event emails more engaging and relevant.

You can export the list of participants who have bookmarked any particular session and gain valuable data easily.

In Canada, you have the power to tweak ticket tax rates even after the event kicks off. When setting up a new tax rate, rest assured that it will be seamlessly applied to new orders. Meanwhile, existing orders will continue to have the previous tax rate in place.

Users who are signed in to the microsite can now view and edit their form responses after submission. We've added more options, including form status and expiry dates, response limits, and view/edit access to give you the power to fine-tune every aspect of your forms.

Customize your event microsite by selecting the perfect notification banner to display at the top of the site.

Easily manage visitors sign-in process using our Ticket ID and Visitor sign-in options. Now you have full control over how your attendees access your event.

You now have the ability to set up offline payments independently, without the need to establish online payments first.

Efficiently run the presentation of polls and questions on attendee devices during in-person events. When you post or close a poll or question, it will automatically synchronize with the attendees' devices.

You have the ability to showcase any custom form you create on its own dedicated page. You can generate a URL for recipients to conveniently access the form on a standalone page.

You now have a new option to mark a ticket class as sold out, even if tickets are still available. Take control of your ticketing process and create a sense of urgency for your event!

Stripe, a leading payment gateway, has been added to our suite of supported payment options specifically for businesses in India.

You can now view tax and net sale amounts separately. This enhanced display in the sales summary tab offers a clearer breakdown of your revenue, allowing for better analysis of the impact of taxes on your sales performance.

Collect detailed information from event participants your way with customizable forms. Now you can design your very own form, set properties for all the fields on the form as per your need, and place it anywhere on the microsite using custom sections.

Customize redemption levels for invited guests using exclusive promo codes for ticket purchases. You can set unique redemption details, track individual redemption amounts, and establish maximum limits for each guest. Export the promo code list to download all the redemption information you need.

We've expanded page visibility options beyond attendees to include speakers, sponsors, and exhibitors. Now, you can enjoy fine-tuned control over which categories you grant page access to and tailor the experience for different participant groups!

Now, signed-in visitors can easily bookmark their favorite sessions on the agenda page and keep track of their must-attend events. Previously, this handy feature was exclusively reserved for ticket holders.

Create separate ticket registration forms for different ticket classes. Customize the forms by adding custom fields, making them visible exclusively for selected ticket classes.

You can now choose to send imported attendees a welcome email and a PDF ticket straight to their inbox before your event. Set up this feature before importing your attendees into Backstage.

A new way to get a little insight into attendee engagement! Easily track the time spent by each attendee in a Backstage OnAir session, providing you with essential insights into their level of engagement.

Keep attendees engaged and well-prepared with timely notifications. Schedule reminder emails to notify participants about upcoming activities and important event information.

Send digital event badges directly to ticket holders via email attachments. With this, you can download, print, or convert ebadges to physical badges with ease.

Some people like networking at events, some don’t. Now, you can allow attendees to choose if they’d like to be listed in the Attendees directory and get chats and meeting requests from others or not.

Need photo information from event participants? Collect them by adding the upload file form field when customizing your forms.

Now, you can create custom registration forms for each ticket type. That way, you can get to know your attendees better and personalize their experience without them being bogged down with irrelevant questions when they register for your event.

Manage your time at the event more efficiently by mentioning when you’ll be free to meet with other attendees. We’ve also added an option to re-schedule meetings or cancel them altogether if your plans change. 

Send attendees a copy of their badge as a PDF attachment so they can review it for accuracy before you print it. 

Open up a virtual trade show at your next hybrid event and give your attendees one more reason to come online. Plus, this can be an added benefit for your sponsors. 

Attendees can now connect with each other using one-on-one chat during virtual sessions. Plus, we’ve also introduced a panelists-only chat feature that you can use to manage sessions and share privileged information with your speakers and panelists.

Border and color options for your website buttons, alignment options for the Hero section, and size modifications of media elements—these are just a few of updates we made so your event website is all the more attractive to your audience.

We’ve added a bunch of new customization options to the virtual space—sessions, networking tables, and exhibitor meeting rooms—like adding logos, custom backgrounds, and more. 

For virtual events, timing is everything. When hosting your event with Backstage OnAir, you can now send speakers a reminder to join the session. Convenient, right?

While previously you could only add one primary contact for your entire portal, now you can add individual primary contacts for each event. 

We bring you two more custom sections: Media with text list, to add media along with your lists, and Number counter, an animated section that can be used to show off key stats or business results.

Hosting a hybrid event? Personalize the event ticketing experience for your audience by creating individual ticket types for your online and onsite attendees. 

We’re thrilled to have Zoho Backstage on the Constellation ShortList™ in the Event Marketing and Management Software category for a second time this year. 

Now, you can use conditional sub-fields for fields like drop-downs, radio buttons, and multiple checkboxes. This makes your forms more user-friendly because your guests will only have to answer the questions that are relevant to them.

To focus on delivering the best user experience possible and keep up with data deletion protocols, we’ve decided to delete portals in the Free plan that have been inactive for more than 120 days. We’ll send you three reminders via email before starting the portal deletion process.

Many times, questions go unasked because people are shy to speak up. With this update, we’ve made it so you can allow your attendees to ask their questions anonymously during sessions.

Previously, only team members and speakers could join rehearsal sessions. With this update, you can include twenty more people—sponsors, clients, volunteers—as test participants and allow them to attend your rehearsals.

We’ve updated the Zoho Backstage for Organizers app with an improved user interface, a better dashboard, new features, and numerous performance enhancements to improve speed and stability.  

We just made it easier for you to design a website that’s consistent with your brand. You can now set colors, gradients, and overlays for all sections in your event website. There have also been a bunch of updates to the rich text editor like custom line height and letter spacing to name a few.

Just like on desktop, attendees can now participate in virtual sessions hosted with Backstage OnAir using our mobile event app, Zoho Backstage for Attendees. 

Our newest Backstage OnAir updates bring interaction to the forefront, making it even easier to host engaging virtual experiences. Latest features include video conferencing for up to 10 members, emoji reactions, pinning a speaker, session materials, and more.

Apply various styles and formatting to your text with the rich text editor in Backstage. With this tool you can edit most text like the descriptions for an event, speakers, sessions, ticket classes, sponsors, profiles, and more.

 

Control who can view your page by setting up page visibility criteria. For instance, you can set up the visibility of the gallery or discussion channels by enabling them only for people who have purchased tickets from a particular ticket class.

In addition, you can now customize the button shape based on the event website theme. 

Promo codes can drive registrations and so can exclusivity. That's why we've created an option for you to create a guest list for a particular promo code. With this option, promo codes will only be visible for the members who've been added to the list.  

Canceling an event is a difficult decision to make as it is. That's why to handle it better, we've automated some of the important things you'd want to do when you cancel your event such as notifying your attendees, updating the microsite, and handling refunds. 

Constellation is a technology research and advisory firm based out of silicon valley. Zoho Backstage gets selected for Constellation ShortList™ under Event Marketing and Management Software category.   

Session ratings alone cannot give you intricate details about how attendees felt about speakers and their sessions. Now you can ask in detail which part of the session your attendees like, how your speakers fared, any new topics you should be covering in the future, and more. Create your own post-session feedback form and customize it with all the questions you want. 

Customize the Get in touch form based on the information you need from your customers. Respond to the incoming queries and set their status to keep track of them. Learn more.

Customize your badges by adding fields that are necessary for your event. Choose the fields from the form collected during registration.

Organizers can choose to restrict the promo code either on a per-ticket basis or to a particular number of tickets for an order.

Convert your existing events online and add a virtual meeting/conference link.

Don't worry about downloading the entire attendee list and sorting them. You can now download attendees who showed up at the event and the ones who did not.

Organizers can now download the approved list of sponsors.

Change the layouts and styles for your speaker profile so they look distinct and visible.

Design customized badges for your attendees. Choose your favorite design from the template list.

Set the number of days to cancel an order as per your business needs and customize your cancellation policy.

Design beautiful websites by uploading custom images to each section of your website.

Collect attendee or sponsor information as you need during registration by adding fields that are important to you. 

Keep all your event registrations in one place. Save registrations that happened over a call or in-person on-site. Add them manually to your ticket orders. 

Zoho Backstage ticketing with 0% commission on paid tickets opens up for the Australian region. 

Conduct events with free tickets in any plan you choose. 

Zoho Backstage opens up ticketing support for Canada, India, Australia, and other regions such as the Philippines, Singapore, Indonesia, New Zealand, Brazil, Chile, Colombia, Hong Kong, Japan, Vietnam, Malaysia, Thailand, and Mexico. Learn more.

Give people more options to connect with you. You can now link your Medium and Telegram profile to the event page. 

Raise requests on behalf of the sponsoring organization. Approve or reject sponsorship requests based on the brand relevance and feature them on your website. 

Boost sales of a particular ticket type by enabling promotional offers for them. 

Zoho Backstage comes up with commission-free ticketing for the UK. 

Organize your content in a row or column, insert images, or set up a carousel slider. Do more to present your content better. 

Add your Instagram profile so your website visitors can follow you. Don't forget to add classy images from your event that you don't want them to miss!

Want Zoho Backstage to work in a language of your choice? Choose from nine supported source languages, including Japanese, German, French, Italian, Spanish, Vietnamese, Thai, Bahasa, and Tagalog. 

Choose a primary contact for every event you create to avoid hassle and confusion.

Set clauses that an attendee should agree to in order to join your event. 

Embed a calendar view of all your events in your websites/webpages.

Want to use standard promo codes across all your events? Reuse codes intented for a specific purpose and boost your ticket sales. 

Your events brand page is where your attendees can find other events you're hosting. List your events and keep your attendees coming. 

Promote your events better. Get a creative space to customize the images you want to publish on social media to promote your events. 

Let people "approve" or "deny" an invite to join your organizing team.

Event organizers and speakers can now be in control of what's being edited and updated in their own profile. 

Organizers can now choose who can join the sessions by letting only checked-in members participate in questions and polls. This gives them more control to moderate their session and audience.

Bring more accountability and less confusion for your attendees by choosing a single point of contact from your list of organizers. 

Know who's attending your event. Import an already existing list of your attendee data or export it from the Zoho Backstage system. 

Attract more eyes to your event by displaying your speakers list based on their order of importance. 

Editing section bodies on your event site allows you to get creative by adding lists, links, images, and more.