Skip to product menu
close
  • Recent Launches
    Press Space or Enter to display list of options
EXPLORE ALL PRODUCTS

Recent Launches

New

Payroll software with automated tax payments and filing.

Try now
New

Robotic process automation software to automate high-volume, rule-based tasks.

Try for free
New

Low-code IoT platform and solutions for connected businesses.

Try now
New

Business formation service to launch and grow your businesses.

Try now
New

Privacy-friendly application analytics solution.

Try for free

Sales

 
CRM

Comprehensive CRM platform for customer-facing teams.

CRM
 
Bigin

Simple CRM for small businesses moving from spreadsheets.

Bigin
 
Forms

Build online forms for every business need.

Forms
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
Sign

Digital signature app for businesses.

Sign
 
RouteIQ

Comprehensive sales map visualization and optimal route planning solution.

RouteIQ
 
Thrive

Complete loyalty and affiliate management platform.

Thrive
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
Suites
CRM Plus

Unified platform to deliver top-notch customer experience.

CRM Plus

Marketing

 
Social

All-in-one social media management software.

Social
 
Campaigns

Create, send, and track targeted email campaigns that drive sales.

Campaigns
 
Forms

Build online forms for every business need.

Forms
 
Survey

Design surveys to reach and interact with your audience.

Survey
 
Sites

Online website builder with extensive customisation options.

Sites
 
PageSense

Website conversion optimization and personalisation platform.

PageSense
 
Backstage

End-to-end event management software.

Backstage
 
Webinar

Webinar platform for webcasting online webinars.

Webinar
 
Marketing Automation

All-in-one marketing automation software.

Marketing Automation
 
LandingPage

Smart landing page builder to increase conversion rates

LandingPage
 
Publish

Manage all your local business listings on a single platform.

Publish
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Sign

Digital signature app for businesses.

Sign
 
Thrive

Complete loyalty and affiliate management platform.

Thrive
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
NEW
LeadChain

Sync, manage, and convert leads across channels seamlessly.

LeadChain
 
NEW
CommunitySpaces

Online community platform for individuals and businesses to grow their network and brand.

CommunitySpaces
 
Suites
Marketing Plus

Unified marketing platform for marketing teams.

Marketing Plus

Commerce

 
Commerce

eCommerce platform to manage and market your online store.

Commerce

Service

 
Desk

Helpdesk software to deliver great customer support.

Desk
 
Assist

Remote support and unattended remote access software.

Assist
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
FSM

End-to-end field service management platform for service businesses.

FSM
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
NEW
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
Suites
Service Plus

Unified platform for customer service and support teams.

Service Plus

Finance

 
Books

Powerful accounting platform for growing businesses.

Books
 
FREE
Invoice

100% Free invoicing solution.

Invoice
 
Expense

Effortless expense reporting platform.

Expense
 
Inventory

Powerful stock management and inventory control software.

Inventory
 
Billing

End-to-end billing solution for your business.

Billing
 
Checkout

Collect payments online with custom branded pages.

Checkout
 
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
 
NEW
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Practice

Practice management software for accounting firms.

Practice
 
Sign

Digital signature app for businesses.

Sign
 
Commerce

eCommerce platform to manage and market your online store.

Commerce
 
Suites
Finance Plus

All-in-one suite to manage your operations and finances.

Finance Plus

Email and Collaboration

 
Mail

Secure email service for teams of all sizes.

Mail
 
Meeting

Online meeting software for all your video conferencing & webinar needs.

Meeting
 
Writer

Word processor for focused writing and discussions.

Writer
 
Sheet

Spreadsheet software for collaborative teams.

Sheet
 
Show

Create, edit, and share slides with a sleek presentation app.

Show
 
Notebook

Beautiful home for all your notes.

Notebook
 
Cliq

Stay in touch with teams no matter where you are.

Cliq
 
Connect

Employee experience platform to communicate, engage, and build positive employee relations.

Connect
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
TeamInbox

Shared inboxes for teams.

TeamInbox
 
WorkDrive

Online file management for teams.

WorkDrive
 
Sign

Digital signature app for businesses.

Sign
 
Office Suite

Powerful collaborative work platform for teams.

Office Suite
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
Calendar

Online business calendar to manage events and schedule appointments.

Calendar
 
Learn

Knowledge and learning management platform.

Learn
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
ToDo

Collaborative task management for individuals and teams.

ToDo
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
FREE
PDF Editor

Collaborative online PDF editing tool.

PDF Editor
 
Suites
Workplace

Application suite built to improve team productivity and collaboration.

Workplace

Human Resources

 
People

Organize, automate, and simplify your HR processes.

People
 
Recruit

Intuitive recruiting platform built to provide hiring solutions.

Recruit
 
Expense

Effortless expense reporting platform.

Expense
 
Workerly

Manage temporary staffing with an employee scheduling solution.

Workerly
 
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Shifts

Employee scheduling and time tracking app.

Shifts
 
Sign

Digital signature app for businesses.

Sign
 
Suites
People Plus

Comprehensive HR platform for seamless employee experiences.

People Plus

Security and IT Management

 
Creator

Build custom apps to simplify business processes.

Creator
 
Directory

Workforce identity and access management solution for cloud businesses.

Directory
 
FREE
OneAuth

Secure multi-factor authenticator (MFA) for all your online accounts.

OneAuth
 
Vault

Online password manager for teams.

Vault
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Toolkit

Complete resource for any admin-related lookup queries.

Toolkit
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
Assist

Remote support and unattended remote access software.

Assist
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
NEW
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA

BI and Analytics

 
Analytics

Modern self-service BI and analytics platform.

Analytics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep
 
NEW
IoT

Harnessing IoT analytics for real-time operational intelligence.

IoT

Project Management

 
Projects

Manage, track, and collaborate on projects with teams.

Projects
 
Sprints

Planning and tracking tool for scrum teams.

Sprints
 
BugTracker

Automatic bug tracking software for managing bugs.

BugTracker
 
NEW
Solo

The all-in-one toolkit for solopreneurs.

Solo

Developer Platforms

 
Creator

Build custom apps to simplify business processes.

Creator
 
Flow

Automate business workflows by creating smart integrations.

Flow
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
NEW
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA
 
NEW
Apptics

Application analytics for all apps.

Apptics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
NEW
IoT

Build, deploy, and scale IoT solutions for connected businesses.

IoT
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep

IoT

 
NEW
IoT

Low-code IoT platform and solutions for connected businesses.

IoT

Search Result

 
CRM Plus

Unified platform to deliver top-notch customer experience.

Try now
CRM Plus
 
Service Plus

Unified platform for customer service and support teams.

Try now
Service Plus
 
Finance Plus

All-in-one suite to manage your operations and finances.

Try now
Finance Plus
 
People Plus

Comprehensive HR platform for seamless employee experiences.

Try now
People Plus
 
Workplace

Application suite built to improve team productivity and collaboration.

Try now
Workplace
 
Marketing Plus

Unified marketing platform for marketing teams.

Try now
Marketing Plus
 
All-in-one suite

Zoho One

The Operating System for Business

Run your entire business on Zoho with our unified cloud software, designed to help you break down silos between departments and increase organizational efficiency.

TRY ZOHO ONE
Zoho One
Zoho Marketplace

With over 2000 ready-to-use extensions across 40+ categories, connect your favorite business tools with the Zoho products you already use.

EXPLORE MARKETPLACE
Marketplace
Skip to main content
  • HOME
  • Marketing
  • Mastering event storytelling: 5 tips for event planners

Mastering event storytelling: 5 tips for event planners

  • Last Updated : August 18, 2023
  • 6.9K Views
  • 7 Min Read
A pen's nib to symbolize storytelling

Honestly, is there anyone who doesn't love a good story? Over the years, so much of history has been lost, and yet so many stories have survived, passed on from parent to child, teacher to student, writer to reader. We may not remember the facts or the names, but we most always remember the stories. There've been a lot of studies on the hold stories have over humans. Our emotional connection to stories is powerful, and most researchers believe an interesting story can persuade even the harshest critic.

Marketers have also proved this time and again, wooing customers with well-crafted brand narratives. Famous entrepreneur Ben Horowitz calls it "an underrated skill." He further states: "You can have a great product, but a compelling story puts the company into motion. If you don't have a great story, it's hard to get people motivated to join you, to work on the product, and to get people to invest in the product."  

And now storytelling is also becoming a buzzword in the event industry with event organizers understanding how valuable a good story can be to connect with attendees.

Why event storytelling?

Some of the most successful events have a story behind them. Take 29 Rooms by Refinery29 for example—the event, held at a warehouse in Brooklyn, takes attendees through 29 "distinct artistic experiences" designed around the issues that matter most to the publication. And they did it to bring their brand "to life in the real world." Now, 29 Rooms is an exciting event, but this little background story makes it all the more interesting and personal.

Done right, storytelling can do a world of good for your events. Here, we've mentioned three of the most significant benefits of event storytelling.

Storytelling creates emotional connections

The best stories leave an emotional impact on people. Research says our brains respond in a different way to stories than to other information. While with facts we look at something objectively, with stories the same thing becomes subjective. If we're interested in the story, we become emotionally invested in the product.

So what does this mean for events? With a compelling story, you can set your event apart from the crowd, get people to relate to your event's purpose (and buy tickets to it), and help create a connection with your attendees that lasts even after the event is over. However, there is one caveat—you have to be honest and authentic in your storytelling. For example, you shouldn't make your event's purpose something that isn't true to your brand just because saying it sounds good.

Storytelling sustains attention

One of the best storytellers ever, Margaret Atwood, puts this best:

"You can teach by maxims —'Don’t swim with crocodiles' — which always sounds a bit like nagging. Or you can tell the story of Thrdj, who paid no attention and went swimming with crocodiles. Suddenly the river turned red, and then Thrdj washed ashore minus his head. Thrdj without a head wins hands-down, wouldn’t you say?

Short answer: we’re hard-wired for stories. Small children understand This happens and then This before they can talk."

(In an email conversation with LifeLabs Learning)

Numerous studies also say the same thing. Data makes more sense when it's communicated through narratives. This is because, when listening to a story, all our sensory areas light up, almost like we're experiencing the story. So the next time you host an event, get speakers to include a story or two in their talks. Then ask attendees how they liked the session. We promise you their response will quite positive (because they actually listened). That is, of course, if the story is good.

Storytelling humanizes your event

In the last point, we saw how our brains responded to stories. This point is about the endocrine system. Stories release quite a bit of "oxytocin"—a feel-good hormone that's also related to the feeling of empathy. This means a good story can make people empathize with you and help you—by buying tickets, supporting your cause, and patronizing your brand.

Some ways to make your event more relatable to your attendees is by highlighting its "transcendent" or higher purpose (the one that's above your bottom line). For Refinery29, it was to create "a visually stunning stage for creative expressionists, an invitation to dream bigger."  The lesson here is to give your event a purpose and make that purpose a story that can tug at people's feelings.


Subscribe to The Green Room

Sign up here and get all the most relevant MICE industry content delivered right to your inbox once a month.

 

By submitting this form, you agree to the processing of personal data according to our Privacy policy.

View email archive


5 strategies to leverage storytelling at your event

Storytelling is one of the most difficult art forms to master. While it's easy enough to figure out what your story is, telling it to your audience in a way that captivates them is a whole different thing. However, every trade does come with a few hacks, and while these tips might not make you a master storyteller, they will help you make the best of your available resources.

Give your stories a personal touch

Do you know why a lot of novelists prefer the first-person point of view when telling stories? Because it's easier to get the character into the head of the reader, to make the story more personal and create an emotional bond between the two. Your stories should be the same—they've got to feel real to your audience. It should be about your brand and your attendee.

Deny one a place in the story and what you'll have is a story that's not relatable. And if you can't relate to it, you can't empathize. And isn't empathy one of the main goals of event storytelling? Your event depends on your attendees' trust and cooperation, so don't be afraid to get personal. You can even share a few failures (as long as they have good lessons and happy endings) to humanize your event and your brand.

Leverage all mediums

With stories, at least half the impact depends on your delivery. Traditionally, stories are narrated through novels, poetry, movies, dance, and paintings. Every medium leaves its own unique imprint on the story. Even now, people love to argue whether a story is better as a book or a movie. So mix up the medium to attract a wider range of your target audience. Print, audio, video, 3D—they all change the story and attract different segments of your audience.

Even your event swag bag can tell your brand story. If you're a sustainable brand, use jute bags to prove it. The art on the bag can speak to people's tastes, as can the content. You can tell your story with anything if you're creative and willing to think out of the box.

Try some visual storytelling

They didn't say a picture is worth a thousand words for no reason. And with so many digital mediums at our disposal today, visual storytelling is easier than ever, not to mention more immersive. You could use photos, videos, or even cartoon animations if they'd suit your audience's taste. Even something as simple as visual metaphors can heighten people's interest in your story. Also, when you use visual storytelling to market your event on social media, you've got a ton of tools to measure the impact of your posts.

One of the best examples of visual storytelling is the Burning Man festival—just this one video does more justice to their story than, say, a thousand words.

Make technology an asset

Today, your smartphone is probably the only camera you'll need. You can create professional videos with affordable movie editing software right from your home. And then there's all that cool event technology like holograms and virtual reality that can really make the story come alive for your attendees. Even something as simple as your event's lighting can contribute to your story's mood.

The Lost Labs, for example, "re-imagines" traditional lectures with their Lost Lectures, which are held in outlandish hideouts. Their aim is to inspire their millennial audience through immersive experiences designed with creative technology.

Understand your audience

This is the one cardinal rule of storytelling—know for whom you're writing. Take the time to study your target market. Find out who they are as people, what problems they face, and why they attend events. Once you have all the data, you can then create "attendee personas" by grouping attendees with similar characteristics together. This way, you can better profile your attendees.

A typical B2B conference will have clients, prospects, and partners—and each of their needs differ. So, you're actually creating a "story" that's relatable to all three attendee personas. Of course, you can further classify these three types based on location, age, gender, and more to get to the nuanced details. The more you know them, the better you can relate to them. Also, when you know who your attendees are, you get to tell your story through the medium they like best, be it through photos, videos, or even good old PR stories.

The success of your event story depends on how it's perceived by your audience. As your audience changes, so will the types of narratives you create. You'll have to find new ways to tell the story. You'll probably change your medium, there'll be more technology at hand, and you might even create a new character or two. That's why the best storytellers tell you there is no "perfect" story. So anytime you find your story getting old or stale, don't be afraid to start over again.


If, like us, you're more of a social person, let's connect on Twitter (@ZohoBackstage) and we'll keep you up-to-date with all the latest event news.

Related Topics

  • nisha
    Nisha

    Marketing and content at Zoho Backstage. Cultural misfit. Armchair traveler. Productivity geek. Sometimes, I write poetry. Sometimes, it rhymes.

Leave a Reply

Your email address will not be published. Required fields are marked

By submitting this form, you agree to the processing of personal data according to our Privacy Policy.

You may also like