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What is Chrome Remote Desktop?
Chrome Remote Desktop is a free remote access tool developed by Google that allows users to connect to another computer over the internet securely. It enables them to access a device remotely or provide support by viewing its screen and controlling the remote machine. While this solution is convenient and easy to set up, Zoho Assist offers a more comprehensive alternative that provides additional features like file transfer, chat, multi-monitor navigation, and robust mobile app support for seamless remote assistance and enhanced productivity.
Here’s why Zoho Assist is a highly effective alternative to Chrome Remote Desktop
Seamless communication and file sharing features
Provide video or audio assistance to your customers, or even connect with them through VoIP-based calls, right from the Zoho Assist application. Chrome Remote Desktop only supports communication with end users via text, making it difficult to share files. Whereas Assist - best chrome remote desktop alternative, helps you transfer up to 5GB of files from your desktop to your customer’s remote device. This process is highly secure and uses industry-standard encryption. Learn more
Instant connection
Zoho Assist - Google chrome remote desktop alternative, is a lightweight tool, which automatically gets downloaded and you can start the remote session in just one click. You can even enable automatic uninstallation of the application after the session ends. Chrome Remote Desktop requires users to sign up with a Google account, impeding the efficiency of the remote support process.
Industry-grade protection
Chrome Remote Desktop only supports HTTP encryption. Meanwhile, Zoho Assist, a free remote access software, offers a wide range of security features, including 256-bit encrypted SSL for data exchange and multi-factor authentication. You can also record and monitor every session with Zoho Assist, and save it to the cloud.
Hand-held compatibility
Zoho Assist is multi-OS compatible, making it easy and efficient to establish a remote connection between cross-OS platforms. Transcend the limitation of only being able to access via a mobile device and cannot remote into that Android or iOS device with Chrome remote desktop by switching to Zoho Assist.
Remote printing
Zoho Assist - free alternative to chrome remote desktop, is a powerful and modern tool that offers remote printing, a feature that isn't available with Chrome Remote Desktop. Print any file from any location using the local printer connected to your device with just a click. Learn more
Zoho Assist vs Chrome Remote Desktop
Zoho Assist
Chrome Remote Desktop
Functionality
Zoho Assist is a comprehensive remote support software that helps technicians take quick remote support sessions and troubleshoot client device issues.
Chrome Remote Desktop is a remote desktop software by Google. It enables users to securely access and control their computer or mobile device from anyplace using the Chrome browser or a dedicated app.
Platform support
Supports multiple platforms - Windows, Linux, Chrome, Raspberry Pi, Android, Mac, iOS.
Specifically designed for Chromebook devices.
Features
Various features such as instant chat, file transfer, multi-monitor navigation, session scheduling are provided. Learn more
Features such as instant chat, handling multiple sessions simultaneously are not supported.
Security
Supports 256-bit AES end-to-end encryption. Learn more
Supports the native Chromebook security mechanisms.
Pricing
A 15-day free trial, along with a free version is available. Learn more
Built-in functionality of Chromebook, so no separate pricing plans.
Why switch to Zoho Assist when Chrome Remote Desktop Software is available for free?
Zoho Assist is better, powerful and professional yet simple to use. Our feature packed free edition is far superior in every aspect. Zoho Assist - free alternative to chrome remote desktop, offers an array of flexible pricings to help you upgrade to the right plan that best suits your remote support needs. Check our pricings here.
Unrivaled hand-held compatibility:
Remotely connecting to a hand-held device using Chrome Remote Desktop requires the user to sign in with the same google account in the browser as well as the mobile application rendering it impossible to provide remote support to your customer, but with our Zoho Assist mobile application available for easy download in both Google PlayStore & Apple AppStore for free, you can start a remote session easily and provide support to any device on the go right from the device inside your pocket. Learn more
Versatile remote support platform:
Chrome Remote Desktop is a basic free remote support application with minimal features easily trumped by Zoho Assist's industry grade feature-rich tool, where you can start a voice/video/text chat with your customer from the application while in a session, remotely print, record a session, manage departments and much more focused on making your remote support experience, organized, professional and easy. Learn more
Secure, reliable & fast:
Chrome Remote Desktop requires google browser and google account which might poise a security vulnerability, whereas Zoho Assist is a cloud based remote desktop software that supports end to end encryption that can be used to connect from any device swiftly. Learn more
Setting up remote access with browser extensions
Using Zoho Assist's Chrome plugin, setting up remote access has never been easier. This browser extension allows you to connect to remote computers quickly and securely without complex configurations or software installations.
Download Zoho Assist's remote desktop app for mobile assistance
Zoho Assist extends its robust remote support capabilities to mobile devices with its dedicated apps for iOS and Android. Technicians can initiate and manage remote sessions directly from their smartphones or tablets for flexibility and convenience. Users can receive support on their mobile devices without requiring a computer, which helps ensure quick resolution of issues on the go. The mobile app includes features like file transfer, chat, and multi-monitor navigation to enable comprehensive support from anywhere.
Download the Zoho Assist mobile app from the App Store or Google Play to get started.
I looked at quite a few solutions like Teamviewer, Bomgar and Google Remote Desktop... Eventually, I stumbled on Zoho Assist. Well, I suddenly felt the search is over. It was right there, just a click away. It had all the core features I was looking for and the biggest drive for me, just like any other SMB, was its simple pricing.