Steps to configure single sign-on for Zendesk
- Log into Zoho Vault as an administrator.
- Navigate to Apps > Manage Apps > Add Supported App.
- Search for and select Zendesk.
- Enter the subdomain in the Application Settings page and click Next.
- Copy the Zoho Vault details from the screen or download the details as a metadata file by clicking the Download MetaData File option.
- Click Next.
- Select users to have single sign-on permissions for Zendesk. You can revoke user access at any time.
- Click Save.
Zendesk configuration steps
- Log into Zendesk as an administrator.
- Select the Setup Single Sign-On (SSO) option from the Security tab.
- Paste the Login URL, Logout URL, and IdP certificate copied from the Zoho Vault IdP details page.
- Click Save.