Steps to configure single sign-on for GoToAssist

  1. Log into Zoho Vault as an administrator.
  2. Navigate to Apps > Manage Apps > Add Supported App.
  3. Search for and select GoToAssist. 
  4. Click Next in the Application settings page.
  5. Copy the Zoho Vault details from the screen or download the details as a metadata file by clicking the Download MetaData File option.
  6. Click Next.
  7. Select who will have single sign-on permissions for GoToAssist. You can revoke user access at any time.
  8. Click Save. 

GoToAssist configuration steps

  1. Log into GoToAssit as an administrator. 
  2. Navigate to https://organization.logmeininc.com/ and go to the Identity Provider page. 
  3. Select Manual from the dropdown menu.
  4. In the Sign-in binding field, select REDIRECT.
  5. Paste the Login URL, Logout URL, and x.509 certificate copied from the Zoho Vault IdP details page.
  6. Click Save.