Skip to product menu
Zoho vault
close
  • Sales
    Press Space or Enter to display list of options
EXPLORE ALL PRODUCTS

Sales

 
CRM

Comprehensive CRM platform for customer-facing teams.

CRM
 
Bigin

Simple CRM for small businesses moving from spreadsheets.

Bigin
 
Forms

Build online forms for every business need.

Forms
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
Sign

Digital signature app for businesses.

Sign
 
RouteIQ

Comprehensive sales map visualization and optimal route planning solution.

RouteIQ
 
Thrive

Complete loyalty and affiliate management platform.

Thrive
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
Suites
CRM Plus

Unified platform to deliver top-notch customer experience.

CRM Plus

Marketing

 
Social

All-in-one social media management software.

Social
 
Campaigns

Create, send, and track targeted email campaigns that drive sales.

Campaigns
 
Forms

Build online forms for every business need.

Forms
 
Survey

Design surveys to reach and interact with your audience.

Survey
 
Sites

Online website builder with extensive customisation options.

Sites
 
PageSense

Website conversion optimization and personalisation platform.

PageSense
 
Backstage

End-to-end event management software.

Backstage
 
Webinar

Webinar platform for webcasting online webinars.

Webinar
 
Marketing Automation

All-in-one marketing automation software.

Marketing Automation
 
LandingPage

Smart landing page builder to increase conversion rates

LandingPage
 
Publish

Manage all your local business listings on a single platform.

Publish
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Sign

Digital signature app for businesses.

Sign
 
Thrive

Complete loyalty and affiliate management platform.

Thrive
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
NEW
LeadChain

Sync, manage, and convert leads across channels seamlessly.

LeadChain
 
NEW
CommunitySpaces

Online community platform for individuals and businesses to grow their network and brand.

CommunitySpaces
 
Suites
Marketing Plus

Unified marketing platform for marketing teams.

Marketing Plus

Commerce and POS

 
Commerce

eCommerce platform to manage and market your online store.

Commerce

Service

 
Desk

Helpdesk software to deliver great customer support.

Desk
 
Assist

Remote support and unattended remote access software.

Assist
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
FSM

End-to-end field service management platform for service businesses.

FSM
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
Suites
Service Plus

Unified platform for customer service and support teams.

Service Plus

Finance

 
Books

Powerful accounting platform for growing businesses.

Books
 
FREE
Invoice

100% Free invoicing solution.

Invoice
 
Expense

Effortless expense reporting platform.

Expense
 
Inventory

Powerful stock management and inventory control software.

Inventory
 
Billing

End-to-end billing solution for your business.

Billing
 
Checkout

Collect payments online with custom branded pages.

Checkout
 
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Practice

Practice management software for accounting firms.

Practice
 
Sign

Digital signature app for businesses.

Sign
 
Commerce

eCommerce platform to manage and market your online store.

Commerce
 
Suites
Finance Plus

All-in-one suite to manage your operations and finances.

Finance Plus

Email and Collaboration

 
Mail

Secure email service for teams of all sizes.

Mail
 
Meeting

Online meeting software for all your video conferencing & webinar needs.

Meeting
 
Writer

Word processor for focused writing and discussions.

Writer
 
Sheet

Spreadsheet software for collaborative teams.

Sheet
 
Show

Create, edit, and share slides with a sleek presentation app.

Show
 
Notebook

Beautiful home for all your notes.

Notebook
 
Cliq

Stay in touch with teams no matter where you are.

Cliq
 
Connect

Employee experience platform to communicate, engage, and build positive employee relations.

Connect
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
TeamInbox

Shared inboxes for teams.

TeamInbox
 
WorkDrive

Online file management for teams.

WorkDrive
 
Sign

Digital signature app for businesses.

Sign
 
Office Suite

Powerful collaborative work platform for teams.

Office Suite
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
Calendar

Online business calendar to manage events and schedule appointments.

Calendar
 
Learn

Knowledge and learning management platform.

Learn
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
ToDo

Collaborative task management for individuals and teams.

ToDo
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
FREE
PDF Editor

Collaborative online PDF editing tool.

PDF Editor
 
Suites
Workplace

Application suite built to improve team productivity and collaboration.

Workplace

Human Resources

 
People

Organize, automate, and simplify your HR processes.

People
 
Recruit

Intuitive recruiting platform built to provide hiring solutions.

Recruit
 
Expense

Effortless expense reporting platform.

Expense
 
Workerly

Manage temporary staffing with an employee scheduling solution.

Workerly
 
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Shifts

Employee scheduling and time tracking app.

Shifts
 
Sign

Digital signature app for businesses.

Sign
 
Suites
People Plus

Comprehensive HR platform for seamless employee experiences.

People Plus

Security and IT Management

 
Creator

Build custom apps to simplify business processes.

Creator
 
Directory

Workforce identity and access management solution for cloud businesses.

Directory
 
FREE
OneAuth

Secure multi-factor authenticator (MFA) for all your online accounts.

OneAuth
 
Vault

Online password manager for teams.

Vault
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Toolkit

Complete resource for any admin-related lookup queries.

Toolkit
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
Assist

Remote support and unattended remote access software.

Assist
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
NEW
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA

BI and Analytics

 
Analytics

Modern self-service BI and analytics platform.

Analytics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep
 
NEW
IoT

Harnessing IoT analytics for real-time operational intelligence.

IoT

Project Management

 
Projects

Manage, track, and collaborate on projects with teams.

Projects
 
Sprints

Planning and tracking tool for scrum teams.

Sprints
 
BugTracker

Automatic bug tracking software for managing bugs.

BugTracker
 
Solo

The all-in-one toolkit for solopreneurs.

Solo

Developer Platforms

 
Creator

Build custom apps to simplify business processes.

Creator
 
Flow

Automate business workflows by creating smart integrations.

Flow
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
NEW
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA
 
NEW
Apptics

Application analytics for all apps.

Apptics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
NEW
IoT

Build, deploy, and scale IoT solutions for connected businesses.

IoT
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep

IoT

 
NEW
IoT

Low-code IoT platform and solutions for connected businesses.

IoT

Search Result

 
CRM Plus

Unified platform to deliver top-notch customer experience.

Try now
CRM Plus
 
Service Plus

Unified platform for customer service and support teams.

Try now
Service Plus
 
Finance Plus

All-in-one suite to manage your operations and finances.

Try now
Finance Plus
 
People Plus

Comprehensive HR platform for seamless employee experiences.

Try now
People Plus
 
Workplace

Application suite built to improve team productivity and collaboration.

Try now
Workplace
 
Marketing Plus

Unified marketing platform for marketing teams.

Try now
Marketing Plus
 
All-in-one suite

Zoho One

The Operating System for Business

Run your entire business on Zoho with our unified cloud software, designed to help you break down silos between departments and increase organizational efficiency.

TRY ZOHO ONE
Zoho One
Zoho Marketplace

With over 2000 ready-to-use extensions across 40+ categories, connect your favorite business tools with the Zoho products you already use.

EXPLORE MARKETPLACE
Marketplace
Skip to main content
Zoho vault

Data Security and Privacy

Zoho Vault leverages the host-proof-hosting technique, a secure, proven mechanism which has found wide acceptance after undergoing extensive testing by security experts. Host-proof-hosting is based on the idea of hosting sensitive data in an encrypted form to ensure clients can only access and manage their data using a master password which is never transmitted to the server. The server is limited to persisting and retrieving only the encrypted data the browser forwards it, and can never actually access the sensitive data in its plain form. All encryption and decryption takes place in the client side (browser).

All passwords and other sensitive data that users store in Zoho Vault remain completely private and can only be viewed by the respective user. All user data gets encrypted and decrypted in the browser with the user's Zoho Vault master password, and only the encrypted data gets stored in Zoho's servers. The user's master password is never stored anywhere by Zoho Vault, meaning even Zoho can never access your data.

Secure Connection

As mentioned above, only encrypted data (AES-256 bit) is sent over the internet. We also mandate that all connections to our servers use Transport Layer Security (TLS 1.2/1.3) encryption with strong ciphers, for all connections.

Tested against vulnerabilities

  • Zoho Vault has been comprehensively tested against cross-site scripting (XSS), SQL injection, and other vulnerabilities.
  • All input data is validated

Secure sharing of passwords

Zoho Vault enables you to securely share passwords among the trusted members of your organization. The sharing process has been designed to follow the highest information security and privacy standards.

The sharing process leverages both host-proof-hosting and RSA encryption. RSA public and private keys are generated for each user of your organization. The organization administrator and users "shake hands" in a one-time process to initiate the sharing process. During that handshake, the keys are shared between the administrator and users. The entire process happens in the background, without the need for any manual action. You can find details of the entire process below, if you're interested in the technical aspect.

Step 1

When the org administrator signs up with Zoho Vault, an RSA Public-Private key pair is generated for them, along with an Org Key. This Org Key is an AES 256-bit key unique to every organization. The org admin's Private Key is encrypted using their master password and stored in Zoho Vault's database. Similarly, the Org Key is also encrypted using the org admin's RSA Public Key and stored in the database. Zoho Vault only stores the encrypted keys of the org admin's Private Key and Org Key. As per the host-proof-hosting model, the org admin's master password is not stored anywhere on the server. It remains only with the org admin. step-1

Step 2

When users in your organization sign up with Zoho Vault, an RSA Public-Private Key pair is generated for each of them. The user's private key is encrypted using their master password and stored in Zoho Vault's database.

step-2

Step 3

When the org admin "shakes hands" with the org user, the encrypted Org Key stored in the database is retrieved and is decrypted using the org admin's Private Key. The Org Key is then encrypted using the user's RSA Public Key and this new encrypted Org Key is shared with the user and stored in their space in the database. This process is done for each user of Zoho Vault.

step-3

Step 4

When the user tries to share a password, the user's private key (stored in encrypted form in the database) is retrieved and decrypted using the user's master password. The encrypted Org Key that the administrator has shared with the user is then retrieved. The encrypted org key is decrypted using the user's Private Key. The password to be shared is now encrypted using the Org Key.

step-4

Password Sharing - Flow of Events

Let's use an example. Assume a user John is the admin in the organization and he wants to share one of his existing passwords with, say, five other org users, Maria, Jason, Tracy, Roger, and Amanda.

  • Because the password being shared is owned by John, it is stored in Zoho Vault after being encrypted using John's master password
  • When sharing is initiated, the password is decrypted using John's master password
  • The password is now encrypted using the Org Key and is stored in the database
  • John now shares this password with all five users. Internally, this password, which was encrypted using the Org Key is mapped to Maria, Jason, Tracy, Roger, and Amanda.

How do the users retrieve this password?

  • The users decrypt their respective RSA private keys using their respective master passwords
  • The users then decrypt the encrypted Org Key using their respective RSA private keys (obtained in the previous step)
  • The user retrieves the password using the Org Key.

What happens when a shared password is modified?

Assume that Maria changes the shared password.

  • The shared password is decrypted using the Org Key and shown
  • The new password is encrypted using the Org Key and updated in the database

Important Note:

The Org Key used for encrypting and decrypting shared passwords resides in the browser when passwords are shared in the organization. It is possible for a tech-savvy user to retrieve the Org Key when they're logged in to Zoho Vault. However, this key can only be exploited when the holder gets access to Zoho Vault’s database. Since Zoho's datacenters follow state-of-the-art security protocols, this is nearly impossible. Since Zoho Vault follows the host-proof-hosting technique, it is impossible even for Zoho to access the Org Key.

Zoho's Security Policy

hundred million users rely on Zoho's applications

With over 100 million users accessing Zoho services worldwide, individuals and organizations count on Zoho's security and data protection to meet their needs. We take security very seriously and have developed a comprehensive set of practices, technologies, and policies to help ensure your data is secure. You can refer to Zoho's Security Policy to find in-depth details about our security strategy.

Get complete security for your passwords

Zoho Vault is a secure password management solution for businesses and individuals

  •  

    Individuals

    The ideal security for all your personal passwords

    Learn more
  •  

    Teams

    A secure password management experience for teams of all sizes

    Learn more
  •  

    Enterprises

    Complete protection and advanced password security for enterprises

    Learn more

Protect your passwords with the highest security by switching to Zoho Vault

Try Zoho Vault for free

Request Demo