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How do I reject an already approved transaction in my organization?
There are two instances where you can reject a transaction that has already been approved:
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If a transaction has not been approved by all of the designated approvers in the sequence provided that you’ve enabled Multi-Level Approval, any subsequent approver can reject the transaction, irrespective of prior approvals.
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If a transaction has been approved by all of the designated approvers in the sequence, and there’s still a need to reject it, the transaction can be reverted to a draft status to undergo the approval process again.
Here’s how you reject a transaction:
- Open a transaction.
- Click the dropdown next to approve button and click Reject.
- Enter a reason for rejecting the transaction.
- Click Reject.
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