transaction approval

How do I reject an already approved transaction in my organization?

There are two instances where you can reject a transaction that has already been approved:

  1. If a transaction has not been approved by all of the designated approvers in the sequence provided that you’ve enabled Multi-Level Approval, any subsequent approver can reject the transaction, irrespective of prior approvals.

  2. If a transaction has been approved by all of the designated approvers in the sequence, and there’s still a need to reject it, the transaction can be reverted to a draft status to undergo the approval process again.

Here’s how you reject a transaction:

  • Open a transaction.
  • Click the dropdown next to approve button and click Reject.
  • Enter a reason for rejecting the transaction.
  • Click Reject.

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