This document explains how Partners can use Mail Control Panel (MCP) in Mail Suite to manage their customers.

IMPORTANT NOTE: If you are registering a customer which is not yet associated with Zoho, then you can add directly customer details to "Add Organisation" option under Manage Customer page in above link . Once a customer registers using this link then that customer will be directly added to your account and it is not necessary to map or get token from that customer.

 Step 1: Send a  request to your customer to tag you as their partner for Mail Suite. The customer can tag you as their partner using the link https://store.zoho.com/html/store/tagyourpartner.html

Step 2: Your customer should ensure that "MCP Access" check box is selected, when generating the token.

Step 3: Use the Map Customer link in Partner store to apply the token and map the customer to your partner store.

Step 4: Partner team will receive a approval request when you apply the token.

Step 5: Once the partner team approves, you will gain MCP access for your customer.

Step 6: After that ,you can manage this customer from Manage Customer page under this link https://mail.zoho.com/cpanel/index.do . A sample page is given below:

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Step 7: Once you click on the Manage link, it will take you to customer's mail page. From there, you can click Subscription link to buy licenses.