Facilitate privacy-first customer communication
Give your privacy-conscious customers a safe medium to reach out to you with Telegram live chat support. The combination of Telegram's commitment to user privacy and Zoho SalesIQ's strict privacy and security measures makes it the perfect choice.
Automate your Telegram live chat support with bots
Deploy a custom chatbot on Telegram to automate lead capture and qualification, engage customers with personalized product suggestions and cart reminders, and provide 24/7 customer support.
Improve agent productivity with FAQs and articles
Save answers to FAQs and articles on common query topics that agents can use to respond to live chat Telegram inquiries from customers. Your chatbot can also respond to customers using these resources.
Enable global engagement with multilingual support
Assist global customers in their own language without having to hire regional teams. SalesIQ automatically detects the language of live Telegram chat messages and translates them in real time.