FAQ.openArticle()
Note: This API was deprecated in version 7.0.0. Use KnowledgeBase.open() instead.
This API can be used to open any article from your SalesIQ knowledge base. The articleID of the article to be opened is to be given to this API for opening the respective article.
This API takes the article ID present in SIQFAQArticle class instance to open an article. The API should be used with the results from the ZohoSalesIQ.FAQ.getArticles() API to initially load the articles before opening.
Error Handling
Code | Description |
500 | Mobilisten not initialized |
605 | Mobilisten disabled |
603 | no article found for the given ID |
Usage:
CopiedZohoSalesIQ.FAQ.openArticle(articleID: "12") { (error) in
if error != nil{
// your code goes here
}
}