.openArticle()
Note: This API was deprecated in version 6.0.0. Use KnowledgeBase.open() instead.
This API allows you to open an article from the SalesIQ Knowledgebase with its article ID. The ID of the article can be obtained from the getArticles API.
Parameters:
Name | Description |
articleID | The ID of the article to be opened |
Usage
CopiedZohoSalesIQ.openArticle("ID", function(){
// your code goes here
}, function(error){
// your code to handle errors go here
})