.isMultipleOpenChatRestricted()
This API is used to check if the user can maintain multiple open chats with support at the same time. The value returned by the API corresponds to the configuration under Settings → Brands → {Your_Brand} → Flow Controls → Parallel conversations.
Note:
It is required that the API must be called only after the SDK has been successfully initialized to receive the accurate configuration state.
Usage
CopiedZohoSalesIQ.isMultipleOpenChatRestricted(function(restricted: any) {
console.log(restricted);
});