.getCategories()
Note: This API was deprecated in version 6.0.0. Use KnowledgeBase.getCategories() instead.
This API can be used to obtain the list of FAQ categories from your SalesIQ knowledge base.
Callbacks:
Name | Description |
error | Error is returned if an error occurs while using the API. The list of possible error codes returned by the API is listed below. |
categories | List of categories |
Error Codes:
Code | Message |
600 | no network connection |
605 | mobilisten disabled |
500 | mobilisten not initialized |
609 | salesIQ api exception |
Usage
CopiedZohoSalesIQ.getCategories(function(categories){
// your code goes here
}, function(error){
// your code to handle errors
});