Chat.setVisibility()
This API lets you toggle the function of various components in Mobilisten
Note:
The settings for the components are taken into consideration only if their function is enabled in portal settings.
ChatComponent | Function | Default Setting |
prechatForm | Used to enable/disable the pre-chat form before starting a chat | enabled |
voiceMessage | Used to enable/disable option to record and send voice messages in chat. | disabled |
operatorImage | Used to enable/disable attender's profile image in chat window. | enabled |
visitorName | This option is used to configure the visibility of the visitor's name for all outgoing messages | disabled |
screenshot | Used to enable/disable the ability to take screenshots from the add attachments menu | enabled |
rating | Used to enable/disable the option to rate a chat after it is ended | enabled |
feedback | Used to enable/disable the option to give feedback after a chat is ended. | enabled |
emailTranscript | Used to enable/disable the email transcript option after chat ends | enabled |
fileShare | Used to enable/disable the option to share files in the chat window | enabled |
Syntax:
CopiedZohoSalesIQ.Chat.setVisibility(ChatComponent component,boolean visibility)
Example 1: Operator profile picture
CopiedZohoSalesIQ.Chat.setVisibility(ChatComponent.operatorImage,true)