Zoho Invoice

FAQ

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How do I delete invoice payments that have already been recorded?

Payments associated to an invoice can be deleted even after they’re recorded in Zoho Invoice. To do this:

  • Go to Invoices, and select the invoice for which payment needs to be deleted.
  • In the Invoice Overview page, click the Payments Received sub-tab to view the recorded payment for that invoice.
  • Click the Trash icon to delete the payment.
  • In the pop-up that appears, choose if you want to dissociate the payment from the invoice and add it as credit for the customer, or if you want to delete the payment entirely.
  • If you select Delete Payment, click Delete in the pop-up that appears next.

If all the payments related to an invoice are deleted, the invoice status will be updated automatically.

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