Unveiling Zoho People 5.0: Simplified and secure HR software.Click here
Skip to product menu
close
  • Recent Launches
    Press Space or Enter to display list of options
EXPLORE ALL PRODUCTS

Recent Launches

New

Payroll software with automated tax payments and filing.

Try now
New

Robotic process automation software to automate high-volume, rule-based tasks.

Try for free
New

Low-code IoT platform and solutions for connected businesses.

Try now
New

Business formation service to launch and grow your businesses.

Try now
New

Privacy-friendly application analytics solution.

Try for free

Sales

 
CRM

Comprehensive CRM platform for customer-facing teams.

CRM
 
Bigin

Simple CRM for small businesses moving from spreadsheets.

Bigin
 
Forms

Build online forms for every business need.

Forms
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
Sign

Digital signature app for businesses.

Sign
 
RouteIQ

Comprehensive sales map visualization and optimal route planning solution.

RouteIQ
 
Thrive

Complete loyalty and affiliate management platform.

Thrive
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
Suites
CRM Plus

Unified platform to deliver top-notch customer experience.

CRM Plus

Marketing

 
Social

All-in-one social media management software.

Social
 
Campaigns

Create, send, and track targeted email campaigns that drive sales.

Campaigns
 
Forms

Build online forms for every business need.

Forms
 
Survey

Design surveys to reach and interact with your audience.

Survey
 
Sites

Online website builder with extensive customisation options.

Sites
 
PageSense

Website conversion optimization and personalisation platform.

PageSense
 
Backstage

End-to-end event management software.

Backstage
 
Webinar

Webinar platform for webcasting online webinars.

Webinar
 
Marketing Automation

All-in-one marketing automation software.

Marketing Automation
 
LandingPage

Smart landing page builder to increase conversion rates

LandingPage
 
Publish

Manage all your local business listings on a single platform.

Publish
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Sign

Digital signature app for businesses.

Sign
 
Thrive

Complete loyalty and affiliate management platform.

Thrive
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
NEW
LeadChain

Sync, manage, and convert leads across channels seamlessly.

LeadChain
 
NEW
CommunitySpaces

Online community platform for individuals and businesses to grow their network and brand.

CommunitySpaces
 
Suites
Marketing Plus

Unified marketing platform for marketing teams.

Marketing Plus

Commerce and POS

 
Commerce

eCommerce platform to manage and market your online store.

Commerce

Service

 
Desk

Helpdesk software to deliver great customer support.

Desk
 
Assist

Remote support and unattended remote access software.

Assist
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
FSM

End-to-end field service management platform for service businesses.

FSM
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
NEW
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
Suites
Service Plus

Unified platform for customer service and support teams.

Service Plus

Finance

 
Books

Powerful accounting platform for growing businesses.

Books
 
FREE
Invoice

100% Free invoicing solution.

Invoice
 
Expense

Effortless expense reporting platform.

Expense
 
Inventory

Powerful stock management and inventory control software.

Inventory
 
Billing

End-to-end billing solution for your business.

Billing
 
Checkout

Collect payments online with custom branded pages.

Checkout
 
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
 
NEW
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Practice

Practice management software for accounting firms.

Practice
 
Sign

Digital signature app for businesses.

Sign
 
Commerce

eCommerce platform to manage and market your online store.

Commerce
 
Suites
Finance Plus

All-in-one suite to manage your operations and finances.

Finance Plus

Email and Collaboration

 
Mail

Secure email service for teams of all sizes.

Mail
 
Meeting

Online meeting software for all your video conferencing & webinar needs.

Meeting
 
Writer

Word processor for focused writing and discussions.

Writer
 
Sheet

Spreadsheet software for collaborative teams.

Sheet
 
Show

Create, edit, and share slides with a sleek presentation app.

Show
 
Notebook

Beautiful home for all your notes.

Notebook
 
Cliq

Stay in touch with teams no matter where you are.

Cliq
 
Connect

Employee experience platform to communicate, engage, and build positive employee relations.

Connect
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
TeamInbox

Shared inboxes for teams.

TeamInbox
 
WorkDrive

Online file management for teams.

WorkDrive
 
Sign

Digital signature app for businesses.

Sign
 
Office Suite

Powerful collaborative work platform for teams.

Office Suite
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
Calendar

Online business calendar to manage events and schedule appointments.

Calendar
 
Learn

Knowledge and learning management platform.

Learn
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
ToDo

Collaborative task management for individuals and teams.

ToDo
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
FREE
PDF Editor

Collaborative online PDF editing tool.

PDF Editor
 
Suites
Workplace

Application suite built to improve team productivity and collaboration.

Workplace

Human Resources

 
People

Organize, automate, and simplify your HR processes.

People
 
Recruit

Intuitive recruiting platform built to provide hiring solutions.

Recruit
 
Expense

Effortless expense reporting platform.

Expense
 
Workerly

Manage temporary staffing with an employee scheduling solution.

Workerly
 
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Shifts

Employee scheduling and time tracking app.

Shifts
 
Sign

Digital signature app for businesses.

Sign
 
Suites
People Plus

Comprehensive HR platform for seamless employee experiences.

People Plus

Security and IT Management

 
Creator

Build custom apps to simplify business processes.

Creator
 
Directory

Workforce identity and access management solution for cloud businesses.

Directory
 
FREE
OneAuth

Secure multi-factor authenticator (MFA) for all your online accounts.

OneAuth
 
Vault

Online password manager for teams.

Vault
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Toolkit

Complete resource for any admin-related lookup queries.

Toolkit
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
Assist

Remote support and unattended remote access software.

Assist
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
NEW
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA

BI and Analytics

 
Analytics

Modern self-service BI and analytics platform.

Analytics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep
 
NEW
IoT

Harnessing IoT analytics for real-time operational intelligence.

IoT

Project Management

 
Projects

Manage, track, and collaborate on projects with teams.

Projects
 
Sprints

Planning and tracking tool for scrum teams.

Sprints
 
BugTracker

Automatic bug tracking software for managing bugs.

BugTracker
 
NEW
Solo

The all-in-one toolkit for solopreneurs.

Solo

Developer Platforms

 
Creator

Build custom apps to simplify business processes.

Creator
 
Flow

Automate business workflows by creating smart integrations.

Flow
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
NEW
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA
 
NEW
Apptics

Application analytics for all apps.

Apptics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
NEW
IoT

Build, deploy, and scale IoT solutions for connected businesses.

IoT
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep

IoT

 
NEW
IoT

Low-code IoT platform and solutions for connected businesses.

IoT

Search Result

 
CRM Plus

Unified platform to deliver top-notch customer experience.

Try now
CRM Plus
 
Service Plus

Unified platform for customer service and support teams.

Try now
Service Plus
 
Finance Plus

All-in-one suite to manage your operations and finances.

Try now
Finance Plus
 
People Plus

Comprehensive HR platform for seamless employee experiences.

Try now
People Plus
 
Workplace

Application suite built to improve team productivity and collaboration.

Try now
Workplace
 
Marketing Plus

Unified marketing platform for marketing teams.

Try now
Marketing Plus
 
All-in-one suite

Zoho One

The Operating System for Business

Run your entire business on Zoho with our unified cloud software, designed to help you break down silos between departments and increase organizational efficiency.

TRY ZOHO ONE
Zoho One
Zoho Marketplace

With over 2000 ready-to-use extensions across 40+ categories, connect your favorite business tools with the Zoho products you already use.

EXPLORE MARKETPLACE
Marketplace
Skip to main content

Performance management system

Build a high-performing workforce

Experience enhanced growth and development with Zoho People's performance management system that establishes a robust framework to measure and evaluate the performance of your workforce effectively throughout the year.

Sign up for free trialRequest Demo
Performance Management Software
Goals, KRAs

Set clear benchmarks

Get everyone on the same page by setting SMART goals and KRAs that are in line with your department objectives, and help your employees gain a clear perspective of what’s expected and how to achieve it.

Set clear benchmarksSet clear benchmarks
360-degree feedback

Appreciate achievements

Address your employees' strengths and areas of growth by encouraging real-time, constructive feedback from peers and managers.

Appreciate achievements
Appraisals

Customize performance appraisals

Run your appraisal cycles by creating custom appraisal templates based on your organization's needs. Include aspects like self-appraisal, multi-rater, normalization, and salary hikes.

Customize performance appraisalsCustomize performance appraisals
Continuous reviews

Conduct frequent reviews

Review and provide regular feedback by running monthly, quarterly, or half-yearly reviews along with employee self-appraisals and manager feedback.

Conduct frequent reviews
Reports

Analyze business performance

Identify ways to leverage your talent pool and plan your development initiatives with rich insights on every metric—completed goals, acquired skillsets, appraisal ratings, and more.

Analyze business performance

More reasons to choose Zoho People's performance management software

  • Carry out detailed skill analyses

    Map relevant skillsets and competencies to various domains, add custom weightages, and use the skill set matrix to identify the right resources for projects.

  • Determine performance and potential

    Kickstart your workforce planning with the 9-box model to help determine your employees' standing by categorizing them based on performance and potential.

  • Streamline salary hikes

    Create independent salary hike cycles or add them as part of your appraisal process. Customize hike rules based on rating, date of joining, work experience, and more.

  • Recognize and reward talent

    Appreciate and reward good work regularly and boost employee morale by integrating Zoho People with Xoxoday and Vantage Circle.

Dltlabs

We wanted a system that was transparent, easy-to-use, and did the job well. We're glad to have found Zoho People. Our employees are comfortable using the tool, and it's easy to configure too. We've had a smooth performance management process since we deployed Zoho People.

Ramita Sett

Ramita Sett Senior Manager of Human Resources, DLT Labs

Read more

Frequently Asked Questions

What is performance management? 

Performance management is an ongoing process that incorporates planning, assessing, and reviewing employee performance in an organization. It ensures that employees stay aligned with the organizational goals and perform better in their respective roles.

What is a performance management system? 

A performance management system (PMS) refers to the technology used to effectively plan, monitor, evaluate, and review the performance of employees in an organization.

A good performance management system helps employees achieve their organizational objectives and perform better by setting SMART goals, reviewing progress and providing constructive feedback, assessing performance consistently, recognizing and rewarding talent, and accurately gathering overall performance data to make informed decisions with comprehensive reports.

Why is PMS important for every organization? 

Implementing a performance management system benefits organizations in several ways.

  • A well-defined PMS clearly defines the goals and objectives for every employee. This clarity provides employees with direction on what is expected of them and how to achieve their goals, leading to increased productivity and efficiency.
  • Incorporate a wide variety of performance metrics like KPIs, OKRs, 360-degree feedback, and self-assessments to efficiently evaluate every aspect of an individual's performance.
  • Keep your employees engaged and motivated with objective evaluations and timely feedback.
  • Get rich insights on employee performances with data-driven reports. Managers can use this information to identify employee strengths, track progress, and curate development plans.

What is the 9-box matrix? 

The 9-box matrix, also referred to as a 9-box grid, is a talent management tool used to analyze employees' performance and potential. Using a 3x3 grid, the horizontal axis (X-axis) represents performance, and the vertical axis (Y-axis) represents potential.

Typically used for succession planning, managers use the 9-box matrix to identify the top performers deserving of promotions and employees who need additional support to perform well in their roles.

What are the key features of Zoho People's performance management solution? 

The comprehensive performance management system in Zoho People provides a set of evaluation methods to effectively track, assess, and report employee performance. The key features of Zoho People's performance management system are:

  • Primary evaluation methods: KRA, Goals, 360-degree feedback, Skill set, Competency, Summary
  • Customizable appraisal cycles
  • Continuous review
  • Self-appraisal and multi-rater feedback
  • 9-box matrix
  • Performance reports