Skip to product menu
close
  • Sales
    Press Space or Enter to display list of options
EXPLORE ALL PRODUCTS

Sales

 
CRM

Comprehensive CRM platform for customer-facing teams.

CRM
 
Bigin

Simple CRM for small businesses moving from spreadsheets.

Bigin
 
Forms

Build online forms for every business need.

Forms
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
Sign

Digital signature app for businesses.

Sign
 
RouteIQ

Comprehensive sales map visualization and optimal route planning solution.

RouteIQ
 
Thrive

Complete loyalty and affiliate management platform.

Thrive
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
Suites
CRM Plus

Unified platform to deliver top-notch customer experience.

CRM Plus

Marketing

 
Social

All-in-one social media management software.

Social
 
Campaigns

Create, send, and track targeted email campaigns that drive sales.

Campaigns
 
Forms

Build online forms for every business need.

Forms
 
Survey

Design surveys to reach and interact with your audience.

Survey
 
Sites

Online website builder with extensive customisation options.

Sites
 
PageSense

Website conversion optimization and personalisation platform.

PageSense
 
Backstage

End-to-end event management software.

Backstage
 
Webinar

Webinar platform for webcasting online webinars.

Webinar
 
Marketing Automation

All-in-one marketing automation software.

Marketing Automation
 
LandingPage

Smart landing page builder to increase conversion rates

LandingPage
 
Publish

Manage all your local business listings on a single platform.

Publish
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Sign

Digital signature app for businesses.

Sign
 
Thrive

Complete loyalty and affiliate management platform.

Thrive
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
NEW
LeadChain

Sync, manage, and convert leads across channels seamlessly.

LeadChain
 
NEW
CommunitySpaces

Online community platform for individuals and businesses to grow their network and brand.

CommunitySpaces
 
Suites
Marketing Plus

Unified marketing platform for marketing teams.

Marketing Plus

Commerce and POS

 
Commerce

eCommerce platform to manage and market your online store.

Commerce

Service

 
Desk

Helpdesk software to deliver great customer support.

Desk
 
Assist

Remote support and unattended remote access software.

Assist
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
FSM

End-to-end field service management platform for service businesses.

FSM
 
SalesIQ

Live chat app to engage and convert website visitors.

SalesIQ
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
Suites
Service Plus

Unified platform for customer service and support teams.

Service Plus

Finance

 
Books

Powerful accounting platform for growing businesses.

Books
 
FREE
Invoice

100% Free invoicing solution.

Invoice
 
Expense

Effortless expense reporting platform.

Expense
 
Inventory

Powerful stock management and inventory control software.

Inventory
 
Billing

End-to-end billing solution for your business.

Billing
 
Checkout

Collect payments online with custom branded pages.

Checkout
 
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Solo

The all-in-one toolkit for solopreneurs.

Solo
 
Practice

Practice management software for accounting firms.

Practice
 
Sign

Digital signature app for businesses.

Sign
 
Commerce

eCommerce platform to manage and market your online store.

Commerce
 
Suites
Finance Plus

All-in-one suite to manage your operations and finances.

Finance Plus

Email and Collaboration

 
Mail

Secure email service for teams of all sizes.

Mail
 
Meeting

Online meeting software for all your video conferencing & webinar needs.

Meeting
 
Writer

Word processor for focused writing and discussions.

Writer
 
Sheet

Spreadsheet software for collaborative teams.

Sheet
 
Show

Create, edit, and share slides with a sleek presentation app.

Show
 
Notebook

Beautiful home for all your notes.

Notebook
 
Cliq

Stay in touch with teams no matter where you are.

Cliq
 
Connect

Employee experience platform to communicate, engage, and build positive employee relations.

Connect
 
Bookings

Appointment scheduling app for consultations with customers.

Bookings
 
TeamInbox

Shared inboxes for teams.

TeamInbox
 
WorkDrive

Online file management for teams.

WorkDrive
 
Sign

Digital signature app for businesses.

Sign
 
Office Suite

Powerful collaborative work platform for teams.

Office Suite
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
Calendar

Online business calendar to manage events and schedule appointments.

Calendar
 
Learn

Knowledge and learning management platform.

Learn
 
Voice

Cloud Contact Center Software for businesses.

Voice
 
ToDo

Collaborative task management for individuals and teams.

ToDo
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
FREE
PDF Editor

Collaborative online PDF editing tool.

PDF Editor
 
Suites
Workplace

Application suite built to improve team productivity and collaboration.

Workplace

Human Resources

 
People

Organize, automate, and simplify your HR processes.

People
 
Recruit

Intuitive recruiting platform built to provide hiring solutions.

Recruit
 
Expense

Effortless expense reporting platform.

Expense
 
Workerly

Manage temporary staffing with an employee scheduling solution.

Workerly
 
NEW
Payroll

Payroll software with automated tax payments and filing.

Payroll
 
Shifts

Employee scheduling and time tracking app.

Shifts
 
Sign

Digital signature app for businesses.

Sign
 
Suites
People Plus

Comprehensive HR platform for seamless employee experiences.

People Plus

Security and IT Management

 
Creator

Build custom apps to simplify business processes.

Creator
 
Directory

Workforce identity and access management solution for cloud businesses.

Directory
 
FREE
OneAuth

Secure multi-factor authenticator (MFA) for all your online accounts.

OneAuth
 
Vault

Online password manager for teams.

Vault
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Toolkit

Complete resource for any admin-related lookup queries.

Toolkit
 
Lens

Interactive remote assistance software with augmented reality.

Lens
 
Assist

Remote support and unattended remote access software.

Assist
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
NEW
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA

BI and Analytics

 
Analytics

Modern self-service BI and analytics platform.

Analytics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep
 
NEW
IoT

Harnessing IoT analytics for real-time operational intelligence.

IoT

Project Management

 
Projects

Manage, track, and collaborate on projects with teams.

Projects
 
Sprints

Planning and tracking tool for scrum teams.

Sprints
 
BugTracker

Automatic bug tracking software for managing bugs.

BugTracker
 
Solo

The all-in-one toolkit for solopreneurs.

Solo

Developer Platforms

 
Creator

Build custom apps to simplify business processes.

Creator
 
Flow

Automate business workflows by creating smart integrations.

Flow
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
NEW
RPA

Automate manual, tedious, and repetitive tasks easily.

RPA
 
NEW
Apptics

Application analytics for all apps.

Apptics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

Embedded BI
 
NEW
IoT

Build, deploy, and scale IoT solutions for connected businesses.

IoT
 
DataPrep

AI-powered data preparation service for your data-driven organization.

DataPrep

IoT

 
NEW
IoT

Low-code IoT platform and solutions for connected businesses.

IoT

Search Result

 
CRM Plus

Unified platform to deliver top-notch customer experience.

Try now
CRM Plus
 
Service Plus

Unified platform for customer service and support teams.

Try now
Service Plus
 
Finance Plus

All-in-one suite to manage your operations and finances.

Try now
Finance Plus
 
People Plus

Comprehensive HR platform for seamless employee experiences.

Try now
People Plus
 
Workplace

Application suite built to improve team productivity and collaboration.

Try now
Workplace
 
Marketing Plus

Unified marketing platform for marketing teams.

Try now
Marketing Plus
 
All-in-one suite

Zoho One

The Operating System for Business

Run your entire business on Zoho with our unified cloud software, designed to help you break down silos between departments and increase organizational efficiency.

TRY ZOHO ONE
Zoho One
Zoho Marketplace

With over 2000 ready-to-use extensions across 40+ categories, connect your favorite business tools with the Zoho products you already use.

EXPLORE MARKETPLACE
Marketplace
Skip to main content

Aliens Tattoo simplifies growth with Zoho One

The Company

Aliens Tattoo operates a distinguished chain of tattoo studios with a notable presence in India, acclaimed for their top-tier artists and mastery in crafting intricate tattoos. As the company expanded, Founder and CEO Sunny Bhanushali determined that implementing software as a service (SaaS) tools was the best option to facilitate the expansion of the business.

The Challenge

During the company's inception, the operational and data management processes were relatively simple. However, the complexity escalated substantially as they started to expand. This gave rise to pronounced difficulties across key domains such as data administration, customer engagement, workforce administration, and inventory management.

Bhanushali embarked on a quest to find the best solutions for each of these challenges individually. However, the attempt to acquire dedicated tools for each department proved expensive and threatened to cause data compartmentalization that would hamper communication.

The Solution

This search for an affordable, comprehensive solution led Aliens Tattoo to discover Zoho One. Drawn by its extensive suite of seamlessly integrated applications—and budget-friendly pricing—Mr Bhanusali was immediately inspired to explore the full potential of Zoho One.

Following a trial period with the free version, Aliens Tattoo seamlessly transitioned their operational workflows to the Zoho One platform.

"Anyone can adeptly grasp and employ Zoho One," said Bhanushali.

The company started by implementing Zoho CRM to enable efficient customer database management and drive engagement with customers. From this starting point, Aliens Tattoo gradually integrated Zoho CRM with other applications in the Zoho One bundle.

Benefits and ROI

The Blueprints feature in Zoho CRM prompted Aliens Tattoo to establish a structured approach to customer management. This facilitated the creation of distinct processes for sales and customer engagement, with automated tasks for employees once a lead was generated. By integrating Zoho Campaigns with Zoho CRM, Aliens Tattoo was able to send bulk email campaigns to their customers. These features simplified the process of managing leads and customers, which was a major challenge for Aliens Tattoo.

As a design-centric company, Aliens Tattoo recognized the necessity of displaying their creative expertise and achievements to a worldwide audience through social media. This realisation prompted them to embrace Zoho Social.

Zoho Social helped Aliens Tattoo to efficiently plan and schedule posts, including videos, for coordinated campaigns across multiple social media platforms. This greatly enhanced the company's ability to engage with prospective customers.

The tight integration between Zoho Social and Zoho CRM automated the process of converting prospects into leads using specific keywords, helping the company nurture their leads more effectively.

However, Aliens Tattoo faced a persistent challenge in establishing meaningful communication with people visiting their website. The tattoo industry typically relies on word-of-mouth promotions to attract new customers, but Aliens Tattoo was eager to maximize the impact of its digital marketing. To boost engagement on the website, the company implemented Zoho SalesIQ.

Zoho SalesIQ enabled Aliens Tattoo to engage with the potential customers visiting their website. This tool captures intels for marketing and sales, and provides automated chat bots to keep users engaged, show off the artists' designs, and direct prospects to the right webpages for the next step in their buying journey. There is also functionality to manage how chats are distributed between employees and notify them of new messages.

Thanks to the integration of Zoho SalesIQ and Zoho CRM, each user who engages with chat is automatically transformed into a lead within the CRM system. This streamlined process significantly aided Aliens Tattoo in identifying and nurturing high-quality leads.

Operating multiple franchises throughout India necessitated the implementation of an inventory management solution. This solution was required to monitor diverse assets such as tattoo kits and creams, inks, and various other products and raw materials. Initially reliant on manual note taking, the business's growth necessitated the transition to an inventory tool with automated processes.

Zoho Inventory helped Aliens Tattoo handle multiple warehouses and keep track of the materials being used. Before implementing Zoho Inventory, there was no systematic method for tracking the consumption of raw materials. Now, each time an item is consumed, the system automatically deducts the corresponding quantity from available stock. This proactive approach ensures timely procurement of materials to prevent stockouts and lost sales opportunities, ensure effective customer service, and support efficient warehouse management.

As a result of their expanding studio network,Aliens Tattoo saw a rapid increase in the number of artists and backend personnel. It quickly became apparent that they needed a comprehensive HR management tool. Previously, attendance records were manually recorded in a register, but the company found that Zoho offered a better solution for managing HR operations.

Zoho People helped Aliens Tattoo automate their attendance through check-in and check-out functions, digital time sheets, and an easy-to-use self-service portal that enabled employees to track their leave requests. The application also offered valuable learning resources for professional development and facilitated internal communication through in-house announcements and townhall-style meetings.

Procuring separate applications for each function could have required a huge investment of time and money. Adopting Zoho One as their overarching business operating system enabled Aliens Tattoo to quickly put the right software tools in place for every department—while ensuring that the total cost fit within the company's budget.

As the adage goes, one cannot anticipate victorious outcomes in warfare when arming soldiers solely with stones. The acquisition of appropriate tools not only facilitates optimal outcomes but also enables the streamlining of business processes, permitting concurrent focus on other critical facets of the enterprise.

Looking Forward

Aliens Tattoo plans to incorporate additional Zoho applications to support continued growth.

Specifically, the company plans to implement Zoho Books to handle their business finances, Zoho Marketing Automation to help create more personal experiences for different customer personas, Zoho Creator for building custom applications, and Zoho Flow to integrate the Zoho One bundle with other vendor services. Equipped with these tools, Aliens Tattoo will be positioned to drive sustainable growth for years to come.