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CRM

Comprehensive CRM platform for customer-facing teams.

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Bigin

Simple CRM for small businesses moving from spreadsheets.

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Forms

Build online forms for every business need.

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SalesIQ

Live chat app to engage and convert website visitors.

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Bookings

Appointment scheduling app for consultations with customers.

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Sign

Digital signature app for businesses.

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RouteIQ

Comprehensive sales map visualization and optimal route planning solution.

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Thrive

Complete loyalty and affiliate management platform.

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Voice

Cloud Contact Center Software for businesses.

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Unified platform to deliver top-notch customer experience.

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All-in-one social media management software.

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Create, send, and track targeted email campaigns that drive sales.

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Build online forms for every business need.

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Survey

Design surveys to reach and interact with your audience.

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Sites

Online website builder with extensive customisation options.

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PageSense

Website conversion optimization and personalisation platform.

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Backstage

End-to-end event management software.

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Webinar

Webinar platform for webcasting online webinars.

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Marketing Automation

All-in-one marketing automation software.

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LandingPage

Smart landing page builder to increase conversion rates

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Publish

Manage all your local business listings on a single platform.

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SalesIQ

Live chat app to engage and convert website visitors.

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Sign

Digital signature app for businesses.

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Thrive

Complete loyalty and affiliate management platform.

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Voice

Cloud Contact Center Software for businesses.

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LeadChain

Sync, manage, and convert leads across channels seamlessly.

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CommunitySpaces

Online community platform for individuals and businesses to grow their network and brand.

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Marketing Plus

Unified marketing platform for marketing teams.

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Commerce and POS

 
Commerce

eCommerce platform to manage and market your online store.

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Service

 
Desk

Helpdesk software to deliver great customer support.

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Assist

Remote support and unattended remote access software.

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Lens

Interactive remote assistance software with augmented reality.

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FSM

End-to-end field service management platform for service businesses.

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SalesIQ

Live chat app to engage and convert website visitors.

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Voice

Cloud Contact Center Software for businesses.

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Solo

The all-in-one toolkit for solopreneurs.

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Bookings

Appointment scheduling app for consultations with customers.

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Service Plus

Unified platform for customer service and support teams.

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Finance

 
Books

Powerful accounting platform for growing businesses.

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Invoice

100% Free invoicing solution.

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Expense

Effortless expense reporting platform.

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Inventory

Powerful stock management and inventory control software.

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Billing

End-to-end billing solution for your business.

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Checkout

Collect payments online with custom branded pages.

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Payroll

Payroll software with automated tax payments and filing.

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Solo

The all-in-one toolkit for solopreneurs.

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Practice

Practice management software for accounting firms.

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Sign

Digital signature app for businesses.

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Commerce

eCommerce platform to manage and market your online store.

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Finance Plus

All-in-one suite to manage your operations and finances.

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Email and Collaboration

 
Mail

Secure email service for teams of all sizes.

Mail
 
Meeting

Online meeting software for all your video conferencing & webinar needs.

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Writer

Word processor for focused writing and discussions.

Writer
 
Sheet

Spreadsheet software for collaborative teams.

Sheet
 
Show

Create, edit, and share slides with a sleek presentation app.

Show
 
Notebook

Beautiful home for all your notes.

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Cliq

Stay in touch with teams no matter where you are.

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Connect

Employee experience platform to communicate, engage, and build positive employee relations.

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Bookings

Appointment scheduling app for consultations with customers.

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TeamInbox

Shared inboxes for teams.

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WorkDrive

Online file management for teams.

WorkDrive
 
Sign

Digital signature app for businesses.

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Office Suite

Powerful collaborative work platform for teams.

Office Suite
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

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Calendar

Online business calendar to manage events and schedule appointments.

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Learn

Knowledge and learning management platform.

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Voice

Cloud Contact Center Software for businesses.

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ToDo

Collaborative task management for individuals and teams.

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Tables

Work management tool to connect people, processes, and information.

Tables
 
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PDF Editor

Collaborative online PDF editing tool.

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Suites
Workplace

Application suite built to improve team productivity and collaboration.

Workplace

Human Resources

 
People

Organize, automate, and simplify your HR processes.

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Recruit

Intuitive recruiting platform built to provide hiring solutions.

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Expense

Effortless expense reporting platform.

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Workerly

Manage temporary staffing with an employee scheduling solution.

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Payroll

Payroll software with automated tax payments and filing.

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Shifts

Employee scheduling and time tracking app.

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Sign

Digital signature app for businesses.

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Suites
People Plus

Comprehensive HR platform for seamless employee experiences.

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Security and IT Management

 
Creator

Build custom apps to simplify business processes.

Creator
 
Directory

Workforce identity and access management solution for cloud businesses.

Directory
 
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OneAuth

Secure multi-factor authenticator (MFA) for all your online accounts.

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Vault

Online password manager for teams.

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Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Toolkit

Complete resource for any admin-related lookup queries.

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Lens

Interactive remote assistance software with augmented reality.

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Assist

Remote support and unattended remote access software.

Assist
 
QEngine

Test automation software to build, manage, execute, and report testcases.

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RPA

Automate manual, tedious, and repetitive tasks easily.

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BI and Analytics

 
Analytics

Modern self-service BI and analytics platform.

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Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

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DataPrep

AI-powered data preparation service for your data-driven organization.

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IoT

Harnessing IoT analytics for real-time operational intelligence.

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Project Management

 
Projects

Manage, track, and collaborate on projects with teams.

Projects
 
Sprints

Planning and tracking tool for scrum teams.

Sprints
 
BugTracker

Automatic bug tracking software for managing bugs.

BugTracker
 
Solo

The all-in-one toolkit for solopreneurs.

Solo

Developer Platforms

 
Creator

Build custom apps to simplify business processes.

Creator
 
Flow

Automate business workflows by creating smart integrations.

Flow
 
Catalyst

Pro-code platform to build and deploy your apps.

Catalyst
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
Tables

Work management tool to connect people, processes, and information.

Tables
 
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RPA

Automate manual, tedious, and repetitive tasks easily.

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Apptics

Application analytics for all apps.

Apptics
 
Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

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Build, deploy, and scale IoT solutions for connected businesses.

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AI-powered data preparation service for your data-driven organization.

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IoT

Low-code IoT platform and solutions for connected businesses.

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CRM Plus

Unified platform to deliver top-notch customer experience.

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Service Plus

Unified platform for customer service and support teams.

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Finance Plus

All-in-one suite to manage your operations and finances.

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People Plus

Comprehensive HR platform for seamless employee experiences.

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Workplace

Application suite built to improve team productivity and collaboration.

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Workplace
 
Marketing Plus

Unified marketing platform for marketing teams.

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Marketing Plus
 
All-in-one suite

Zoho One

The Operating System for Business

Run your entire business on Zoho with our unified cloud software, designed to help you break down silos between departments and increase organizational efficiency.

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Zoho One
Zoho Marketplace

With over 2000 ready-to-use extensions across 40+ categories, connect your favorite business tools with the Zoho products you already use.

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Marketplace
sep+10%2C+2020

Zoho Workplace Reimagines Work by Bringing Business Context and Continuity Across Apps, Devices, and Modes of Work

Companies Benefit by Removing the Barriers Between Business Process Apps, like CRM and Invoicing, and Productivity Apps, like Mail and Communications

Austin, Texas — September 10, 2020 Zoho Corporation, a global technology company offering the most extensive suite of business software applications in the industry, today announced Zoho Workplace—a single software platform that brings together collaboration, productivity, and communications tools and integrates them into other business processes. Centered around a full-featured business mail and cloud office suite, Zoho Workplace includes nine tightly mingled applications, built on a common data model and unified through common search and AI across one dashboard, allowing customers to solve business problems quickly and collaboratively.

Productivity platforms from leading vendors today posture to bring about collaboration within teams, even though they are disconnected from other business apps and therefore lack any awareness of the underlying business issue being addressed. Thus, they are unable to establish critical context for business problems, and fail to provide continuity over the course of their resolution.

Zoho Workplace provides a unified platform with multi-faceted communications like email, messaging, audio and video conferencing; a cloud office suite with shared file storage; common team and collaboration paradigms built into each of the products; and AI, search, and other services that span right across the entire suite. People work better and more effectively than they ever have.

"The nature of work has undeniably changed, and Workplace has grown to meet that change," said Vijay Sundaram, Zoho's Chief Strategy Officer. "Businesses are not looking to solve a collaboration problem, they are looking to solve a custom invoicing problem or sales enablement problem or support problem. Collaboration platforms need to facilitate better business outcomes, not just improve productivity. Workplace, through pre-built integrations with powerful business apps and context and continuity across applications, devices, and departments, stands alone in having the vision and functionality to meet the broad business needs of today."

According to a recent joint study by Zoho and Beagle Research, "54 percent of enterprise-level employees (businesses with more than 500 employees) found the applications they work with not intuitive and difficult to integrate." Additionally, "40 percent of the largest enterprise employees surveyed (businesses with more than 4,000 employees) said their work can be chaotic, working with multiple technology platforms to do their job accordingly." The study shows that businesses want unified solutions that streamline complex processes like data migration, content creation, contextual collaboration and communication, and search. Existing solutions lack the comprehension and integration to satisfy this business need. As a result, Zoho Workplace has seen rapid adoption in the last quarter, now supporting 2 million organizations, with 15 million users located across more than 150 countries. More than 25 percent of new Zoho Workplace customers have made the decision to switch over from G Suite and Microsoft.

“The necessity of a digital workplace designed for how people work is essential for not just productivity but effectiveness and experience in how work is completed,” said Mark Smith, CEO and Chief Research Officer at Ventana Research. "Zoho Workplace brings simplicity and sophistication to communication and collaboration, all in a single suite not found anywhere else in the industry."

"Thanks to Zoho and the Workplace tools, we have been able to close 12 percent more business, as well as grow services with our largest client exponentially going into the new fiscal quarter and beyond," said Marc Fishman, Director of Sales and Marketing for ONE Business Solutions. "Suffice it to say, the collaboration tools streamlined communication for our entire team, which includes senior team leads operating remotely. This has been crucial to our recent success in navigating the forever shifting and chaotic B2B space."

New Capabilities of Zoho Workplace

The vision that drives innovation in Zoho Workplace is enabling custom workflows, deepening business context within communication tools, allowing security and privacy within apps to be customized to facilitate audit and control, and driving automation through AI that works across products.

Contextual Communication

  • Mail (Business Mail) - Users can now make audio or video calls from within the app, edit document attachments in Zoho Writer, meet online with contacts, and access all email accounts from within Zoho Mail. ‌Mail includes a comprehensive control panel with eDiscovery, Backup and Recovery. The app ‌comes with ‌mix 'n' match plans, flexible storage, and an extensive Integration platform, as well as S/MIME certificates, MFA, email rules, unusual login alerts, and custom spam controls.
  • Cliq (Messaging) - Users can check in or check out and set custom statuses, collaborate with external stakeholders, connect with teams via group audio or video calls, and view message-read status. Cliq comes with module-level configuration and customization, role-based permissions and integration with EMM providers, as well as user-based availability reports.
  • Meeting (Conferencing) - Users can schedule recurring or one-off meetings and set multiple email reminders from web and mobile devices. Now supporting 16 languages, Meeting is integrated with Zoho Projects, Bookings, CRM, and others.

Continuity

  • Connect (Social Intranet) - Connect integrates with human resource information systems, including Zoho People. Zoho Connect users can moderate content and modules with fine-grained permissions and user policies and custom domain and SAML-based SSO.
  • Writer (Word Processing) - Users can convert documents to fillable forms, restrict comment visibility, gather document engagement insights, and enable a powerful AI-based writing assistant. Writer features template-driven automation and APIs, form-driven automation, and automatic signature and approvals.

Convenience

  • Show (Collaborative Presenting) - Show is integrated with ‌Atlassian, Unsplash, and Humaans, and features an organization-wide slide library and data linking, allowing users to connect live data to slides.
  • Sheet (Spreadsheet) - Users have access to the latest functions for lookup and match and can visualize historic data with race charts, create drop-downs with predefined values, and link cell ranges using IMPORTRANGE. Sheet enables users to track changes while collaborating, gain insights, maintain clean data, convert images to spreadsheets, and bring contextual data from both Zoho and non-Zoho applications.
  • Workdrive (Cloud Document Management) - WorkDrive now features unified search and ‌TrueSync, which allows users to access files without worrying about hard drive space. WorkDrive is equipped with a comprehensive admin panel, customer reports to monitor team activity, and is integrated with Zoho Directory.
  • ShowTime (Online Training) - ShowTime supports branding and white-labeling. Users can set roles and privileges for their training team and gather training insights.

Pricing and Availability

Pricing starts at $3/user/month for the Standard version and $6/user/month for the Professional version. Additional details are available here

Zoho Privacy Pledge

Zoho Workplace ensures a level of confidentiality that no other vendors in the industry can guarantee. Zoho does not allow any third-party trackers to monitor usage behavior and never sells any data to ad-based companies. Because Zoho owns and has built its entire technology stack, the company is able to offer the most secure experience to its 50 million users without any compromise on data privacy. Zoho Workplace users have the assurance that their data is confidential and protected, and only users themselves maintain ownership of that data.

About Zoho

With 45+ apps in nearly every major business category, including sales, marketing, customer support, accounting and back office operations, and an array of productivity and collaboration tools, Zoho Corporation is one of the world's most prolific software companies.

Zoho is privately held and profitable with more than 9,000 employees. Zoho is headquartered in Austin, Texas with international headquarters in Chennai, India. Additional offices are in the United States, India, Japan, China, Singapore, Mexico, Australia, the Netherlands, and the United Arab Emirates.

Zoho respects user privacy and does not have an ad-revenue model in any part of its business, including its free products. More than 50 million users around the world, across hundreds of thousands of companies, rely on Zoho every day to run their businesses, including Zoho itself. For more information, please visit www.zoho.com/

Contacts

Sandra Lo
Zoho Corporate PR
1-925-924-9500
slo@zohocorp.com