Zoho Debuts Enterprise-Grade Zoho CRM
Partner Takes Zoho Writer, Zoho Sheet, Zoho Show & Zoho CRM to the Chinese Audience
PLEASANTON, Calif.--(BUSINESS WIRE)--Zoho today announced the enterprise-grade update of Zoho CRM, the company's on-demand customer relationship management application for organizations that want to run their businesses online. A video tour of the key enhancements to Zoho CRM is available at https://www.viddler.com/raju/videos/21/. Users who would like to test drive the application without registering can try the live demo at https://www.zoho.com/crm/online-demo.html.
The latest version of Zoho CRM joins Zoho Meeting, Zoho Projects, Zoho DB, Zoho People, and Zoho Invoice in the growing suite of Zoho business applications. Today's announcement highlights Zoho CRM's new enterprise-grade functionality, including role-based security administration, and the new Zoho CRM Enterprise Edition, targeted to medium-size enterprises with complex organizational hierarchies.
"The upgrades we've made to Zoho CRM have all been geared toward reinforcing its enterprise capabilities," said
Raju Vegesna, Zoho evangelist.
"Along with robust, highly configurable security and other enterprise-grade features, we want to give all of our customers - from one-person shops to small and medium businesses - an affordable CRM solution."
Zoho CRM Enters the Enterprise
To better serve its enterprise customers, Zoho CRM now provides role-based security, letting administrators assign access control to the CRM data based on users' job roles in the organizational hierarchy. Zoho CRM supports data sharing permissions for complex organizational hierarchies and fine-grained user access control. The role-based security includes:
- Profiles for defining fine-grained access rights to the CRM modules, data administration tools, CRM records, and fields within each module;
- Roles and data sharing rules for setting up multi-level organizational hierarchy and controlling the data-level access rights based on per user's role within organization;
- Groups (or Teams) for extending data-level access to other users who have similar job profiles or work in the same department or project.
Other new features and enhancements to Zoho CRM include:
Multi-language Support
- Enhancement in customization,
- Data administration enhancements,
- SSL support,
- Zoho Sheet integration,
- ...and more (see https://zohocrm.wiki.zoho.com/Zoho-CRM-What-is-New.html).
Going forward, Zoho will make Zoho CRM available as part of its single sign-on, opening the read to integration with other Zoho Productivity and Business Applications.
Zoho CRM Enterprise Edition
Zoho CRM Enterprise Edition gives organizations access to the complete, role-based security feature set as well as auto-responders. Pricing is $25 per user per month, which includes 500 MB of file storage. The application is free for the first 3 users in an organization.
For more information on Zoho, please visit www.zoho.com. To get breaking Zoho news, please visit and subscribe to the RSS feed at https://blogs.zoho.com/.
Additional Zoho Resources
- Zoho news releases: https://www.zoho.com/inthenews.html
- Zoho videos: http://youtube.com/zoho
- Zoho blogs: http://blogs.zoho.com
- Zoho on Twitter: http://www.twitter.com/zoho
- Zoho on Facebook: http://www.facebook.com/zoho
About Zoho and AdventNet
Zoho is creating the most comprehensive suite of affordable, online collaborative productivity applications and business applications for today's knowledge workers. To date, Zoho has launched 16 different applications and more are in the works. Zoho has received numerous awards including a 2008 PC WORLD 25 Most Innovative Products Award for Zoho Notebook and "Best Enterprise Start-up" at The 2007 Crunchies. Nearly 200 developers work on the Zoho suite. For more information on Zoho, please visit www.zoho.com and blogs.zoho.com.
Zoho is a division of AdventNet, in business since 1996 providing innovative software products and serving more than 25,000 customers worldwide. For more information on AdventNet, please visit www.zohocorp.com.
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