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Simple CRM for small businesses moving from spreadsheets.

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Build online forms for every business need.

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SalesIQ

Live chat app to engage and convert website visitors.

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Appointment scheduling app for consultations with customers.

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Digital signature app for businesses.

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Comprehensive sales map visualization and optimal route planning solution.

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Complete loyalty and affiliate management platform.

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Cloud Contact Center Software for businesses.

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Unified platform to deliver top-notch customer experience.

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Create, send, and track targeted email campaigns that drive sales.

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Build online forms for every business need.

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Design surveys to reach and interact with your audience.

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Online website builder with extensive customisation options.

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Website conversion optimization and personalisation platform.

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Backstage

End-to-end event management software.

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Webinar platform for webcasting online webinars.

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All-in-one marketing automation software.

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Smart landing page builder to increase conversion rates

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Manage all your local business listings on a single platform.

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SalesIQ

Live chat app to engage and convert website visitors.

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Digital signature app for businesses.

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Thrive

Complete loyalty and affiliate management platform.

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Voice

Cloud Contact Center Software for businesses.

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LeadChain

Sync, manage, and convert leads across channels seamlessly.

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Online community platform for individuals and businesses to grow their network and brand.

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Marketing Plus

Unified marketing platform for marketing teams.

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eCommerce platform to manage and market your online store.

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Helpdesk software to deliver great customer support.

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Remote support and unattended remote access software.

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Interactive remote assistance software with augmented reality.

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End-to-end field service management platform for service businesses.

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SalesIQ

Live chat app to engage and convert website visitors.

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Voice

Cloud Contact Center Software for businesses.

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Solo

The all-in-one toolkit for solopreneurs.

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Bookings

Appointment scheduling app for consultations with customers.

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Service Plus

Unified platform for customer service and support teams.

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Books

Powerful accounting platform for growing businesses.

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Invoice

100% Free invoicing solution.

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Expense

Effortless expense reporting platform.

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Inventory

Powerful stock management and inventory control software.

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Billing

End-to-end billing solution for your business.

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Collect payments online with custom branded pages.

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Payroll

Payroll software with automated tax payments and filing.

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Solo

The all-in-one toolkit for solopreneurs.

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Practice management software for accounting firms.

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Sign

Digital signature app for businesses.

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Commerce

eCommerce platform to manage and market your online store.

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Finance Plus

All-in-one suite to manage your operations and finances.

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Mail

Secure email service for teams of all sizes.

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Meeting

Online meeting software for all your video conferencing & webinar needs.

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Writer

Word processor for focused writing and discussions.

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Sheet

Spreadsheet software for collaborative teams.

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Show

Create, edit, and share slides with a sleek presentation app.

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Notebook

Beautiful home for all your notes.

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Cliq

Stay in touch with teams no matter where you are.

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Connect

Employee experience platform to communicate, engage, and build positive employee relations.

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Bookings

Appointment scheduling app for consultations with customers.

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TeamInbox

Shared inboxes for teams.

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Online file management for teams.

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Sign

Digital signature app for businesses.

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Office Suite

Powerful collaborative work platform for teams.

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Office Integrator

Built in document editors for web apps.

Office Integrator
 
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Secure and reliable transactional email sending service.

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Calendar

Online business calendar to manage events and schedule appointments.

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Learn

Knowledge and learning management platform.

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Cloud Contact Center Software for businesses.

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Collaborative task management for individuals and teams.

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Tables

Work management tool to connect people, processes, and information.

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Collaborative online PDF editing tool.

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Application suite built to improve team productivity and collaboration.

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People

Organize, automate, and simplify your HR processes.

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Intuitive recruiting platform built to provide hiring solutions.

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Effortless expense reporting platform.

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Workerly

Manage temporary staffing with an employee scheduling solution.

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Payroll

Payroll software with automated tax payments and filing.

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Employee scheduling and time tracking app.

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Sign

Digital signature app for businesses.

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People Plus

Comprehensive HR platform for seamless employee experiences.

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Creator

Build custom apps to simplify business processes.

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Directory

Workforce identity and access management solution for cloud businesses.

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Secure multi-factor authenticator (MFA) for all your online accounts.

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Online password manager for teams.

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Catalyst

Pro-code platform to build and deploy your apps.

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Toolkit

Complete resource for any admin-related lookup queries.

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Lens

Interactive remote assistance software with augmented reality.

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Assist

Remote support and unattended remote access software.

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QEngine

Test automation software to build, manage, execute, and report testcases.

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RPA

Automate manual, tedious, and repetitive tasks easily.

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Analytics

Modern self-service BI and analytics platform.

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Embedded BI

Embedded analytics and white label BI solutions, tailored for your needs.

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DataPrep

AI-powered data preparation service for your data-driven organization.

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IoT

Harnessing IoT analytics for real-time operational intelligence.

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Projects

Manage, track, and collaborate on projects with teams.

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Planning and tracking tool for scrum teams.

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Automatic bug tracking software for managing bugs.

BugTracker
 
Solo

The all-in-one toolkit for solopreneurs.

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Creator

Build custom apps to simplify business processes.

Creator
 
Flow

Automate business workflows by creating smart integrations.

Flow
 
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Pro-code platform to build and deploy your apps.

Catalyst
 
Office Integrator

Built in document editors for web apps.

Office Integrator
 
ZeptoMail

Secure and reliable transactional email sending service.

ZeptoMail
 
QEngine

Test automation software to build, manage, execute, and report testcases.

QEngine
 
Tables

Work management tool to connect people, processes, and information.

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RPA

Automate manual, tedious, and repetitive tasks easily.

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Apptics

Application analytics for all apps.

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Embedded analytics and white label BI solutions, tailored for your needs.

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Build, deploy, and scale IoT solutions for connected businesses.

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DataPrep

AI-powered data preparation service for your data-driven organization.

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IoT

Low-code IoT platform and solutions for connected businesses.

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CRM Plus

Unified platform to deliver top-notch customer experience.

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Unified platform for customer service and support teams.

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All-in-one suite to manage your operations and finances.

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Workplace

Application suite built to improve team productivity and collaboration.

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Marketing Plus

Unified marketing platform for marketing teams.

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All-in-one suite

Zoho One

The Operating System for Business

Run your entire business on Zoho with our unified cloud software, designed to help you break down silos between departments and increase organizational efficiency.

TRY ZOHO ONE
Zoho One
Zoho Marketplace

With over 2000 ready-to-use extensions across 40+ categories, connect your favorite business tools with the Zoho products you already use.

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Marketplace
oct+19%2C+2021

Zoho Boosts Competitive Opportunity for Global Businesses with New Cutting Edge Technology in Zoho One, its Operating System for Business

  • Featuring 5 new apps, 3 new services, and 7 major platform enhancements, Zoho One helps businesses unify systems, data and teams.
  • Since its release in 2017, over 40,000 organizations have chosen Zoho One as their operating system. During the months of global and economic crises, Zoho One witnessed a 60% y-y customer growth with average number of apps used by businesses rising to 21.

Austin, Texas - October 19, 2021 — Zoho Corporation, a leading global technology company, today introduced new apps and services in Zoho One, the operating system for business. The new release empowers businesses to solve disjointed data challenges and close communications gaps across silos, so organizations can become more productive, adapt more quickly to changing business conditions, and become poised for growth.

"The experience that employees, customers, partners, and suppliers get when dealing with businesses is typically a reflection of how that business and its systems are structured internally. Today, the majority of systems are disconnected as a result of siloed solutions offered by vendors," said Raju Vegesna, Chief Evangelist at Zoho. "Unification of a business requires unification of the underlying systems, which can then provide a truly unified experience, internally and externally, along with unified insights. Zoho One was created with this vision and keeps expanding its unbeatable value with new additions and improvements year over year."

Zoho One aims to resolve operational, digitization, and retention challenges that businesses encounter. Enhancement categories include:

Unified, Real-time Insights for Critical Business Decisions

Businesses now have stronger real-time, organization-wide analytics, connecting the dots between data previously lost across departments, teams, and accounts. Powered by Zia, Zoho's AI assistant, and Zoho's BI and Analytics Platform , Zoho One allows users to predict and provide insights across the organization enabling confident decision-making. New innovations include:

  • Embedded and Conversational BI: Zoho One now features embedded and conversational analytics enabling decision makers to drill down into their data and glean cross-departmental insights, all through natural language commands using Zia Insights. By providing 1,500+ pre-built analytics reports and dashboards, critical business decisions can be made with greater precision and speed.
  • Data Preparation: This self-service data preparation and management tool is now available in Zoho One. Whether users are preparing data from third-party apps or other sources, DataPrep, powered by machine learning, can help business users integrate, model, cleanse, transform, enrich, and catalog data, as well as integrate with Analytics or a third party for new-found insights.
  • Work Graph: Zoho's new back-end service, an industry-first for business software, maps interactions between people, resources, systems and processes by studying signals and their strength across the board to build a business-wide work graph that is specific to each individual within the organization. The result of a work graph will be seen in the day-to-day productivity of users across various apps.
  • Enterprise Search: Zoho's actionable, organization-wide search, which is powered by Zia, can now understand natural language requests. Natural language powered search will lead to more accurate data discovery across teams and functions.

Scale and Manage Operations More Effectively in Unpredictable Climates

Global health and economic crises have accelerated the need for digital solutions that support varying workplace and business models. Operations have become more complex, making employee data and security a priority. The addition of Mobile Application Management and Zoho Commerce aim to help businesses better manage operations:

  • Mobile Application Management (MAM): With remote work now persistent, Zoho One now includes enterprise-grade Mobile App Management capabilities. Admins can easily add and manage all of their users' devices for better insight and control of provisioning, specific app permissions and policies, locking and wiping devices remotely, and more, to support employee mobility and flexibility.
  • Zoho Commerce: Businesses need to digitize faster than ever. The addition of Zoho Commerce enables retailers to easily build online shops with the tools needed to construct a website, accept orders, track inventory, process payments, manage shipping, market their brand, and analyze data. Zoho Commerce also integrates with third party payment gateways.

Build Strong Employee Experiences, From Anywhere

To help close the distance between employees, employers, and teams, which has widened with remote work, Zoho One delivers solutions that promote stronger collaboration and employee experience to support any mode of work:

  • Zoho Learn: Organizations now have a learning management tool that enables interactive training programs and assessments with Zoho's course builder. Online centralization of company information, training programs, and more, gives businesses a better way to nurture employee growth.
  • Zoho Lens: To facilitate better communication and collaboration in a remote-work environment, Zoho Lens provides remote assistance and guidance to employees through augmented reality (AR) via real-time AR annotation, VoIP and text chat, and more.
  • TeamInbox: Teams use this shared email inbox to eliminate task duplication and streamline email conversations in one central location.
  • Org Dictionary: Another industry-first, this new organization-wide service offers a central dictionary for the entire organization. It automatically incorporates the organization's employee name and other sources offering a central, consistent diction across various Zoho applications and users.

Unified and Personalized Experience with Context

Zoho One's enhanced user experience allows easy customization and personalization of workspaces:

  • Unified Console, Dashboards, and Smart-Stack UI : Employees are now able to see their apps, services, and dashboards in one view with centralization across calendars, dashboards, navigation, and more.
  • Customizable Dashboard with Pre-Built Widgets : Widgets encapsulating data across the organization can be aggregated together in a custom dashboard. This provides users visibility across the organization in a single view with the ability to drill down just one click away.

"Being reactive does not work well in the e-commerce and retail business. The decisions we make today will impact our business 18 months from now. We needed a unified, data-driven solution that provides real-time visibility on our customers, distributors, and suppliers, while giving us insight into every aspect of our business," said Bryan Duggan, Director of Sales Operations, Counter Culture Coffee. "The intuitive and contextual nature of Zoho One allows us to not only be proactive in our growth strategy, but also to understand our customers better. The comprehensive data pulled from the front and back office, alongside our existing third-party apps, have helped us get to know our customers and their expectations, doubling the satisfaction rate each quarter. We look forward to growing Counter Culture Coffee with Zoho One to expand our operations internationally."

A Deep Ecosystem that Extends and Integrates

Recognizing that businesses value flexibility in choosing apps that serve their specific needs, the Zoho One platform already integrates with 1,000+ third party solutions on Zoho Marketplace and now extends integration with 100+ telephony providers to enable seamless communications between stakeholders. Zoho One also includes a comprehensive platform for developers and business users to create, extend, and integrate. The platform includes newly released no-code tool, Canvas , low-code tool, Zoho Creator, and pro-code platform, Catalyst.

Zoho Pricing

Pricing starts at $37 USD per employee. For comprehensive pricing information, please go to: https://www.zoho.com/one/pricing/

Zoho Privacy Pledge

Zoho respects user privacy and does not have an ad-revenue model in any part of its business, including its free products. More than 70 million users around the world, across hundreds of thousands of companies, rely on Zoho every day to run their businesses, including Zoho itself. For more information, please visit https://www.zoho.com/privacy.html

About Zoho

With 50+ apps in nearly every major business category, including sales, marketing, customer support, accounting and back-office operations, and an array of productivity and collaboration tools, Zoho Corporation is one of the world's most prolific technology companies.

Zoho is privately held and profitable with more than 10,000 employees. Zoho is headquartered in Austin, Texas, with international headquarters in Chennai, India. Additional offices are in the United States, India, Japan, China, Canada, Singapore, Mexico, Australia, the Netherlands, Brazil, Saudi Arabia and the United Arab Emirates. For more information, please visit www.zoho.com/

Media Contact

Sandra Lo
Zoho Corporate PR
slo@zohocorp.com

Emily Horrell
Zoho Corporate PR
ehorrell@zohocorp.com