Unsubscribe

Disinterested leads in your list? Never mind, all you need to do is unsubscribe them. Using this API, you can unsubscribe leads and they will be notified.

Scope required

  • ZohoMarketingAutomation.lead.UPDATE

Other alternative scopes

  • ZohoMarketingAutomation.lead.CREATE-UPDATE (CREATE + UPDATE)
  • ZohoMarketingAutomation.lead.WRITE (CREATE + UPDATE + DELETE)
  • ZohoMarketingAutomation.lead.ALL (CREATE + UPDATE + DELETE + READ)

Header:

Header-Authorization: Zoho-oauthtoken <access_token>

Content-Type: application/x-www-form-urlencoded

Request Type:

  • POST

Request URL

https://marketingautomation.zoho.com/api/v1/json/listunsubscribe

API Limit

  • Duration: 5 mins
  • Number of Calls: 500
  • Lock Period: 30 mins

You can send 500 API calls per 5 minutes. If you hit this limit, you can't use this API for the next 30 minutes due to security reasons, but you can still use other APIs if their lock period hasn’t been reached.

List of parameters

ParameterData typeDescription
listkey*StringList Key of the list from which the leads should be removed.
resfmtStringJSON
leadinfo*JSONLead email with other fields.
topic_idStringTopic ID to unsubscribe topics from leads in the mailing list. You can pass comma separated topic IDs as well. 

* - Mandatory parameters

 

Possible error cases

Error codeDescription
2101Please retry after sometime.

If your error code is not listed above, clickhere.

Sample request

Copiedhttps://marketingautomation.zoho.com/api/v1/json/listunsubscribe?resfmt=JSON&listkey=[listkey  ]&leadinfo=%7BFirst+Name%3Apatricia%2CLast+Name%3ALast+Name%2CLead+Email%3Apatricia%40zoho.com%7D

Sample Response

Copied{
"message": "User successfully unsubscribed.",
"status": "success",
"code": "0",
"uri": "/api/v1/json/listunsubscribe",
"version": "1"
}