How do I record a credit card refund that has been issued via Stripe?

A refund issued via Stripe can be recorded by creating a Credit Note directly from the respective invoice.

To record the refund:

• Go to the Invoices module in the Sales dropdown.
• Select the invoice for which you have issued the refund.
• Click the More dropdown and select Create Credit Note.

• Verify the details in the Items Table.
• Click Save.
• Click the More dropdown in the credit note and select Refund.

• Select Stripe Clearing Account as your From Account and verify the populated data in other fields.
• Click Save.

To record the fees refunded by Stripe:

• Navigate to the Banking module.
• Select Stripe Clearing account from your list of accounts.
• Click the Add transaction dropdown from the top-right corner.
• Select Expense Refund under Money In.

• Select Stripe Fees as the From Account.
• Enter the amount.
• Fill in the other required fields and click Save.