Influence the Zoho way.
A place for businesses to inspire businesses. Learn from Zoho customers' past experiences, explore current priorities, and see how they're shaping future strategies and growth. Read on to find more information about what we’re working on presently in the fields of AI, BI, customer experience, transnational localism, and more!
Survey Results: People want to embrace Generative AI in the workplace, but they remain concerned despite its inevitability
Generative AI tools are becoming more prominent and accessible, with companies incorporating the tools directly into the programs and software people use. But while both appetite and adoption continue to grow, there are legitimate concerns from workers about the downsides of these tools. To better understand workers' attitudes, usage, and concerns with generative AI tools, Zoho polled 4,540 global workers across the United States, United Kingdom, Canada, France, Germany, and Netherlands in August 2023**...
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AI implementation requires restraint — little victories today support large wins later
The current generation of generative AI has been buzzed about as intuitive, powerful, and soon-to-be ubiquitous. It has also been hailed as a supreme waste of time — technology whose capabilities fall short of what was promised, with no sign that development will ever catch up to the hype cycle. When it comes to AI implementation, Raju Vegesna advocates for businesses to hurry up and wait. Read what two Zoho customers learned by not rushing to switch over the controls to generative AI.
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AI + BI = CI - Ram Ramamoorthy on the importance of AI at Zoho
Ram Ramamoorthy, director of AI research at Zoho talks about why context is so important for AI to be useful, the history of AI at Zoho, the scope of Zoho's AI support, the future beyond Large Language Models and why smaller models will remain important.
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AI + BI = CI - Ram Ramamoorthy on the importance of AI at Zoho
Ram Ramamoorthy, director of AI research at Zoho talks about why context is so important for AI to be useful, the history of AI at Zoho, the scope of Zoho's AI support, the future beyond Large Language Models and why smaller models will remain important.
Watch the video
Scaling Customer Experience and Operational Excellence: Lessons from Zoho and GardaWorld
Discover how GardaWorld aligned customer experience, operational excellence, and digital transformation using Zoho. Valuable insights for scaling CX and driving efficiency.
Learn moreKey Takeaways from Zoho Day
ZohoDay 2024 took place in McAllen, Texas early in February this year. Here is a summary of what went down, from the perspective of Roopam Jain, Vice President of Research, Information and Communications Technologies at Frost & Sullivan
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Zoho CEO Sridhar Vembu on the Long Game, Transnational Localism, and the Future of AI
An overview of the current tech landscape and Zoho’s strategy to navigate this landscape that’s being dominated by a few giants
An insight into Zoho’s business strategy and outlook for 2024
Sridhar Vembu’s thoughts on AI and how Zoho might incorporate AI in future projects
The trend of Bootstrapping as a business strategy
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Video Lab
Live and recorded webinars, video case studies, walkthroughs, and more to help businesses inspire businesses.
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Customer Stories: Business Scalability; How to Do It
Leveraging Zoho One's comprehensive suite of tools has helped Relay streamline its operations, from CRM to sales and marketing automation. This move has not only simplified their processes but also paved the way for future growth. Looking ahead, Relay is poised to further enhance its marketing efforts with the introduction of Zoho's marketing automation 2.0. By implementing advanced lead scoring and refining their marketing strategies, they aim to reach even greater heights in the business communication market.
Watch the videoLearn how Crown Bees, a retail company with a focus on helping their customers and the environment, achieved success and revenue growth with remote work by focusing on how they could help others and re-strategizing their marketing and outreach.
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