What is a Dispatch Address, and how do I include it in my transaction PDFs?

A dispatch address denotes the place from which the goods you sell are sent out or dispatched.

Prerequisite:You can add the dispatch address only in the Spreadsheet, Spreadsheet Plus, Spreadsheet Lite, and Custom templates.

Note:To add a dispatch address to your invoices and credit notes, you must enable e-Invoicing for your organisation.

To include a dispatch address in your transaction PDF:

Go to Settings in the top right corner.
Select PDF Templates under Customisation.
Select Invoices/Credit Notes under Templates.
Select a template that supports dispatch addresses and click Edit next to it.
Navigate to the Transaction Details page and check the Show Dispatch Address option.

To customise the dispatch address format:

To set a standard format for all transactions:

Go to Settings in the top right corner.
Select General under Preferences.
In the Dispatch From Address Format section, include or rearrange the placeholders that you want to display.
Click Preview to preview the format, and then click Save.

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