I have imported payments, but they are being reflected under the Undeposited Funds account instead of the corresponding bank account. What could be the reason behind this?
If the payments are imported without specifying the Deposit To account, then the payments would be tracked in the Undeposited Funds account.
- In the import file, add a column called Deposit To and specify the corresponding bank or cash account.
- Then, map this column (“Deposit To”) with the Deposit To field in Zoho Books while importing.