While performing GSTR 2B reconciliation, I’ve encountered that certain transactions are showing as Missing in Zoho Books. But these transactions are available in Zoho Books. What should I do?

The Missing in Zoho Books tab displays the transactions fetched from GSTN but not present in Zoho Books. If you have created the bill in Zoho Books but the fetched transactions still reflect under the Missing in Zoho Books tab, then the transaction would meet the following criteria:

• The vendor GST number mentioned in the bill created in Zoho Books is different from the bill uploaded by your vendor in the GSTN portal.
• The date mentioned in the bill is different from the one uploaded by your vendor in the GSTN portal.
• The bill number mentioned in Zoho Books is different from the one uploaded by your vendor in the GSTN portal.

To rectify this, you have to verify the data uploaded by your vendor in the GST portal and make changes to the transaction created in Zoho Books. Once the changes are made, the transactions will automatically move to the Matched tab.