I’m not able to reconcile GSTR 2B as it is greyed out. What should I do?

Let’s say you have entered the generate first tax return period in Zoho Books as January 2024. Now, when you check for July 2024, the GSTR 2B will be greyed out. You will have to open the returns from January 2024 to June 2024 . To open the return:

• Click GST Filing in the left sidebar.
• If the Branches feature is enabled, you’ll be redirected to the GSTIN Dashboard page. Click View Summary next to the required GSTIN.
• If the Branches feature is not enabled, you will be redirected to the GSTIN’s page.
• In the Monthly/Quarterly Returns section, Click the date filter and choose the date range as January 2024. Then again, select the date range as February. Similarly, repeat the process until June 2024. Once done, you could reconcile GSTR 2B for August 2024.

Once done, the GSTR 2B for July 2024 will be opened.

There is another special case where GSTR 2B might be greyed out when you have changed the Generate First Tax Return period.

Generate Tax period is changed to succeeding months:

Let’s say the generate tax return period is changed from January 2024 to August 2024. And when you check the return for August 2024, it will be greyed out. To rectify this, you’ll have to open the returns from January 2024 till July 2024. To open the return:

• Click GST Filing in the left sidebar.
• If the Branches feature is enabled, you’ll be redirected to the GSTIN Dashboard page. Click View Summary next to the required GSTIN.
• If the Branches feature is not enabled, you will be redirected to the GSTIN’s page.
• In the Monthly/Quarterly Returns section, Click the date filter and choose the date range as January 2024. Then again, select the date range as February. Similarly, repeat the process until July 2024. Once done, you could reconcile GSTR 2B for August 2024.

Generate Tax period is changed to preceding months:

Let’s say the generate tax return period is changed from January 2024 to October 2023. And when you check the return for October 2023, it will not be opened. You will have to drop a mail to support.india@zohobooks.com including the return changed period. We shall reset the reconciliation post, after which you can perform the reconciliation again for the required period.