I’ve recently been moved to the free plan as the system failed to auto-renew my Zoho Invoice subscription. What do I do now?

Auto-renewal is a process where the subscription amount is automatically deducted from the customer’s credit card. The customer should authorize it while paying for the first time.

Sometimes, the auto-renewal process may fail due to the following reasons:

• Expiry of the card
• Insufficient funds
• Payment rejected by the bank

Under such cases, kindly try upgrading your subscription manually.

To do so, kindly follow the below mentioned steps:

• Click on the Upgrade link present on the top-right corner of your dashboard.
• Choose the plan of your choice, and click on the Upgrade button.
• Enter your card details and pay for the subscription.