Integration Preferences
Zoho Invoice provides a variety of integrations allowing you to collaborate and make different entities work together in your business. In the Integration Preferences, you can configure them. The integrations are grouped as follows:
Online Payments
Zoho Invoice is integrated with major online payment gateways to help you receive payments for your invoices online. This ensures faster and hassle free receipt of payments and further automates your cash flow and its book keeping. To set up a payment gateway, click the Gear on the top right corner of the window and select Integrations. Now choose Online Payments. You’ll find the list of payment gateways that Zoho Invoice supports.
IN THIS PAGE…
Payment Gateways
Click on a payment gateway to find out how you can use it along with Zoho Books.
| Payment Gateway | Supported Countries |
|---|---|
| Authorize.net | United States, United Kingdom, Europe, Australia. |
| Payflow Pro | United States, Canada, Australia, New Zealand. |
| Payments Pro | United States, United Kingdom, Canada. |
| Stripe | Australia, Canada, Ireland, United Kingdom, United States, Belgium, Finland, France, Germany, Luxemberg, Netherlands, Spain, Denmark, Norway, Sweden, Japan, Singapore. Countries with Beta Access:# Austria, Belgium, Germany, Hong Kong, Italy, Luxemburg, Netherlands, New Zealand, Portugal, Switzerland. |
| 2Checkout | Supports all countries except North Korea, Iran, Sudan, Syria, Cuba, Myanmar (Burma.) |
| Braintree | Works for United States, Canada, Europe, Singapore, Hong Kong, Malaysia, Australia, and New Zealand. |
| Forte | United States. |
| Worldpay | United Kingdom. |
| GoCardless | United Kingdom |
#Countries in Beta access can be integrated and used for receiving payments.
Click on a payment gateway to find out how you can use it along with Zoho Invoice.
- PayPal
- Authorize.net
- Payflow Pro
- Payments Pro
- Stripe
- 2 CheckOut
- Braintree
- Forte
- Worldpay
- ACH Payments
PayPal
To setup PayPal as your preferred gateway for receiving payments,
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Click on the gear icon on the top right corner of the screen.
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Go to Integrations and select Online Payments and click the Setup Now button adjacent to Paypal logo.
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Enter the following information and click Save.
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Registered email Address: Enter the email address using which you registered in PayPal.
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Re-enter the email Address: Re-enter the email address for confirmation.
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Default Payment Option:
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PayPal Standard: Choose this mode of payment to transact with your clients from across the globe. Your clients can pay you with a credit card even if they don’t have a PayPal account. You receive your payments instantly. In PayPal standard, a percentage is charged as the transaction fee.
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PayPal Business Payments: Regardless of your invoice amount, the transaction fee charged by PayPal is just 50 cents. Your clients however can make payments only via an eCheck or PayPal balance. The payment may be delayed if the payment is received via eCheck. In this mode of payment, both you and your clients need to have a US PayPal account.
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To help you decide which of the Payment Options work for you, click on the grey question mark icon next to the Default Payment Options field to see the comparison between the two.
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Page Style: Enter the layout of the payment page, that your customers see. Please note that this option is available only for PayPal Standard users. Click here for more on PayPal’s page style option.
Authorize.Net
To configure Authorize.Net,
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Click on the gear icon on the top right corner of the screen.
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Go to Integrations and select Online Payments and click the Setup Now button adjacent to Authorize.Net logo.
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Enter the following information and click Save.
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API LoginID: Enter the API Login ID given to you by Authorize.Net.
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Transaction Key: Enter the Transaction Key given to you by Authorize.Net.
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Currency: Enter the currency of receipt. Currently Authorise.net supports transactions only in US Dollars (USD), Canadian Dollars (CAD), Euro (EUR), Pound Sterling (GBP).
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Bank Account: Enter the Bank Account where money received should reflect.
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More information on API Login ID and Transaction Key can be found by clicking here.
Prerequisites for using with Auto-charge in Zoho Invoice
- Customers should have an active Authorize.Net account.
- This account should have been selected with Card Not Present option during account creation.
- Only on the above criteria, the customer will be able to view the CIM (Customer Information Manager) feature in their merchant account.
- CIM needs to be enabled. Once enabled, it will take 24-48 hours for a transaction to happen.
- Do not enable ARB (Auto Recurring Billing) feature provided in Authorize.Net.
Configuring Auto-charge Settings
Payflow Pro
To set up Payflow Pro, click on the gear icon on the top right hand side corner of the screen. Go to Integrations and select Online Payments and click the Setup Now button adjacent to Payflow Pro logo. Enter the following information and click Save.
When you register for Payflow Pro, you will receive an email with information like your Partner ID and Vendor name. Please keep that email at hand while filling the details for Payflow Pro.
Then enter the following information and click Save.
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Partner: The partner ID as mentioned in your Payflow Pro account.
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Vendor: Your vendor name as mentioned in your Payflow Pro account.
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User: Enter your Payflow Pro username.
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Password: Enter your Payflow Pro password.
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Bank Account: Enter the Bank Account where money received should reflect.
Payments Pro
To set up Payments Pro, click on the gear icon on the top right hand side corner of the screen. Go to Integrations and select Online Payments and click the Setup Now button adjacent to Payments Pro logo. Enter the following information and click Save.
API Username, API Password and Signature
- Login to your PayPal account. Go to Profile and click Request API Credentials under Account Information.
- Choose Set up PayPal API Credentials and Permissions under Option 1.
- Click View API Signature under Option 2.
- Copy the API Username, API password and Signature into corresponding fields in Zoho Invoice.
Prerequisites for using with Auto-charge in Zoho Invoice
In order to use PayFlow Pro for Auto-charge, you need to enable Reference transactions in their merchant account.
- Login to your PayPal account.
- Navigate to Account Administrator.
- Navigate to Manage Security -> Transaction Settings and enable Allow reference transactions.
Configuring Auto-charge Settings
Stripe
Stripe is an online payment gateway provider that accepts credit cards.
To set up Stripe as your Payment Gateway,
- Click on the gear icon on the top right corner and select the Integrations option.
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Choose the Online Payments tab.
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Click on the Connect to Stripe button to configure stripe for your Zoho Invoice account.
- You will be taken to Stripe’s login page. Enter your Stripe credentials to integrate Stripe with your Zoho Invoice account.
2CheckOut
To configure 2CheckOut, click on the gear icon on the top right hand side corner of the screen. Go to Integrations and select Online Payments and click the Setup Now button adjacent to 2Checkout logo. Enter the following information and click Save.
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2CO Account No: Enter your 2CO Account number provided to you. Ensure that you configure your 2CheckOut account by logging in to the 2CO control panel.
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Secret Word: Enter the Secret word (Password) here.
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Bank Account: Enter the Bank Account where money received should reflect.
If you haven’t created a 2Checkout merchant account yet, click here to sign up now.
Braintree
To configure BrainTree, click on the gear icon on the top right hand side corner of the screen. Go to Integrations and select Online Payments and click the Setup Now button adjacent to Braintree logo. Enter the following information and click Save.
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Merchant ID: Provide you Merchant ID here. Login to your BrainTree gateway account and find this detail in the API Keys section. You will also find the required following Key credentials
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Public Key: Enter the Public Key here.
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Private Key: Enter the Private Key here.
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Client Side Encryption Key: You will need to paste your Client side Encryption Key here. To find this, log into your BrainTree account and click on API Key section provided on the right pane.
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Bank Account: Enter the Bank Account where money received should reflect.
Forte
To set up Forte, click on the gear icon on the top right hand side corner of the screen. Go to Integrations and select Online Payments and click the Setup Now button adjacent to Forte logo. Enter the following information and click Save..
Forte only supports the USD currency.
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Merchant ID: Enter your Forte Merchant ID.
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API Login ID and Secure Transaction Key should be the same as in the Forte Virtual Terminal. You can find your API Login ID and Secure Transaction Key by logging into your Forte Virtual Terminal and selecting Gateway Settings > Gateway Key.
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Transaction Password: Enter the transaction password provided to you by Forte.
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Click Save.
Worldpay
To setup Worldpay payment gateway, click on the gear icon on the top right hand side corner of the screen. Go to Integrations and select Online Payments and click the Setup Now button adjacent to Worldpay logo. Enter the following information and click Save. Also note that Zoho Invoice supports only corporate gateway accounts.
Capture Delay Settings in your Worldpay Merchant Interface (in both Ecommerce merchant profile and Pay As Order merchant profile) needs to be turned off.
Ecommerce Merchant Code and Ecommerce XML Password should be the same as in the Worldpay Virtual Terminal.
- Login to the Worldpay Virtual Terminal.
- Click on ‘Select Merchant Code’ and choose your Ecommerce merchant code.
- Click Profile on the left navigation pane and copy the Merchant Code, XML Password to this form.
Pay As Order Merchant Code and Pay As Order Merchant Password should also be the same as in the virtual terminal.
- Login to the Worldpay Virtual Terminal.
- Click on ‘Select Merchant Code’ and choose your Pay As Order merchant code.
- Click Profile on the left navigation pane and copy the Merchant Code, XML Password to this form.
ACH Payments in Zoho Invoice
Zoho Invoice offers ACH payments via Authorize.net and Forte gateways, payment gateways that specialize in ACH payments.ACH is a secure payment transfer system that connects all US financial institutions. This facility will allow you to debit payments directly from a customer’s authorized bank account.
The following are the requirements for making ACH payments,
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You must be a US based merchant.
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You need a payment gateway that supports ACH payment.
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In order for customers to be able make ACH payments, you need to enable Allow this customer to pay via his/her bank account option for your customers under Contact edit/creation page.
To use ACH facility, you will need to setup authorize.net or Forte as the default payment gateway on Zoho Invoice.
Setting up a bank account for ACH Payments
Step 1:
Go to the Invoices tab. Select the invoice for which a payment needs to be recorded. Click on the Record Payment drop-down and select Charge Customer. A Charge Customer screen will open up.
Step 2:
You will be asked to enter either Credit Card Details or Bank Account Details. In this case, select the tab Bank Account Details and enter the customer’s bank account details. Account number, Account type and Routing number are mandatory fields to configure the bank account.
Select the check-box against Customer authorises “Org Name” to charge his / her checking account for making payment and click on Proceed.
Making payments through Customer Portal.
- Your clients can view a list of invoices sent by you in the portal. If the invoice is unpaid, they can choose to pay instantly by clicking on Pay Now.
- In the following page, they need to choose the Bank Account option and enter their bank account details
Note: Customers can also choose to save their account details for future transactions by checking the Use this account for future transactions option.
Configuring number of retries and intervals
Zoho Invoice allows you to configure the number of retries necessary in case of a transaction failure. The various configurations available are shown below.
Card Verification Settings
Initially card address was made mandatory in Zoho Invoice. This was initiated by us to avoid confusions with respect to various payment gateways as different payment gateways have different validations. But now you are given that option to decide on whether the card address needs to be shown or not.
Depending on your choice of gateway you can enable the necessary fields of the card address to be shown or to be made mandatory by making the preferences in Card Verification Settings.
Kindly follow the steps below to make card address related changes:
- Click the Gear icon present at the top right corner of the screen.
- Go to Integrations and select Online Payments and click the Card Verification Settings button.
- Here you can customize card address details accordingly.
GoCardless
GoCardless is a UK based Direct Debit provider. Integrating GoCardless with Zoho Invoice enables you to easily collect one-off or recurring invoices via Direct Debit - putting you in control of your cashflow. Your customers will be able to set up the Direct Debit mandate and pay the invoices that you send using the link in the email or through the customer portal.
Things to remember:
- To accept direct debit payments with GoCardless you must have a GBP/EUR bank account connected with your GoCardless account.
- Integrating Zoho Invoice with GoCardless will let you accept payments in GBP. But, to register for SEPA(Single Euro Payments Area) and to accept payments in Euro, you will have to contact GoCardless.
- In order for customers to be able to pay via GoCardless, you need to enable Allow this customer to pay via Direct Debit option for your customers under Contact edit section.
- It will take 3-5 days to process a transaction.
- The minimum transaction amount is £1 and the maximum transaction amount is £5,000. To increase this limit, you can contact GoCardless.
Connecting GoCardless with Zoho Invoice:
Setting up an integration with GoCardless will enable your customers to make payments through the Customer Portal. To configure GoCardless,
Existing GoCardless Users
- Click the Gear icon found on the top-right corner of the window and select Integrations.
- Select Online Payments and click the Setup GoCardless button, listed below the GoCardless’s logo.
- In the following screen, enter your email and password registered with GoCardless and click Connect your GoCardless account.
New GoCardless Users
- Click the Gear icon found on the top-right corner of the window and select Integrations.
- Select Online Payments and click the Setup GoCardless button, listed below the GoCardless’s logo.
- In the following screen, you can create a new GoCardless account by clicking on the Sign Up button.
- Enter your name, organisation name, email and password and click Connect your GoCardless account.
- You will receive a verification email from GoCardless. To verify your account, sign in to your GoCardless account using the link provided in the email.
- Once signed in, select Settings in the top-right corner and select Company Info.
- In the following page, fill in your company information and the bank account details you would like to send/receive payments.
Other actions
Preference
You can change the header content of the payment page by changing the Mandate Description. Follow the steps mentioned below to change the Mandate Description,
- Click the Gear icon on the top-right corner and select Integrations.
- Navigate to the Online Payments tab and click the Preferences button under GoCardless.
- You will be able to edit the Mandate Description in the pop-up.
Note: Your organisation’s name will be displayed by default if no Mandate Description is given.
Transaction History
You can view the list of all your transactions under Transaction History. To do so follow the steps mentioned below,
- Click the Gear icon on the top-right corner and select Integrations.
- Navigate to the Online Payments tab.
- Click the Transaction History button and you will be redirected to GoCardless where all your transactions will be listed.
Remove integration
To disable the GoCardless integration,
- Click the Gear icon on the top-right corner and select Integrations.
- Navigate to the Online Payments tab.
- Click the Remove button to disable the integration.
Making payments through Customer Portal using GoCardless.
- Your clients can view a list of invoices sent by you in the portal. If the invoice is unpaid, they can choose to pay instantly by clicking on Pay Now.
- In the following page, they need to choose the Direct Debit option and click PROCEED TO PAYMENT.
Note: Customers can also choose to save their account details for future transactions by checking the Use this Direct Debit mandate for future transactions option.
- They’ll be redirected to the GoCardless payment page, where they need to enter their account details and initiate the Direct Debit process.
- The next time your customer wants to pay for an invoice, he can either pay using an already saved account or use another account.
Card Verification Settings
Initially card address was made mandatory in Zoho Invoice. This was initiated by us to avoid confusions with respect to various payment gateways as different payment gateways have different validations. But now you are given that option to decide on whether the card address needs to be shown or not.
Depending on your choice of gateway you can enable the necessary fields of the card address to be shown or to be made mandatory by making the preferences in Card Verification Settings.
Kindly follow the steps below to make card address related changes:
- Click the Gear icon present at the top right corner of the screen.
- Go to Integrations and select Online Payments and click the Card Verification Settings button.
- Here you can customize card address details accordingly.
Zoho Invoice ZSC (Zoho Service Communication) Key
Zoho provides numerous world class apps in addition to Zoho Invoice, such as Zoho CRM, Zoho Books, etc. If you have a Zoho CRM account and would like to integrate with your Zoho Invoice or Zoho Books account, you may use this ZSC key to do so. The ZSC Key is a unique key used to communicate between these apps.
- Click the Gear icon present at the top-right corner and select Integrations.
- Select Zoho Invoice ZSC Key, to get the key or to generate a new one.
- Click the Regenerate ZSC Key link provided on this page, to generate a new ZSC key.
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