Scale your subscription business without worries while Zoho Billing automates renewals, customizes billing cycles, and helps reduce churn proactively to keep your customers happy.
Subscription management is the art of handling the lifecycle of your subscription based offerings, spanning from customer signups to cancellations. It includes a spectrum of tasks such as:
Customize subscription plans with various pricing tiers, billing frequencies, add-on options, freemium, and much more to match customer preferences and attract potentials.
Explore our pricing modelsOffer potentials a glimpse into your products or services with a free trial, smoothly extending it to provide ample evaluation to attract more customers, foster loyalty, and increase purchase rates.
Learn about trial managementSimplify subscription management for both you and your customers with our intuitive platform. Easily create new subscriptions, upgrade existing plans, downgrade as needed, or cancel subscriptions in just a few simple steps.
Simplify subscription management
Provide quick and hassle-free refunds to your customers to foster stronger customer relationships, boost retention rates, and ultimately drive business growth through enhanced customer satisfaction.
Streamline your payment process with our hosted payment page, designed to ensure you receive payments faster while maintaining the highest standards of security, giving you peace of mind.
Explore hosted payment page
Provide your customers with a hassle-free cancellation process while collecting valuable feedback to improve retention efforts and to boosts your chances of gaining referrals and future re-engagement
Build strong relationships with customers through proactive resolution. Send out timely reminders and auto-charge customers who may be falling behind on their payments.
Explore Dunning Management
Access subscription reports to gain insights into your subscribers' behavior, forecast trends to optimize your pricing strategy, and maximize retention efforts.
Explore Now
Keep your customers in the loop about their subscription and facilitate easy with a customer that lets them manage their subscriptions to enhance their overall experience.
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"I was looking for an easy, clean, and intuitive way to manage subscriptions, that would be flexible enough to adapt to my specific needs for the Swiss market, as well as being very cost-efficient. Zoho Billing has met all of my expectations."
Aron Martinez,
CEO & Owner, AMWeb"Zoho Billing is the perfect solution for us at TeeBase. Our subscription management process is now 100% automatic. Zoho Billing is an efficient and versatile solution for the organizations that are working with subscription based businesses."
Michele Mantovani,
Director, TeebaseIncreasing your efficiency by automating your billing process, minimizing manual errors, and boosting customer satisfaction while maximizing cash flow.
Zoho Billing partners with a wide range of payment gateways, letting you integrate with any gateway and get paid faster.
Different businesses have different strategies. Zoho Billing lets you customize your plans, pricing models, transaction documents, and much more to suit your customer acquisition and retention methods better.
Keep subscribers informed with personalized notifications, renewal reminders, and targeted promotions to enhance your customer interaction efforts.
Easily integrate with CRM, accounting, and other applications to streamline your workflow and maintain data consistency.
Expand to new markets with multicurrency and multi-lanaguage capabilities to tailor your interactions with your customers.
Why is subscription management important?
Effective subscription management ensures accurate billing, enhances customer satisfaction through timely service delivery, reduces churn by optimizing renewal processes, and provides insights into customer preferences and behaviors.
What is subscription management software?
Subscription management software helps businesses manage customer subscriptions throughout their lifecycle, including billing, invoicing, customer communications, analytics, and support for various subscription models. It plays a crucial role in smooth operations and enhancing the subscriber experience.
How is subscription management different from recurring billing?
Subscription management oversees the entire lifecycle of a subscriber, including onboarding, upgrades, and cancellations while primarly focusing on the customer experience.
Recurring billing, on the other hand, specifically handles the automated charging of customers at regular intervals for subscription services or products, ensuring timely and accurate payment processing.