Create epic

Creates a new epic

Start sprint

Starts the selected sprint

Create sprint

Creates a new sprint in the selected project

Add user

Adds a new user to the selected project

Create project

Creates a new project in the selected team

Add item comment

Adds a new comment for an item

Create item

Creates a new item

Add sprint comment

Adds a new comment to a sprint

Schedule meeting

Schedules a meeting based on details entered by the user

Complete sprint

Completes the selected sprint

Create subitem

Creates a new subitem for the specified item

Create log hour

Creates a new log hour

Add user to a sprint

Adds a new user to the selected sprint

Update item

Updates an item based on its id

Update item status

Updates the status of an existing item by ID

Fetch item detail

Fetches the details of an item in a sprint by item ID

Fetch sprint

Fetches a sprint based on its ID

Fetch release by ID

Fetches a release by ID

Fetch item

Fetches an item in a project by its name

Fetch priority

Fetches the priority by given name or ID

Fetch item status by ID

Fetch item status by ID

Fetch user in team

Fetches a user by email address in the selected team

Fetch epic

Fetches an existing epic by ID

Fetch user in sprint

Fetches the details of a user in the selected sprint by email address

Fetch user in project

Fetches a user by email in the selected project

Add task time entry

Adds time entry for an existing task

Create product

Creates a new product in the selected organization

Create task

Creates a new task in the selected department

Remove tag

Removes a tag from the specified ticket

Send email reply

Sends a reply for the specified ticket created in the email channel

Create contact comment

Creates a comment in the selected contact

Create task comment

Creates a new comment in the specified task

Create event

Creates a new event in the selected organization

Create account

Creates a new account in the selected organization

Add ticket time entry

Adds time entry for an existing ticket

Create contact

Creates a new contact in the selected organization

Create topic

Creates a new topic

Create topic comment

Creates a comment for the specified topic

Create article

Creates a new article

Create contract

Creates a new contract for the selected account

Create call

Creates a new call in the selected organization

Create ticket comment

Creates a comment in the selected ticket

Add tag

Adds a tag to the specified ticket

Add user to group

Adds the specified users to an existing group

Create agent

Creates a new agent in the selected organization

Request approval for ticket

Requests an approval for an existing ticket from the specified approver

Create ticket

Creates a new ticket in the selected organization

Send custom channel reply

Sends reply for a ticket via the selected channel

Update account

Updates the selected account

Update agent

Updates the details of an existing agent

Update product

Updates the details of the selected product

Update call

Updates the details of the specified call

Update ticket

Updates the details of an existing ticket

Remove user from group

Removes the specified users from an existing group

Move ticket

Moves the specified ticket to the selected department

Update agent availability

Updates the availability status of an existing agent

Edit ticket time entry

Edits the time entry of an existing ticket

Invite contact to the help center

Invites the specified contacts to help center

Close ticket

Closes the specified tickets

Update KB user status

Updates the status of an existing KB user

Update article

Updates the details of an existing article

Update contact comment

Updates the specified comment in the selected contact

Update contact

Updates the selected contact

Update topic

Updates the details of an existing topic

Update ticket timer

Updates the timer of an existing ticket

Update task timer

Updates the timer of an existing task

Update call timer

Updates the timer of an existing call

Update contract

Updates the details of an existing contract

Update ticket comment

Updates the comment for the specified ticket

Update task

Updates the details of an existing task

Fetch product

Fetches the details of an existing product by unique ID or name

Fetch ticket

Fetches the details of an existing ticket

Fetch task

Fetches the details of an existing task by ID

Fetch agent

Fetches the details of an existing agent by ID or email

Fetch article

Fetches the details of an existing article

Fetch customer happiness

Fetches the happiness feedback of an existing customer

Fetch ticket time entry

Fetches the time entry of an existing ticket

Fetch event

Fetches the details of an event based on the selected field

Fetch contract

Fetches the details of an existing contract

Fetch ticket tags

Fetches ticket tags using ticket ID

Fetch KB user

Fetches the details of an existing KB user

Fetch account

Fetches an existing account by name or ID

Fetch call

Fetches the details of a call based on the selected field

Fetch ticket thread

Fetches ticket thread by its unique ID

Fetch contact

Fetches a contact by email address, unique ID, or contact name

Trash contact

Moves selected contact to the recycle bin

Trash account

Moves selected account to the recycle bin

Trash ticket

Moves selected ticket to the recycle bin