Add task time entry

Adds time entry for an existing task

Create product

Creates a new product in the selected organization

Create task

Creates a new task in the selected department

Remove tag

Removes a tag from the specified ticket

Send email reply

Sends a reply for the specified ticket created in the email channel

Create contact comment

Creates a comment in the selected contact

Create task comment

Creates a new comment in the specified task

Create event

Creates a new event in the selected organization

Create account

Creates a new account in the selected organization

Add ticket time entry

Adds time entry for an existing ticket

Create contact

Creates a new contact in the selected organization

Create topic

Creates a new topic

Create topic comment

Creates a comment for the specified topic

Create article

Creates a new article

Create contract

Creates a new contract for the selected account

Create call

Creates a new call in the selected organization

Create ticket comment

Creates a comment in the selected ticket

Add tag

Adds a tag to the specified ticket

Add user to group

Adds the specified users to an existing group

Create agent

Creates a new agent in the selected organization

Request approval for ticket

Requests an approval for an existing ticket from the specified approver

Create ticket

Creates a new ticket in the selected organization

Send custom channel reply

Sends reply for a ticket via the selected channel

Update account

Updates the selected account

Update agent

Updates the details of an existing agent

Update product

Updates the details of the selected product

Update call

Updates the details of the specified call

Update ticket

Updates the details of an existing ticket

Remove user from group

Removes the specified users from an existing group

Move ticket

Moves the specified ticket to the selected department

Update agent availability

Updates the availability status of an existing agent

Edit ticket time entry

Edits the time entry of an existing ticket

Invite contact to the help center

Invites the specified contacts to help center

Close ticket

Closes the specified tickets

Update KB user status

Updates the status of an existing KB user

Update article

Updates the details of an existing article

Update contact comment

Updates the specified comment in the selected contact

Update contact

Updates the selected contact

Update topic

Updates the details of an existing topic

Update ticket timer

Updates the timer of an existing ticket

Update task timer

Updates the timer of an existing task

Update call timer

Updates the timer of an existing call

Update contract

Updates the details of an existing contract

Update ticket comment

Updates the comment for the specified ticket

Update task

Updates the details of an existing task

Fetch product

Fetches the details of an existing product by unique ID or name

Fetch ticket

Fetches the details of an existing ticket

Fetch task

Fetches the details of an existing task by ID

Fetch agent

Fetches the details of an existing agent by ID or email

Fetch article

Fetches the details of an existing article

Fetch customer happiness

Fetches the happiness feedback of an existing customer

Fetch ticket time entry

Fetches the time entry of an existing ticket

Fetch event

Fetches the details of an event based on the selected field

Fetch contract

Fetches the details of an existing contract

Fetch ticket tags

Fetches ticket tags using ticket ID

Fetch KB user

Fetches the details of an existing KB user

Fetch account

Fetches an existing account by name or ID

Fetch call

Fetches the details of a call based on the selected field

Fetch ticket thread

Fetches ticket thread by its unique ID

Fetch contact

Fetches a contact by email address, unique ID, or contact name

Trash contact

Moves selected contact to the recycle bin

Trash account

Moves selected account to the recycle bin

Trash ticket

Moves selected ticket to the recycle bin

Create comment in project

Creates a new comment in the selected project

Add followers to task

Adds the specified users as followers to an existing task

Create event

Creates a new event

Create issue time log

Creates a time log for the selected issue

Add comment

Adds a comment to the selected task

Create task list

Creates a new task list

Create milestone

Creates a new milestone

Add existing client company to a project

Adds an existing client company to a project

Add user to project

Adds a user to the selected project

Create project

Creates a new project

Add client company

Creates a new client company

Create general time log

Creates a general time log for the selected project

Create subtask

Creates a new subtask in the selected task

Add comment to bug

Adds a new comment to the selected bug

Submit bug

Submits a new bug/issue

Add client to project

Adds a client to the selected project

Create time log for task

Creates a time log for the selected task

Create task

Creates a new task

Update bug

Updates the details of an existing bug/issue

Update general time log

Updates the details of an existing general time log

Update issue time log

Updates the details of an existing issue time log

Update task time log

Updates the details of an existing task time log

Update project

Updates the details of an existing project

Update task or subtask

Updates the task or subtask details for the specified ID

Update task list

Updates the details of a task list using its ID

Update client company

Updates the details of an existing client company

Complete milestone

Completes an existing milestone

Fetch user

Fetches the details of an existing user by email address or user ID

Fetch milestone

Fetch the details of an existing milestone by search term

Fetch CRM deals

Fetch the CRM deals associated with the selected project

Fetch project status

Fetches the status of a project by name

Fetch project - By ID

Fetches the details of an existing project by ID

Fetch project - By search term

Fetches the details of an existing project by search term

Fetch time log

Fetches the details of an existing time log by bill status and owner

Fetch milestone by ID

Fetches the details of an existing milestone by ID

Fetch clients in a project

Fetches the clients associated with the selected project

Fetch task status

Fetches the status of an existing task by task name

Fetch task

Fetches the details of an existing task by name

Fetch bug in project

Fetches the details of an existing bug/task in the selected project

Fetch task in project

Fetches the details of an existing task by ID, name, owner, or status in the selected project

Fetch task list

Fetches the details of an existing task list by name

Fetch tag

Fetches the specified tag using name

Fetch user in portal

Fetches the details of a user in the selected portal using email address